Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010(Number of reports)
| Selected business functions by business process |
Total |
Main |
Secondary |
IV
2009 |
III
2010 |
IV
2010 |
IV
2009 |
III
2010 |
IV
2010 |
IV
2009 |
III
2010 |
IV
2010 |
|
2,888 |
1,687 |
1,841 |
1,077 |
688 |
834 |
1,811 |
999 |
1,007 |
Producing goods/providing services |
|
|
|
|
|
|
|
|
|
Construction activities |
375 |
205 |
327 |
353 |
189 |
307 |
22 |
16 |
20 |
Producing goods |
320 |
155 |
159 |
296 |
136 |
137 |
24 |
19 |
22 |
Providing services |
67 |
70 |
86 |
34 |
46 |
49 |
33 |
24 |
37 |
Accounting services |
64 |
32 |
24 |
4 |
- |
3 |
60 |
32 |
21 |
Contracted services |
105 |
68 |
100 |
71 |
40 |
67 |
34 |
28 |
33 |
Engineering services |
54 |
18 |
29 |
13 |
3 |
7 |
41 |
15 |
22 |
Entertainment services |
16 |
37 |
32 |
14 |
32 |
26 |
2 |
5 |
6 |
Facility maintenance services |
94 |
41 |
39 |
7 |
7 |
11 |
87 |
34 |
28 |
Financial management |
13 |
15 |
12 |
1 |
- |
4 |
12 |
15 |
8 |
Financial services |
24 |
16 |
19 |
12 |
12 |
11 |
12 |
4 |
8 |
Food and cafeteria services |
35 |
29 |
43 |
11 |
16 |
26 |
24 |
13 |
17 |
Gaming services |
|
6 |
15 |
|
5 |
14 |
|
1 |
1 |
Health care services |
20 |
28 |
25 |
15 |
24 |
22 |
5 |
4 |
3 |
Housekeeping services |
22 |
8 |
14 |
5 |
- |
1 |
17 |
8 |
13 |
Lodging services |
19 |
9 |
9 |
9 |
6 |
6 |
10 |
3 |
3 |
Maintaining and repairing products |
31 |
17 |
22 |
9 |
4 |
4 |
22 |
13 |
18 |
Security services |
17 |
8 |
10 |
9 |
4 |
4 |
8 |
4 |
6 |
Assembling products |
65 |
39 |
42 |
17 |
11 |
6 |
48 |
28 |
36 |
Fabricating |
56 |
25 |
33 |
36 |
11 |
23 |
20 |
14 |
10 |
Quality assurance/quality control |
73 |
41 |
44 |
- |
- |
1 |
73 |
41 |
43 |
Supervision--first line or direct |
126 |
70 |
67 |
- |
- |
- |
126 |
70 |
67 |
Procurement, logistics, distribution |
|
|
|
|
|
|
|
|
|
Buying |
18 |
11 |
9 |
1 |
2 |
- |
17 |
9 |
9 |
Distribution |
46 |
34 |
32 |
9 |
5 |
4 |
37 |
29 |
28 |
Packing |
27 |
23 |
19 |
3 |
5 |
2 |
24 |
18 |
17 |
Receiving |
30 |
17 |
19 |
1 |
- |
1 |
29 |
17 |
18 |
Shipping |
79 |
36 |
31 |
6 |
3 |
2 |
73 |
33 |
29 |
Transporting |
62 |
41 |
28 |
21 |
13 |
11 |
41 |
28 |
17 |
Warehousing |
71 |
38 |
41 |
15 |
5 |
10 |
56 |
33 |
31 |
General management and firm infrastructure |
|
|
|
|
|
|
|
|
|
Administrative and clerical support |
276 |
123 |
116 |
16 |
16 |
18 |
260 |
107 |
98 |
General management |
151 |
86 |
81 |
4 |
8 |
1 |
147 |
78 |
80 |
Human resource management |
|
|
|
|
|
|
|
|
|
Human resources, including recruiting |
98 |
51 |
54 |
- |
2 |
4 |
98 |
49 |
50 |
Payroll and compensation |
28 |
22 |
19 |
- |
2 |
1 |
28 |
20 |
18 |
Training |
8 |
8 |
6 |
2 |
5 |
1 |
6 |
3 |
5 |
Marketing, sales, customer accounts |
|
|
|
|
|
|
|
|
|
Advertising |
9 |
7 |
5 |
2 |
- |
- |
7 |
7 |
5 |
Billing |
17 |
11 |
7 |
- |
- |
- |
17 |
11 |
7 |
Marketing |
27 |
19 |
10 |
- |
2 |
1 |
27 |
17 |
9 |
Order processing |
32 |
17 |
24 |
2 |
- |
1 |
30 |
17 |
23 |
Selling |
70 |
33 |
37 |
31 |
16 |
20 |
39 |
17 |
17 |
Telemarketing |
4 |
3 |
6 |
3 |
1 |
2 |
1 |
2 |
4 |
Customer and after-sales service |
|
|
|
|
|
|
|
|
|
Call center activities |
30 |
23 |
8 |
19 |
16 |
3 |
11 |
7 |
5 |
Customer service |
81 |
57 |
49 |
9 |
15 |
4 |
72 |
42 |
45 |
Installing products |
18 |
9 |
13 |
3 |
- |
- |
15 |
9 |
13 |
Technical support |
29 |
11 |
16 |
3 |
- |
- |
26 |
11 |
16 |
Technology and process development |
|
|
|
|
|
|
|
|
|
Computer systems development |
11 |
7 |
3 |
2 |
5 |
1 |
9 |
2 |
2 |
Computer systems maintenance |
10 |
6 |
8 |
- |
- |
1 |
10 |
6 |
7 |
Data processing |
10 |
9 |
7 |
- |
2 |
1 |
10 |
7 |
6 |
Internet web services |
3 |
3 |
2 |
1 |
- |
- |
2 |
3 |
2 |
Software development and testing |
7 |
4 |
8 |
4 |
- |
2 |
3 |
4 |
6 |
Software and IT services |
29 |
18 |
12 |
2 |
3 |
1 |
27 |
15 |
11 |
Other business functions |
11 |
23 |
20 |
2 |
16 |
13 |
9 |
7 |
7 |
Other |
|
|
|
|
|
|
|
|
|
Events with nonstandard functions reported |
94 |
52 |
36 |
65 |
30 |
19 |
29 |
22 |
17 |
|
8 |
- |
1 |
8 |
- |
1 |
- |
- |
- |
|
17 |
3 |
5 |
17 |
3 |
5 |
- |
- |
- |
Last Modified Date: February 23, 2011
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