Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010

(Number of reports)
Selected business functions by business process (1) Total Main Secondary

III
2009(r)
II
2010(r)
III
2010(p)
III
2009(r)
II
2010(r)
III
2010(p)
III
2009(r)
II
2010(r)
III
2010(p)

Total (2)

 3,110 1,946 1,586 1,170 867 654 1,940 1,079 932

Producing goods/providing services

Construction activities

 320 264 200 313 253 186 7 11 14

Producing goods

 373 178 146 352 164 127 21 14 19

Providing services

68 62 62 35 37 40 33 25 22

Accounting services

65 30 31 7 - - 58 30 31

Contracted services

96 68 64 68 46 39 28 22 25

Engineering services

67 29 18 19 10 3 48 19 15

Entertainment services

17 21 36 17 18 31 - 3 5

Facility maintenance services

100 48 39 6 13 6 94 35 33

Financial management

22 14 14 2 - - 20 14 14

Financial services

35 32 13 24 24 9 11 8 4

Food and cafeteria services

44 30 28 20 18 15 24 12 13

Gaming services

(3) 4 6 (3) 2 5 (3) 2 1

Health care services

29 30 26 18 25 22 11 5 4

Housekeeping services

 24 13 8 4 1 - 20 12 8

Lodging services

18 11 8 10 10 5 8 1 3

Maintaining and repairing products

 33 21 17 7 7 4 26 14 13

Security services

20 16 8 11 9 4 9 7 4

Assembling products

68 34 36 25 10 11 43 24 25

Fabricating

68 39 24 48 26 10 20 13 14

Quality assurance/quality control

81 36 36 1 - - 80 36 36

Supervision--first line or direct

 155 84 63 - - - 155 84 63

Procurement, logistics, distribution

Buying

 18 9 10 1 1 2 17 8 8

Distribution

 33 25 31 8 9 6 25 16 25

Packing

 32 14 22 4 1 5 28 13 17

Receiving

 54 20 15 - - - 54 20 15

Shipping

 91 38 34 12 1 3 79 37 31

Transporting

 52 41 39 22 18 12 30 23 27

Warehousing

 69 37 35 12 13 4 57 24 31

General management and firm infrastructure

Administrative and clerical support

 331 161 118 15 16 15 316 145 103

General management

 173 107 81 6 6 8 167 101 73

Human resource management

Human resources, including recruiting

 96 60 47 1 2 1 95 58 46

Payroll and compensation

 37 24 19 - 4 2 37 20 17

Training

 8 9 7 2 2 5 6 7 2

Marketing, sales, customer accounts

Advertising

 9 6 6 2 1 - 7 5 6

Billing

 10 13 10 - 1 - 10 12 10

Marketing

 24 15 16 3 1 1 21 14 15

Order processing

28 17 13 2 - - 26 17 13

Selling

 58 66 33 32 44 17 26 22 16

Telemarketing

 6 10 3 4 7 1 2 3 2

Customer and after-sales service

Call center activities

 26 32 22 16 21 16 10 11 6

Customer service

 102 71 53 10 12 13 92 59 40

Installing products

 11 6 9 1 2 - 10 4 9

Technical support

 25 16 10 1 1 - 24 15 10

Technology and process development

Computer systems development

 5 9 7 2 6 5 3 3 2

Computer systems maintenance

 14 9 6 1 1 - 13 8 6

Data processing

 13 8 9 - - 2 13 8 7

Internet web services

 3 4 3 - - - 3 4 3

Software development and testing

7 8 4 1 3 - 6 5 4

Software and IT services

 41 21 18 7 3 3 34 18 15

Other business functions

 31 26 23 18 18 16 13 8 7

Other

Events with nonstandard functions reported

135 59 47 91 42 27 44 17 20

Refusal (4)

 6 - - 6 - - - - -

Does not know (5)

 21 9 2 21 9 2 - - -

(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Data collection for this business function began with first quarter 2010 data.
(4) Excludes events in which the employer refused to participate in any part of the employer interview.
(5) Excludes events in which contact with the employer was not possible.
r = revised.
p = preliminary.

NOTE: Dash represents zero.