Occupational Employment and Wages, May 2012

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Communications Equipment Operators ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Financial Clerks ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gaming Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Information and Record Clerks ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Material Recording, Scheduling, Dispatching, and Distributing Workers ; Cargo and Freight Agents ; Couriers and Messengers ; Dispatchers ; Police, Fire, and Ambulance Dispatchers ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Workers ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Traffic Clerks ; Stock Clerks and Order Fillers ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Secretaries and Administrative Assistants ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries ; Medical Secretaries ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Other Office and Administrative Support Workers ; Computer Operators ; Data Entry and Information Processing Workers ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other

National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
21,355,350 0.1 % $16.54 $34,410 0.1 %

Percentile wage estimates for this major group:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $9.17 $11.51 $15.15 $20.18 $26.13
Annual Wage (2) $19,070 $23,940 $31,510 $41,970 $54,350

Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Depository Credit Intermediation 1,047,260 60.56 $15.56 $32,360
Local Government (OES Designation) 1,023,020 18.69 $17.67 $36,750
Offices of Physicians 811,330 34.15 $15.83 $32,930
General Medical and Surgical Hospitals 720,130 13.75 $16.53 $34,390
Employment Services 660,300 21.20 $14.42 $29,990

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service 538,840 85.15 $24.79 $51,570
Depository Credit Intermediation 1,047,260 60.56 $15.56 $32,360
Business Support Services 494,440 59.80 $14.28 $29,700
Freight Transportation Arrangement 103,160 56.71 $19.33 $40,200
Activities Related to Credit Intermediation 145,710 54.80 $16.11 $33,510

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service 538,840 85.15 $24.79 $51,570
Support Activities for Water Transportation 10,460 11.52 $24.57 $51,110
Natural Gas Distribution 27,480 25.74 $23.60 $49,090
Securities and Commodity Exchanges 1,500 21.38 $23.18 $48,220
Metal Ore Mining 1,460 3.43 $22.80 $47,420

Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,403,360 168.02 1.03 $18.37 $38,210
Texas 1,804,640 170.58 1.04 $15.82 $32,910
New York 1,536,010 179.81 1.10 $18.28 $38,010
Florida 1,324,320 182.07 1.11 $15.17 $31,550
Pennsylvania 944,910 168.84 1.03 $16.44 $34,180




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Florida 1,324,320 182.07 1.11 $15.17 $31,550
Utah 217,100 180.79 1.10 $15.12 $31,460
New York 1,536,010 179.81 1.10 $18.28 $38,010
New Jersey 669,000 176.34 1.08 $17.98 $37,400
Arizona 420,020 173.97 1.06 $16.18 $33,650




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 82,140 125.64 0.77 $22.36 $46,510
Connecticut 262,300 161.85 0.99 $19.37 $40,290
Alaska 53,060 166.47 1.02 $19.23 $39,990
Massachusetts 491,990 153.65 0.94 $19.02 $39,570
California 2,403,360 168.02 1.03 $18.37 $38,210





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-White Plains-Wayne, NY-NJ Metropolitan Division 929,640 180.26 1.10 $19.38 $40,300
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 696,120 179.82 1.10 $18.04 $37,530
Chicago-Joliet-Naperville, IL Metropolitan Division 567,620 155.91 0.95 $17.61 $36,630
Houston-Sugar Land-Baytown, TX 431,470 163.39 1.00 $16.75 $34,850
Atlanta-Sandy Springs-Marietta, GA 400,190 176.94 1.08 $16.79 $34,920
Dallas-Plano-Irving, TX Metropolitan Division 384,850 183.52 1.12 $16.94 $35,230
Philadelphia, PA Metropolitan Division 323,700 177.56 1.08 $18.05 $37,540
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 314,260 134.10 0.82 $19.80 $41,180
Phoenix-Mesa-Glendale, AZ 307,200 177.58 1.08 $16.64 $34,610
Minneapolis-St. Paul-Bloomington, MN-WI 276,060 157.76 0.96 $17.97 $37,380