Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012

(Number of reports)
Selected business functions by business process (1) Total Main Secondary

II
2011
I
2012(r)
II
2012(p)
II
2011
I
2012(r)
II
2012(p)
II
2011
I
2012(r)
II
2012(p)

Total (2)

 1,848 1,767 1,651 743 729 659 1,105 1,038 992

Producing goods/providing services

Construction activities

 207 185 187 197 173 177 10 12 10

Producing goods

 163 136 100 131 114 84 32 22 16

Providing services

102 84 82 43 24 34 59 60 48

Accounting services

26 20 21 1 5 1 25 15 20

Contracted services

77 106 86 43 83 72 34 23 14

Engineering services

42 29 30 11 6 7 31 23 23

Entertainment services

34 73 58 31 69 46 3 4 12

Facility maintenance services

50 45 44 8 5 13 42 40 31

Financial management

12 12 15 2 2 - 10 10 15

Financial services

27 16 12 21 9 9 6 7 3

Food and cafeteria services

36 37 31 17 24 17 19 13 14

Gaming services

9 2 4 9 2 3 - - 1

Health care services

25 23 24 21 19 19 4 4 5

Housekeeping services

 10 13 9 1 1 - 9 12 9

Lodging services

3 11 3 1 6 1 2 5 2

Maintaining and repairing products

 21 11 22 5 3 3 16 8 19

Security services

9 10 10 2 1 2 7 9 8

Assembling products

36 30 25 14 7 9 22 23 16

Fabricating

37 34 19 19 12 13 18 22 6

Quality assurance/quality control

42 47 44 1 1 - 41 46 44

Supervision--first line or direct

 79 81 78 1 - 1 78 81 77

Procurement, logistics, distribution

Buying

 7 4 16 - - 1 7 4 15

Distribution

 32 43 29 5 9 3 27 34 26

Packing

 25 25 18 2 1 2 23 24 16

Receiving

 20 23 18 - - - 20 23 18

Shipping

 33 37 32 4 4 1 29 33 31

Transporting

 22 21 20 7 5 8 15 16 12

Warehousing

 38 42 26 12 10 6 26 32 20

General management and firm infrastructure

Administrative and clerical support

 107 94 83 13 14 12 94 80 71

General management

 122 100 80 4 4 2 118 96 78

Human resource management

Human resources, including recruiting

 42 38 63 5 1 1 37 37 62

Payroll and compensation

 22 19 21 5 2 10 17 17 11

Training

 9 8 12 1 3 3 8 5 9

Marketing, sales, customer accounts

Advertising

 3 7 3 - 2 1 3 5 2

Billing

 9 4 6 - - - 9 4 6

Marketing

 13 15 19 2 2 3 11 13 16

Order processing

27 20 25 3 1 1 24 19 24

Selling

 62 67 59 42 43 38 20 24 21

Telemarketing

 3 5 6 2 4 3 1 1 3

Customer and after-sales service

Call center activities

 18 17 17 11 11 14 7 6 3

Customer service

 76 86 95 12 14 12 64 72 83

Installing products

 12 6 11 2 2 2 10 4 9

Technical support

 27 11 24 4 - - 23 11 24

Technology and process development

Computer systems development

 6 6 5 3 1 3 3 5 2

Computer systems maintenance

 3 4 11 - 1 1 3 3 10

Data processing

 6 5 3 - 1 - 6 4 3

Internet web services

 2 2 3 1 1 - 1 1 3

Software development and testing

7 6 5 2 4 2 5 2 3

Software and IT services

 15 24 16 2 8 4 13 16 12

Other business functions

 33 23 21 20 15 15 13 8 6

Other

Events with nonstandard functions reported

52 43 36 34 29 15 18 14 21

Refusal (3)

 1 1 1 1 1 1 - - -

Does not know (4)

 6 6 2 6 6 2 - - -

Footnotes:
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Excludes events in which the employer refused to participate in any part of the employer interview.
(4) Excludes events in which contact with the employer was not possible.
(p) = preliminary.
(r) = revised.

NOTE: Dash represents zero.