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Interviewers, Except Eligibility and Loan


Nature of the Work About this section

Interviewers obtain and verify information from individuals and businesses by mail, telephone, or in person for the purpose of completing forms, applications, and questionnaires, such as market research surveys, Census forms, college admission applications, and medical histories. They review the answers for completeness and accuracy and record the information.

Education and Training About this section

Most employers prefer applicants with a high school diploma or its equivalent or a mix of education and related experience. New employees generally are trained on the job.

Job Outlook About this section

Current and Projected Employment.

2008 Employment 233,400
2018 Employment 269,900
Employment Change 36,400
Growth Rate 16%

Employment change. Employment is projected to grow faster than the average for all occupations. Rapid growth in the healthcare and market research industries that employ the majority of these workers will generate jobs for interviewers. However, the expanding use of online surveys and questionnaires to conduct market research and the increasing use of digital health records will impede growth.

Job prospects. Job prospects are expected to be good. Turnover is generally high for this occupation where over a quarter of the jobs are part time. Applicants with good customer service and communications skills and those that are detail oriented should have the best prospects.

Earnings About this section

Median annual wages for interviewers, except eligibility and loan, were $28,140 in May 2008.

Bill and account collectors; Customer service representatives; Procurement clerks.

O*NET-SOC Code Coverage About this section

Get more information from O*NET—the Occupational Information Network:

O*NET provides comprehensive information on key characteristics of workers and occupations. For information on a specific occupation, select the appropriate link below. For more information on O*NET, visit their homepage.


Suggested citation: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2010-11 Edition, Interviewers, Except Eligibility and Loan, on the Internet at http://www.bls.gov/oco/ocos340.htm (visited February 09, 2012).

 

Last Modified Date: December 3, 2010