Table 3. Number of business processes affected in nonseasonal extended mass layoffs, selected quarters 2011 and 2012 (1)
Business Processes Total Main Secondary

II
2011
I
2011(r)
II
2012(p)
I
2011
IV
2011(r)
I
2012(p)
I
2011
IV
2011(r)
I
2012(p)
Total, private nonfarm

Core Processes

 996 1,005 865 745 736 651 251 269 214

Strategic management

 15 23 14 - - - 15 23 14

Procurement, logistics, and distribution

 75 78 51 6 6 7 69 72 44

Operations

 705 707 627 663 666 581 42 41 46

Product development

 57 64 49 11 14 14 46 50 35

Marketing, sales, and account management

 43 55 35 11 18 6 32 37 29

Customer and after-sales service

 101 78 89 54 32 43 47 46 46

Support Processes

 227 217 197 32 22 23 195 195 174

General management and firm infrastructure

 161 150 129 19 12 16 142 138 113

Human resources management

 36 40 45 11 6 6 25 34 39

Technology and process development

 30 27 23 2 4 1 28 23 22

Business Function not provided (2)

 7 7 3 7 7 3 - - -
Goods-producing industries

Core Processes

 453 441 359 360 315 287 93 126 72

Strategic management

 5 12 5 - - - 5 12 5

Procurement, logistics, and distribution

 39 45 28 2 2 3 37 43 25

Operations

 353 314 281 345 305 272 8 9 9

Product development

 30 39 24 3 7 6 27 32 18

Marketing, sales, and account management

 9 18 9 - - 2 9 18 7

Customer and after-sales service

 17 13 12 10 1 4 7 12 8

Support Processes

 81 82 66 7 4 4 74 78 62

General management and firm infrastructure

 57 55 45 6 1 4 51 54 41

Human resources management

 7 13 8 1 1 - 6 12 8

Technology and process development

 17 14 13 - 2 - 17 12 13

Business Function not provided (2)

 2 1 - 2 1 - - - -
Service-providing industries

Core Processes

 543 562 504 385 419 362 158 143 142

Strategic management

 10 11 9 - - - 10 11 9

Procurement, logistics, and distribution

 36 33 23 4 4 4 32 29 19

Operations

 352 392 344 318 360 307 34 32 37

Product development

 27 25 25 8 7 8 19 18 17

Marketing, sales, and account management

 34 36 26 11 17 4 23 19 22

Customer and after-sales service

 84 65 77 44 31 39 40 34 38

Support Processes

 146 135 131 25 18 19 121 117 112

General management and firm infrastructure

 104 95 84 13 11 12 91 84 72

Human resources management

 29 27 37 10 5 6 19 22 31

Technology and process development

 13 13 10 2 2 1 11 11 9

Business Function not provided (2)

 5 6 3 5 6 3 - - -

Footnotes:
(1) Data were reported by all states and the District of Columbia.
(2) The number of events for which respondents were unable or refused to provide a Business Function response. Layoff events where employer contact could not be made or where employers refused to participate in the employer interview are not included.
(p) = preliminary.
(r) = revised.

NOTE: Dash represents zero. Data may not add to total private nonfarm because of industry nonreporting.