Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
| Selected business functions by business process |
Total |
Main |
Secondary |
III
2010 |
II
2011 |
III
2011 |
III
2010 |
II
2011 |
III
2011 |
III
2010 |
II
2011 |
III
2011 |
|
1,687 |
1,848 |
1,665 |
688 |
743 |
754 |
999 |
1,105 |
911 |
Producing goods/providing services |
|
|
|
|
|
|
|
|
|
Construction activities |
205 |
207 |
178 |
189 |
197 |
169 |
16 |
10 |
9 |
Producing goods |
155 |
163 |
149 |
136 |
131 |
124 |
19 |
32 |
25 |
Providing services |
70 |
102 |
84 |
46 |
43 |
33 |
24 |
59 |
51 |
Accounting services |
32 |
26 |
27 |
- |
1 |
2 |
32 |
25 |
25 |
Contracted services |
68 |
77 |
136 |
40 |
43 |
110 |
28 |
34 |
26 |
Engineering services |
18 |
42 |
26 |
3 |
11 |
11 |
15 |
31 |
15 |
Entertainment services |
37 |
34 |
80 |
32 |
31 |
78 |
5 |
3 |
2 |
Facility maintenance services |
41 |
50 |
34 |
7 |
8 |
11 |
34 |
42 |
23 |
Financial management |
15 |
12 |
13 |
- |
2 |
2 |
15 |
10 |
11 |
Financial services |
16 |
27 |
18 |
12 |
21 |
13 |
4 |
6 |
5 |
Food and cafeteria services |
29 |
36 |
33 |
16 |
17 |
19 |
13 |
19 |
14 |
Gaming services |
6 |
9 |
3 |
5 |
9 |
1 |
1 |
- |
2 |
Health care services |
28 |
25 |
26 |
24 |
21 |
24 |
4 |
4 |
2 |
Housekeeping services |
8 |
10 |
9 |
- |
1 |
1 |
8 |
9 |
8 |
Lodging services |
9 |
3 |
4 |
6 |
1 |
4 |
3 |
2 |
- |
Maintaining and repairing products |
17 |
21 |
21 |
4 |
5 |
6 |
13 |
16 |
15 |
Security services |
8 |
9 |
5 |
4 |
2 |
1 |
4 |
7 |
4 |
Assembling products |
39 |
36 |
34 |
11 |
14 |
13 |
28 |
22 |
21 |
Fabricating |
25 |
37 |
16 |
11 |
19 |
11 |
14 |
18 |
5 |
Quality assurance/quality control |
41 |
42 |
36 |
- |
1 |
1 |
41 |
41 |
35 |
Supervision--first line or direct |
70 |
79 |
56 |
- |
1 |
- |
70 |
78 |
56 |
Procurement, logistics, distribution |
|
|
|
|
|
|
|
|
|
Buying |
11 |
7 |
6 |
2 |
- |
- |
9 |
7 |
6 |
Distribution |
34 |
32 |
44 |
5 |
5 |
7 |
29 |
27 |
37 |
Packing |
23 |
25 |
25 |
5 |
2 |
4 |
18 |
23 |
21 |
Receiving |
17 |
20 |
16 |
- |
- |
- |
17 |
20 |
16 |
Shipping |
36 |
33 |
33 |
3 |
4 |
1 |
33 |
29 |
32 |
Transporting |
41 |
22 |
39 |
13 |
7 |
11 |
28 |
15 |
28 |
Warehousing |
38 |
38 |
31 |
5 |
12 |
7 |
33 |
26 |
24 |
General management and firm infrastructure |
|
|
|
|
|
|
|
|
|
Administrative and clerical support |
123 |
107 |
111 |
16 |
13 |
11 |
107 |
94 |
100 |
General management |
86 |
122 |
92 |
8 |
4 |
1 |
78 |
118 |
91 |
Human resource management |
|
|
|
|
|
|
|
|
|
Human resources, including recruiting |
51 |
42 |
42 |
2 |
5 |
2 |
49 |
37 |
40 |
Payroll and compensation |
22 |
22 |
21 |
2 |
5 |
6 |
20 |
17 |
15 |
Training |
8 |
9 |
5 |
5 |
1 |
1 |
3 |
8 |
4 |
Marketing, sales, customer accounts |
|
|
|
|
|
|
|
|
|
Advertising |
7 |
3 |
3 |
- |
- |
1 |
7 |
3 |
2 |
Billing |
11 |
9 |
5 |
- |
- |
- |
11 |
9 |
5 |
Marketing |
19 |
13 |
11 |
2 |
2 |
1 |
17 |
11 |
10 |
Order processing |
17 |
27 |
27 |
- |
3 |
3 |
17 |
24 |
24 |
Selling |
33 |
62 |
33 |
16 |
42 |
23 |
17 |
20 |
10 |
Telemarketing |
3 |
3 |
6 |
1 |
2 |
5 |
2 |
1 |
1 |
Customer and after-sales service |
|
|
|
|
|
|
|
|
|
Call center activities |
23 |
18 |
10 |
16 |
11 |
4 |
7 |
7 |
6 |
Customer service |
57 |
76 |
41 |
15 |
12 |
9 |
42 |
64 |
32 |
Installing products |
9 |
12 |
3 |
- |
2 |
- |
9 |
10 |
3 |
Technical support |
11 |
27 |
13 |
- |
4 |
- |
11 |
23 |
13 |
Technology and process development |
|
|
|
|
|
|
|
|
|
Computer systems development |
7 |
6 |
4 |
5 |
3 |
2 |
2 |
3 |
2 |
Computer systems maintenance |
6 |
3 |
5 |
- |
- |
- |
6 |
3 |
5 |
Data processing |
9 |
6 |
8 |
2 |
- |
- |
7 |
6 |
8 |
Internet web services |
3 |
2 |
5 |
- |
1 |
1 |
3 |
1 |
4 |
Software development and testing |
4 |
7 |
3 |
- |
2 |
2 |
4 |
5 |
1 |
Software and IT services |
18 |
15 |
12 |
3 |
2 |
1 |
15 |
13 |
11 |
Other business functions |
23 |
33 |
23 |
16 |
20 |
17 |
7 |
13 |
6 |
Other |
|
|
|
|
|
|
|
|
|
Events with nonstandard functions reported |
52 |
52 |
23 |
30 |
34 |
17 |
22 |
18 |
6 |
|
- |
1 |
1 |
- |
1 |
1 |
- |
- |
- |
|
3 |
6 |
4 |
3 |
6 |
4 |
- |
- |
- |
Last Modified Date: November 15, 2011
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