Table 3. Number of business processes affected in nonseasonal extended mass layoffs, selected quarters 2011 and 2012 (1)
Business Processes Total Main Secondary

III
2011
II
2011(r)
III
2012(p)
III
2011
II
2011(r)
III
2012(p)
III
2011
II
2011(r)
III
2012(p)
Total, private nonfarm

Core Processes

 1,061 1,100 711 827 867 541 234 233 170

Strategic management

 10 17 14 - - 2 10 17 12

Procurement, logistics, and distribution

 75 59 42 11 8 3 64 51 39

Operations

 809 839 528 768 798 489 41 41 39

Product development

 59 48 45 12 11 16 47 37 29

Marketing, sales, and account management

 48 44 26 13 8 10 35 36 16

Customer and after-sales service

 60 93 56 23 42 21 37 51 35

Support Processes

 232 231 155 28 24 19 204 207 136

General management and firm infrastructure

 159 154 99 11 17 15 148 137 84

Human resources management

 50 52 36 15 5 2 35 47 34

Technology and process development

 23 25 20 2 2 2 21 23 18

Business Function not provided (2)

 8 7 2 8 7 2 - - -
Goods-producing industries

Core Processes

 452 416 323 348 335 249 104 81 74

Strategic management

 7 5 6 - - - 7 5 6

Procurement, logistics, and distribution

 42 31 25 1 3 - 41 28 25

Operations

 337 329 244 328 321 232 9 8 12

Product development

 30 26 26 8 5 11 22 21 15

Marketing, sales, and account management

 21 12 8 4 2 3 17 10 5

Customer and after-sales service

 15 13 14 7 4 3 8 9 11

Support Processes

 82 80 68 2 4 8 80 76 60

General management and firm infrastructure

 60 54 46 2 4 6 58 50 40

Human resources management

 13 12 14 - - - 13 12 14

Technology and process development

 9 14 8 - - 2 9 14 6

Business Function not provided (2)

 1 - - 1 - - - - -
Service-providing industries

Core Processes

 609 681 388 479 529 292 130 152 96

Strategic management

 3 12 8 - - 2 3 12 6

Procurement, logistics, and distribution

 33 28 17 10 5 3 23 23 14

Operations

 472 507 284 440 474 257 32 33 27

Product development

 29 22 19 4 6 5 25 16 14

Marketing, sales, and account management

 27 32 18 9 6 7 18 26 11

Customer and after-sales service

 45 80 42 16 38 18 29 42 24

Support Processes

 150 151 87 26 20 11 124 131 76

General management and firm infrastructure

 99 100 53 9 13 9 90 87 44

Human resources management

 37 40 22 15 5 2 22 35 20

Technology and process development

 14 11 12 2 2 - 12 9 12

Business Function not provided (2)

 7 7 2 7 7 2 - - -

Footnotes:
(1) Data were reported by all states and the District of Columbia.
(2) The number of events for which respondents were unable or refused to provide a Business Function response. Layoff events where employer contact could not be made or where employers refused to participate in the employer interview are not included.
(p) = preliminary.
(r) = revised.

NOTE: Dash represents zero. Data may not add to total private nonfarm because of industry nonreporting.