Occupational Employment and Wages, May 2011

39-6012 Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
22,650 3.4 % $13.96 $29,030 1.3 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.70 $10.40 $13.15 $16.94 $21.05
Annual Wage (2) $18,100 $21,640 $27,350 $35,230 $43,790


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Traveler Accommodation 10,170 0.60 $13.68 $28,450
Lessors of Real Estate 3,430 0.61 $15.89 $33,060
Activities Related to Real Estate 2,380 0.43 $14.55 $30,270
Other Personal Services 1,510 0.62 $13.37 $27,800
Community Care Facilities for the Elderly 940 0.12 $11.85 $24,640

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Personal Services 1,510 0.62 $13.37 $27,800
Lessors of Real Estate 3,430 0.61 $15.89 $33,060
Traveler Accommodation 10,170 0.60 $13.68 $28,450
Activities Related to Real Estate 2,380 0.43 $14.55 $30,270
Business, Professional, Labor, Political, and Similar Organizations 800 0.19 $15.46 $32,160

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Management of Companies and Enterprises 50 (7) $16.85 $35,050
Offices of Physicians 40 (7) $16.50 $34,320
Lessors of Real Estate 3,430 0.61 $15.89 $33,060
Colleges, Universities, and Professional Schools 40 (7) $15.67 $32,600
Business, Professional, Labor, Political, and Similar Organizations 800 0.19 $15.46 $32,160


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 3,160 0.37 2.12 $19.74 $41,060
Texas 2,250 0.22 1.24 $11.02 $22,910
Florida 2,220 0.31 1.75 $12.35 $25,690
California 2,100 0.15 0.85 $15.23 $31,670
Massachusetts 1,170 0.37 2.11 $15.21 $31,630




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 620 0.96 5.44 $15.14 $31,480
Hawaii 490 0.84 4.78 $16.39 $34,090
Nevada 560 0.50 2.83 $15.81 $32,880
New York 3,160 0.37 2.12 $19.74 $41,060
Massachusetts 1,170 0.37 2.11 $15.21 $31,630




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 3,160 0.37 2.12 $19.74 $41,060
Hawaii 490 0.84 4.78 $16.39 $34,090
Nevada 560 0.50 2.83 $15.81 $32,880
California 2,100 0.15 0.85 $15.23 $31,670
Massachusetts 1,170 0.37 2.11 $15.21 $31,630





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-White Plains-Wayne, NY-NJ Metropolitan Division 2,980 0.59 3.34 $19.95 $41,500
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 1,550 0.67 3.80 $14.15 $29,430
Boston-Cambridge-Quincy, MA NECTA Division 950 0.57 3.21 $15.44 $32,120
Orlando-Kissimmee-Sanford, FL 930 0.95 5.39 $11.31 $23,520
Dallas-Plano-Irving, TX Metropolitan Division 700 0.34 1.94 $12.73 $26,470
Chicago-Joliet-Naperville, IL Metropolitan Division 640 0.18 1.01 $12.65 $26,320
Phoenix-Mesa-Glendale, AZ 570 0.34 1.90 $11.70 $24,340
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 540 0.14 0.81 $14.07 $29,260
Las Vegas-Paradise, NV 500 0.62 3.53 $16.23 $33,750
Houston-Sugar Land-Baytown, TX 460 0.18 1.02 $12.07 $25,110




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Orlando-Kissimmee-Sanford, FL 930 0.95 5.39 $11.31 $23,520
Naples-Marco Island, FL 100 0.93 5.25 $14.70 $30,580
Peabody, MA NECTA Division 70 0.68 3.85 $13.60 $28,290
Santa Fe, NM 40 0.68 3.85 $13.18 $27,400
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 1,550 0.67 3.80 $14.15 $29,430
Napa, CA 40 0.65 3.69 $15.07 $31,350
Las Vegas-Paradise, NV 500 0.62 3.53 $16.23 $33,750
New York-White Plains-Wayne, NY-NJ Metropolitan Division 2,980 0.59 3.34 $19.95 $41,500
Gulfport-Biloxi, MS 60 0.59 3.31 $8.50 $17,670
Boston-Cambridge-Quincy, MA NECTA Division 950 0.57 3.21 $15.44 $32,120




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-San Mateo-Redwood City, CA Metropolitan Division 310 0.33 1.85 $20.48 $42,600
New York-White Plains-Wayne, NY-NJ Metropolitan Division 2,980 0.59 3.34 $19.95 $41,500
San Jose-Sunnyvale-Santa Clara, CA 130 0.15 0.83 $17.11 $35,600
Honolulu, HI 210 0.48 2.75 $16.79 $34,920
Gary, IN Metropolitan Division 40 0.17 0.98 $16.24 $33,790
Las Vegas-Paradise, NV 500 0.62 3.53 $16.23 $33,750
Lake County-Kenosha County, IL-WI Metropolitan Division (8) (8) (8) $15.57 $32,380
Boston-Cambridge-Quincy, MA NECTA Division 950 0.57 3.21 $15.44 $32,120
Santa Ana-Anaheim-Irvine, CA Metropolitan Division 270 0.19 1.10 $15.34 $31,900
Napa, CA 40 0.65 3.69 $15.07 $31,350

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Maui / Kauai nonmetropolitan area 280 1.85 10.48 $16.10 $33,480
North Central Colorado nonmetropolitan area 190 2.70 15.32 $14.02 $29,150
Eastern Tennessee nonmetropolitan area 70 0.51 2.87 $10.44 $21,710
South Florida nonmetropolitan area 40 0.46 2.59 $12.34 $25,670
Southwestern Wyoming nonmetropolitan area 40 0.67 3.79 $13.74 $28,580

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
North Central Colorado nonmetropolitan area 190 2.70 15.32 $14.02 $29,150
Hawaii / Maui / Kauai nonmetropolitan area 280 1.85 10.48 $16.10 $33,480
Southwestern Wyoming nonmetropolitan area 40 0.67 3.79 $13.74 $28,580
Eastern Tennessee nonmetropolitan area 70 0.51 2.87 $10.44 $21,710
South Florida nonmetropolitan area 40 0.46 2.59 $12.34 $25,670

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Maui / Kauai nonmetropolitan area 280 1.85 10.48 $16.10 $33,480
North Central Colorado nonmetropolitan area 190 2.70 15.32 $14.02 $29,150
Southwestern Wyoming nonmetropolitan area 40 0.67 3.79 $13.74 $28,580
Northwest Lower Peninsula of Michigan nonmetropolitan area (8) (8) (8) $13.59 $28,260
South Florida nonmetropolitan area 40 0.46 2.59 $12.34 $25,670


About May 2011 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2011 National Occupational Employment and Wage Estimates

May 2011 State Occupational Employment and Wage Estimates

May 2011 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2011 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download May 2011 Occupational Employment and Wage Estimates in Zipped XLS files

Technical Notes

 

Last Modified Date: March 27, 2012