Occupational Employment and Wages, May 2011

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
390,800 1.1 % $16.24 $33,770 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.35 $12.54 $15.35 $18.66 $23.05
Annual Wage (2) $21,540 $26,080 $31,920 $38,810 $47,940


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 104,060 12.77 $14.36 $29,870
Nondepository Credit Intermediation 45,150 8.04 $16.80 $34,950
Offices of Physicians 29,340 1.25 $16.35 $34,010
Depository Credit Intermediation 24,010 1.40 $16.73 $34,800
Management of Companies and Enterprises 19,080 1.00 $17.55 $36,490

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 104,060 12.77 $14.36 $29,870
Nondepository Credit Intermediation 45,150 8.04 $16.80 $34,950
Activities Related to Credit Intermediation 13,250 5.10 $15.89 $33,050
Office Administrative Services 8,610 2.13 $16.73 $34,800
Accounting, Tax Preparation, Bookkeeping, and Payroll Services 12,960 1.56 $16.89 $35,120

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Pharmaceutical and Medicine Manufacturing 110 0.04 $25.57 $53,180
Scientific Research and Development Services 290 0.05 $22.36 $46,500
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing 280 0.07 $22.24 $46,260
Communications Equipment Manufacturing 40 0.03 $22.08 $45,920
Securities and Commodity Contracts Intermediation and Brokerage 430 0.09 $21.99 $45,740


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 40,700 2.90 0.95 $18.92 $39,350
Texas 37,540 3.64 1.20 $15.42 $32,070
Florida 32,270 4.51 1.48 $15.42 $32,070
New York 25,350 3.01 0.99 $17.98 $37,400
Ohio 19,390 3.90 1.28 $14.90 $31,000




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 4,080 10.38 3.41 $13.94 $28,990
Tennessee 12,620 4.85 1.59 $14.54 $30,240
Arizona 11,490 4.83 1.58 $16.68 $34,690
Florida 32,270 4.51 1.48 $15.42 $32,070
Kansas 5,860 4.48 1.47 $13.68 $28,450




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 690 1.07 0.35 $21.08 $43,850
Connecticut 3,960 2.46 0.81 $19.69 $40,950
Alaska 570 1.82 0.60 $19.42 $40,390
California 40,700 2.90 0.95 $18.92 $39,350
Massachusetts 6,210 1.97 0.65 $18.79 $39,090





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 14,000 3.66 1.20 $19.22 $39,980
Dallas-Plano-Irving, TX Metropolitan Division 12,260 6.00 1.97 $15.70 $32,660
Chicago-Joliet-Naperville, IL Metropolitan Division 11,050 3.08 1.01 $17.82 $37,070
New York-White Plains-Wayne, NY-NJ Metropolitan Division 10,220 2.02 0.66 $20.81 $43,280
Atlanta-Sandy Springs-Marietta, GA 10,110 4.54 1.49 $15.73 $32,720
Phoenix-Mesa-Glendale, AZ 9,950 5.86 1.92 $16.89 $35,130
Houston-Sugar Land-Baytown, TX 8,500 3.33 1.09 $15.06 $31,330
Tampa-St. Petersburg-Clearwater, FL 7,360 6.70 2.20 $15.38 $32,000
Philadelphia, PA Metropolitan Division 6,250 3.44 1.13 $19.08 $39,680
Minneapolis-St. Paul-Bloomington, MN-WI 6,050 3.54 1.16 $18.24 $37,930