Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2008 and 2009(Number of reports)
| Selected business functions by business process |
Total |
Main |
Secondary |
IV
2008 |
III
2009 |
IV
2009 |
IV
2008 |
III
2009 |
IV
2009 |
IV
2008 |
III
2009 |
IV
2009 |
|
5,277 |
3,115 |
2,498 |
1,938 |
1,171 |
918 |
3,339 |
1,944 |
1,580 |
Producing goods/providing services |
|
|
|
|
|
|
|
|
|
Construction activities |
454 |
320 |
301 |
428 |
313 |
280 |
26 |
7 |
21 |
Producing goods |
812 |
374 |
281 |
762 |
352 |
259 |
50 |
22 |
22 |
Providing services |
89 |
68 |
60 |
44 |
35 |
32 |
45 |
33 |
28 |
Accounting services |
107 |
65 |
58 |
12 |
7 |
4 |
95 |
58 |
54 |
Contracted services |
103 |
96 |
96 |
77 |
68 |
65 |
26 |
28 |
31 |
Engineering services |
77 |
67 |
48 |
10 |
19 |
11 |
67 |
48 |
37 |
Entertainment services |
30 |
17 |
12 |
27 |
17 |
11 |
3 |
- |
1 |
Facility maintenance services |
177 |
100 |
87 |
7 |
6 |
6 |
170 |
94 |
81 |
Financial management |
23 |
22 |
11 |
2 |
2 |
1 |
21 |
20 |
10 |
Financial services |
53 |
35 |
19 |
31 |
24 |
11 |
22 |
11 |
8 |
Food and cafeteria services |
60 |
44 |
29 |
24 |
20 |
9 |
36 |
24 |
20 |
Health care services |
15 |
29 |
18 |
14 |
18 |
14 |
1 |
11 |
4 |
Housekeeping services |
19 |
24 |
19 |
6 |
4 |
4 |
13 |
20 |
15 |
Lodging services |
46 |
18 |
18 |
15 |
10 |
9 |
31 |
8 |
9 |
Maintaining and repairing products |
59 |
33 |
26 |
12 |
7 |
6 |
47 |
26 |
20 |
Security services |
26 |
20 |
15 |
7 |
11 |
8 |
19 |
9 |
7 |
Assembling products |
143 |
68 |
58 |
68 |
25 |
17 |
75 |
43 |
41 |
Fabricating |
126 |
68 |
54 |
71 |
48 |
36 |
55 |
20 |
18 |
Quality assurance/quality control |
116 |
81 |
67 |
- |
1 |
- |
116 |
80 |
67 |
Supervision--first line or direct |
237 |
155 |
100 |
2 |
- |
- |
235 |
155 |
100 |
Procurement, logistics, distribution |
|
|
|
|
|
|
|
|
|
Buying |
48 |
18 |
17 |
1 |
1 |
1 |
47 |
17 |
16 |
Distribution |
80 |
33 |
39 |
18 |
8 |
6 |
62 |
25 |
33 |
Packing |
66 |
32 |
25 |
7 |
4 |
3 |
59 |
28 |
22 |
Receiving |
110 |
54 |
29 |
2 |
- |
1 |
108 |
54 |
28 |
Shipping |
166 |
91 |
73 |
17 |
12 |
6 |
149 |
79 |
67 |
Transporting |
109 |
52 |
52 |
34 |
22 |
20 |
75 |
30 |
32 |
Warehousing |
141 |
69 |
61 |
18 |
12 |
12 |
123 |
57 |
49 |
General management and firm infrastructure |
|
|
|
|
|
|
|
|
|
Administrative support |
303 |
190 |
137 |
18 |
13 |
12 |
285 |
177 |
125 |
Clerical support |
311 |
143 |
105 |
7 |
3 |
1 |
304 |
140 |
104 |
General management |
283 |
174 |
129 |
23 |
6 |
4 |
260 |
168 |
125 |
Human resource management |
|
|
|
|
|
|
|
|
|
Human resources, including recruiting |
181 |
97 |
85 |
2 |
1 |
- |
179 |
96 |
85 |
Payroll and compensation |
70 |
37 |
23 |
- |
- |
- |
70 |
37 |
23 |
Training |
11 |
8 |
5 |
- |
2 |
- |
11 |
6 |
5 |
Marketing, sales, customer accounts |
|
|
|
|
|
|
|
|
|
Advertising |
13 |
9 |
6 |
3 |
2 |
1 |
10 |
7 |
5 |
Billing |
26 |
10 |
15 |
- |
- |
- |
26 |
10 |
15 |
Marketing |
45 |
24 |
22 |
4 |
3 |
- |
41 |
21 |
22 |
Order processing |
56 |
28 |
28 |
1 |
2 |
2 |
55 |
26 |
26 |
Selling |
169 |
58 |
55 |
101 |
32 |
24 |
68 |
26 |
31 |
Telemarketing |
4 |
6 |
4 |
3 |
4 |
3 |
1 |
2 |
1 |
Customer and after-sales service |
|
|
|
|
|
|
|
|
|
Call center activities |
24 |
26 |
29 |
19 |
16 |
19 |
5 |
10 |
10 |
Customer service |
123 |
102 |
74 |
13 |
10 |
7 |
110 |
92 |
67 |
Installing products |
17 |
11 |
14 |
3 |
1 |
2 |
14 |
10 |
12 |
Technical support |
35 |
25 |
26 |
- |
1 |
2 |
35 |
24 |
24 |
Technology and process development |
|
|
|
|
|
|
|
|
|
Computer systems development |
6 |
5 |
7 |
3 |
2 |
1 |
3 |
3 |
6 |
Computer systems maintenance |
10 |
14 |
9 |
2 |
1 |
- |
8 |
13 |
9 |
Data processing |
12 |
13 |
9 |
- |
- |
- |
12 |
13 |
9 |
Internet web services |
3 |
3 |
3 |
1 |
- |
1 |
2 |
3 |
2 |
Software development and testing |
9 |
7 |
5 |
3 |
1 |
3 |
6 |
6 |
2 |
Software and IT services |
48 |
41 |
25 |
10 |
7 |
2 |
38 |
34 |
23 |
Other business functions |
26 |
31 |
10 |
6 |
18 |
2 |
20 |
13 |
8 |
Other |
|
|
|
|
|
|
|
|
|
Events with nonstandard functions reported |
258 |
135 |
74 |
173 |
91 |
54 |
85 |
44 |
20 |
|
9 |
6 |
8 |
9 |
6 |
8 |
- |
- |
- |
|
56 |
21 |
16 |
56 |
21 |
16 |
- |
- |
- |
Last Modified Date: February 25, 2010
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