Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
| Selected business functions by business process |
Total |
Main |
Secondary |
II
2010 |
I
2011 |
II
2011 |
II
2010 |
I
2011 |
II
2011 |
II
2010 |
I
2011 |
II
2011 |
|
1,941 |
2,008 |
1,753 |
864 |
806 |
694 |
1,077 |
1,202 |
1,059 |
Producing goods/providing services |
|
|
|
|
|
|
|
|
|
Construction activities |
263 |
243 |
197 |
252 |
226 |
188 |
11 |
17 |
9 |
Producing goods |
176 |
177 |
154 |
162 |
150 |
122 |
14 |
27 |
32 |
Providing services |
62 |
104 |
94 |
37 |
47 |
35 |
25 |
57 |
59 |
Accounting services |
30 |
39 |
25 |
- |
3 |
1 |
30 |
36 |
24 |
Contracted services |
68 |
71 |
79 |
46 |
42 |
43 |
22 |
29 |
36 |
Engineering services |
29 |
28 |
40 |
10 |
9 |
9 |
19 |
19 |
31 |
Entertainment services |
21 |
33 |
33 |
18 |
30 |
30 |
3 |
3 |
3 |
Facility maintenance services |
48 |
42 |
47 |
13 |
7 |
7 |
35 |
35 |
40 |
Financial management |
14 |
14 |
12 |
- |
2 |
2 |
14 |
12 |
10 |
Financial services |
32 |
19 |
26 |
24 |
13 |
20 |
8 |
6 |
6 |
Food and cafeteria services |
30 |
30 |
35 |
18 |
10 |
15 |
12 |
20 |
20 |
Gaming services |
4 |
5 |
9 |
2 |
1 |
9 |
2 |
4 |
- |
Health care services |
30 |
24 |
22 |
25 |
19 |
18 |
5 |
5 |
4 |
Housekeeping services |
13 |
15 |
9 |
1 |
1 |
1 |
12 |
14 |
8 |
Lodging services |
11 |
8 |
3 |
10 |
7 |
1 |
1 |
1 |
2 |
Maintaining and repairing products |
21 |
20 |
19 |
7 |
5 |
5 |
14 |
15 |
14 |
Security services |
16 |
8 |
9 |
9 |
4 |
2 |
7 |
4 |
7 |
Assembling products |
34 |
43 |
34 |
10 |
9 |
14 |
24 |
34 |
20 |
Fabricating |
39 |
28 |
37 |
26 |
20 |
20 |
13 |
8 |
17 |
Quality assurance/quality control |
36 |
37 |
36 |
- |
1 |
- |
36 |
36 |
36 |
Supervision--first line or direct |
84 |
82 |
74 |
- |
- |
1 |
84 |
82 |
73 |
Procurement, logistics, distribution |
|
|
|
|
|
|
|
|
|
Buying |
9 |
15 |
7 |
1 |
- |
- |
8 |
15 |
7 |
Distribution |
25 |
45 |
32 |
9 |
10 |
5 |
16 |
35 |
27 |
Packing |
14 |
29 |
24 |
1 |
8 |
2 |
13 |
21 |
22 |
Receiving |
20 |
24 |
19 |
- |
- |
- |
20 |
24 |
19 |
Shipping |
38 |
50 |
32 |
1 |
11 |
3 |
37 |
39 |
29 |
Transporting |
41 |
31 |
22 |
18 |
13 |
6 |
23 |
18 |
16 |
Warehousing |
37 |
51 |
36 |
13 |
17 |
12 |
24 |
34 |
24 |
General management and firm infrastructure |
|
|
|
|
|
|
|
|
|
Administrative and clerical support |
161 |
128 |
101 |
16 |
16 |
12 |
145 |
112 |
89 |
General management |
106 |
117 |
115 |
6 |
7 |
4 |
100 |
110 |
111 |
Human resource management |
|
|
|
|
|
|
|
|
|
Human resources, including recruiting |
60 |
60 |
43 |
2 |
1 |
5 |
58 |
59 |
38 |
Payroll and compensation |
24 |
26 |
21 |
4 |
5 |
5 |
20 |
21 |
16 |
Training |
9 |
12 |
10 |
2 |
1 |
- |
7 |
11 |
10 |
Marketing, sales, customer accounts |
|
|
|
|
|
|
|
|
|
Advertising |
6 |
7 |
3 |
1 |
2 |
- |
5 |
5 |
3 |
Billing |
13 |
8 |
8 |
1 |
- |
- |
12 |
8 |
8 |
Marketing |
15 |
25 |
11 |
1 |
3 |
1 |
14 |
22 |
10 |
Order processing |
17 |
27 |
26 |
- |
1 |
3 |
17 |
26 |
23 |
Selling |
66 |
71 |
57 |
44 |
53 |
40 |
22 |
18 |
17 |
Telemarketing |
10 |
10 |
3 |
7 |
5 |
2 |
3 |
5 |
1 |
Customer and after-sales service |
|
|
|
|
|
|
|
|
|
Call center activities |
32 |
24 |
16 |
21 |
16 |
10 |
11 |
8 |
6 |
Customer service |
70 |
79 |
71 |
12 |
13 |
12 |
58 |
66 |
59 |
Installing products |
6 |
15 |
12 |
2 |
1 |
2 |
4 |
14 |
10 |
Technical support |
16 |
16 |
24 |
1 |
2 |
4 |
15 |
14 |
20 |
Technology and process development |
|
|
|
|
|
|
|
|
|
Computer systems development |
9 |
3 |
6 |
6 |
2 |
3 |
3 |
1 |
3 |
Computer systems maintenance |
9 |
3 |
2 |
1 |
- |
- |
8 |
3 |
2 |
Data processing |
8 |
12 |
5 |
- |
2 |
- |
8 |
10 |
5 |
Internet web services |
4 |
8 |
1 |
- |
1 |
- |
4 |
7 |
1 |
Software development and testing |
8 |
2 |
6 |
3 |
1 |
1 |
5 |
1 |
5 |
Software and IT services |
21 |
19 |
15 |
3 |
2 |
2 |
18 |
17 |
13 |
Other business functions |
26 |
21 |
31 |
18 |
7 |
17 |
8 |
14 |
14 |
Other |
|
|
|
|
|
|
|
|
|
Events with nonstandard functions reported |
58 |
40 |
48 |
42 |
28 |
30 |
16 |
12 |
18 |
|
- |
1 |
1 |
- |
1 |
1 |
- |
- |
- |
|
9 |
6 |
5 |
9 |
6 |
5 |
- |
- |
- |
Last Modified Date: August 17, 2011
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