Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
| Selected business functions by business process |
Total |
Main |
Secondary |
I
2010 |
IV
2010 |
I
2011 |
I
2010 |
IV
2010 |
I
2011 |
I
2010 |
IV
2010 |
I
2011 |
|
2,563 |
1,897 |
1,926 |
1,020 |
864 |
762 |
1,543 |
1,033 |
1,164 |
Producing goods/providing services |
|
|
|
|
|
|
|
|
|
Construction activities |
305 |
330 |
237 |
291 |
310 |
221 |
14 |
20 |
16 |
Producing goods |
263 |
168 |
172 |
251 |
145 |
147 |
12 |
23 |
25 |
Providing services |
84 |
89 |
89 |
52 |
52 |
34 |
32 |
37 |
55 |
Accounting services |
46 |
26 |
38 |
2 |
4 |
3 |
44 |
22 |
35 |
Contracted services |
80 |
98 |
68 |
50 |
64 |
40 |
30 |
34 |
28 |
Engineering services |
52 |
30 |
27 |
13 |
8 |
8 |
39 |
22 |
19 |
Entertainment services |
17 |
33 |
32 |
16 |
27 |
29 |
1 |
6 |
3 |
Facility maintenance services |
75 |
41 |
44 |
8 |
13 |
9 |
67 |
28 |
35 |
Financial management |
19 |
12 |
13 |
3 |
5 |
2 |
16 |
7 |
11 |
Financial services |
18 |
20 |
19 |
9 |
12 |
13 |
9 |
8 |
6 |
Food and cafeteria services |
38 |
44 |
30 |
19 |
26 |
10 |
19 |
18 |
20 |
Gaming services |
7 |
15 |
5 |
6 |
14 |
1 |
1 |
1 |
4 |
Health care services |
22 |
27 |
24 |
20 |
24 |
19 |
2 |
3 |
5 |
Housekeeping services |
17 |
14 |
15 |
2 |
1 |
1 |
15 |
13 |
14 |
Lodging services |
13 |
9 |
8 |
10 |
6 |
7 |
3 |
3 |
1 |
Maintaining and repairing products |
13 |
23 |
20 |
4 |
4 |
3 |
9 |
19 |
17 |
Security services |
14 |
10 |
8 |
7 |
4 |
4 |
7 |
6 |
4 |
Assembling products |
41 |
43 |
41 |
12 |
6 |
8 |
29 |
37 |
33 |
Fabricating |
45 |
34 |
25 |
30 |
24 |
18 |
15 |
10 |
7 |
Quality assurance/quality control |
56 |
45 |
36 |
- |
1 |
1 |
56 |
44 |
35 |
Supervision--first line or direct |
123 |
68 |
77 |
- |
- |
- |
123 |
68 |
77 |
Procurement, logistics, distribution |
|
|
|
|
|
|
|
|
|
Buying |
10 |
9 |
15 |
- |
- |
- |
10 |
9 |
15 |
Distribution |
44 |
33 |
43 |
7 |
4 |
10 |
37 |
29 |
33 |
Packing |
45 |
19 |
26 |
1 |
2 |
7 |
44 |
17 |
19 |
Receiving |
51 |
19 |
24 |
- |
1 |
- |
51 |
18 |
24 |
Shipping |
73 |
34 |
48 |
8 |
5 |
9 |
65 |
29 |
39 |
Transporting |
54 |
27 |
32 |
23 |
10 |
15 |
31 |
17 |
17 |
Warehousing |
68 |
43 |
49 |
11 |
11 |
16 |
57 |
32 |
33 |
General management and firm infrastructure |
|
|
|
|
|
|
|
|
|
Administrative and clerical support |
186 |
120 |
122 |
22 |
18 |
16 |
164 |
102 |
106 |
General management |
145 |
81 |
110 |
12 |
1 |
6 |
133 |
80 |
104 |
Human resource management |
|
|
|
|
|
|
|
|
|
Human resources, including recruiting |
88 |
57 |
58 |
2 |
4 |
1 |
86 |
53 |
57 |
Payroll and compensation |
32 |
19 |
26 |
- |
1 |
5 |
32 |
18 |
21 |
Training |
16 |
6 |
12 |
2 |
1 |
1 |
14 |
5 |
11 |
Marketing, sales, customer accounts |
|
|
|
|
|
|
|
|
|
Advertising |
15 |
6 |
7 |
3 |
1 |
2 |
12 |
5 |
5 |
Billing |
16 |
7 |
8 |
- |
- |
- |
16 |
7 |
8 |
Marketing |
25 |
11 |
24 |
4 |
1 |
3 |
21 |
10 |
21 |
Order processing |
38 |
25 |
27 |
3 |
1 |
1 |
35 |
24 |
26 |
Selling |
90 |
41 |
68 |
64 |
23 |
50 |
26 |
18 |
18 |
Telemarketing |
10 |
7 |
9 |
5 |
3 |
4 |
5 |
4 |
5 |
Customer and after-sales service |
|
|
|
|
|
|
|
|
|
Call center activities |
22 |
10 |
21 |
12 |
4 |
14 |
10 |
6 |
7 |
Customer service |
81 |
52 |
73 |
11 |
3 |
7 |
70 |
49 |
66 |
Installing products |
12 |
13 |
15 |
1 |
- |
1 |
11 |
13 |
14 |
Technical support |
23 |
16 |
16 |
1 |
- |
2 |
22 |
16 |
14 |
Technology and process development |
|
|
|
|
|
|
|
|
|
Computer systems development |
7 |
3 |
3 |
2 |
1 |
2 |
5 |
2 |
1 |
Computer systems maintenance |
8 |
9 |
3 |
2 |
1 |
- |
6 |
8 |
3 |
Data processing |
10 |
8 |
11 |
2 |
2 |
2 |
8 |
6 |
9 |
Internet web services |
3 |
2 |
8 |
1 |
- |
1 |
2 |
2 |
7 |
Software development and testing |
7 |
8 |
2 |
4 |
2 |
1 |
3 |
6 |
1 |
Software and IT services |
22 |
13 |
18 |
6 |
1 |
2 |
16 |
12 |
16 |
Other business functions |
14 |
20 |
20 |
6 |
13 |
6 |
8 |
7 |
14 |
Other |
|
|
|
|
|
|
|
|
|
Events with nonstandard functions reported |
66 |
38 |
40 |
45 |
20 |
28 |
21 |
18 |
12 |
|
- |
2 |
1 |
- |
2 |
1 |
- |
- |
- |
|
10 |
6 |
6 |
10 |
6 |
6 |
- |
- |
- |
Last Modified Date: June 1, 2011
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