Occupational Employment and Wages, May 2010

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
9,470 4.5 % $16.56 $34,440 0.8 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.22 $13.42 $16.06 $19.05 $22.64
Annual Wage (2) $23,340 $27,910 $33,410 $39,630 $47,090


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 2,350 0.20 $16.92 $35,190
Agencies, Brokerages, and Other Insurance Related Activities 1,090 0.13 $16.12 $33,540
Depository Credit Intermediation 720 0.04 $16.13 $33,560
Management of Companies and Enterprises 670 0.04 $16.91 $35,180
General Medical and Surgical Hospitals 400 0.01 $15.93 $33,120

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance and Employee Benefit Funds 140 0.31 $19.79 $41,170
Insurance Carriers 2,350 0.20 $16.92 $35,190
Activities Related to Credit Intermediation 350 0.13 $16.41 $34,140
Agencies, Brokerages, and Other Insurance Related Activities 1,090 0.13 $16.12 $33,540
Office Administrative Services 250 0.06 $15.30 $31,820

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance and Employee Benefit Funds 140 0.31 $19.79 $41,170
Other Financial Investment Activities 70 0.02 $19.13 $39,780
Freight Transportation Arrangement (8) (8) $18.48 $38,450
Federal Executive Branch (OES Designation) 150 0.01 $18.48 $38,430
Offices of Physicians 160 0.01 $18.18 $37,820


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.

States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,450 0.10 1.40 $18.33 $38,130
Pennsylvania 930 0.17 2.27 $14.30 $29,740
Texas 740 0.07 0.98 $16.27 $33,830
Florida 600 0.09 1.14 $15.08 $31,370
Indiana 440 0.16 2.19 $15.28 $31,790




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 240 0.62 8.25 $13.44 $27,960
North Dakota 80 0.22 2.91 $15.08 $31,370
Pennsylvania 930 0.17 2.27 $14.30 $29,740
Utah 190 0.17 2.23 $16.50 $34,320
Indiana 440 0.16 2.19 $15.28 $31,790




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 50 0.09 1.15 $22.73 $47,280
Rhode Island 50 0.12 1.61 $20.04 $41,690
Colorado 200 0.09 1.25 $19.56 $40,680
Virginia 120 0.04 0.47 $19.48 $40,510
Connecticut 70 0.05 0.60 $19.10 $39,720

Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Indianapolis-Carmel, IN 380 0.44 5.95 $15.46 $32,150
Philadelphia, PA Metropolitan Division 350 0.19 2.60 $15.04 $31,270
Phoenix-Mesa-Scottsdale, AZ 310 0.19 2.48 $15.73 $32,720
Tampa-St. Petersburg-Clearwater, FL 270 0.24 3.26 $14.99 $31,180
Fort Worth-Arlington, TX Metropolitan Division 250 0.31 4.11 $16.13 $33,550
Chicago-Naperville-Joliet, IL Metropolitan Division 250 0.07 0.95 $18.24 $37,940
Denver-Aurora, CO 190 0.16 2.20 $19.65 $40,880
Atlanta-Sandy Springs-Marietta, GA 180 0.08 1.09 $17.91 $37,250
Houston-Sugar Land-Baytown, TX 170 0.07 0.93 $16.26 $33,820
New York-White Plains-Wayne, NY-NJ Metropolitan Division 170 0.04 0.47 $19.30 $40,150




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sioux Falls, SD 170 1.28 17.11 $13.86 $28,830
Indianapolis-Carmel, IN 380 0.44 5.95 $15.46 $32,150
Fort Worth-Arlington, TX Metropolitan Division 250 0.31 4.11 $16.13 $33,550
Tacoma, WA Metropolitan Division 80 0.31 4.09 $20.09 $41,780
Kalamazoo-Portage, MI 30 0.25 3.38 $19.03 $39,580
Tampa-St. Petersburg-Clearwater, FL 270 0.24 3.26 $14.99 $31,180
Allentown-Bethlehem-Easton, PA-NJ 80 0.24 3.15 $12.23 $25,440
Springfield, MA-CT 60 0.20 2.62 $15.54 $32,310
Philadelphia, PA Metropolitan Division 350 0.19 2.60 $15.04 $31,270
Jacksonville, FL 110 0.19 2.58 $13.46 $28,000




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Oakland-Fremont-Hayward, CA Metropolitan Division 60 0.06 0.78 $24.99 $51,980
Hartford-West Hartford-East Hartford, CT 40 0.07 0.93 $21.01 $43,710
Tacoma, WA Metropolitan Division 80 0.31 4.09 $20.09 $41,780
Providence-Fall River-Warwick, RI-MA 50 0.10 1.33 $20.04 $41,680
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 130 0.06 0.74 $19.79 $41,170
Santa Ana-Anaheim-Irvine, CA Metropolitan Division 50 0.04 0.48 $19.74 $41,060
Denver-Aurora, CO 190 0.16 2.20 $19.65 $40,880
New York-White Plains-Wayne, NY-NJ Metropolitan Division 170 0.04 0.47 $19.30 $40,150
Los Angeles-Long Beach-Glendale, CA Metropolitan Division (8) (8) (8) $19.28 $40,090
Bethesda-Frederick-Gaithersburg, MD Metropolitan Division 30 0.06 0.83 $19.06 $39,650

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Eastern South Dakota nonmetropolitan area 50 0.38 5.14 $12.66 $26,340
Southwestern Montana nonmetropolitan area 40 0.33 4.46 $12.11 $25,200

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Eastern South Dakota nonmetropolitan area 50 0.38 5.14 $12.66 $26,340
Southwestern Montana nonmetropolitan area 40 0.33 4.46 $12.11 $25,200

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Eastern South Dakota nonmetropolitan area 50 0.38 5.14 $12.66 $26,340
Southwestern Montana nonmetropolitan area 40 0.33 4.46 $12.11 $25,200
Northwestern Oklahoma nonmetropolitan area (8) (8) (8) $9.70 $20,180


About May 2010 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2010 National Occupational Employment and Wage Estimates

May 2010 State Occupational Employment and Wage Estimates

May 2010 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2010 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download May 2010 Occupational Employment and Wage Estimates in Zipped XLS files

Technical Notes

 

Last Modified Date: May 17, 2011