Occupational Employment and Wages, May 2012

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
385,890 1.2 % $16.50 $34,320 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.50 $12.71 $15.61 $18.95 $23.38
Annual Wage (2) $21,850 $26,450 $32,480 $39,420 $48,640


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 103,410 12.51 $14.51 $30,190
Nondepository Credit Intermediation 47,760 8.45 $17.35 $36,100
Offices of Physicians 25,320 1.07 $16.44 $34,200
Depository Credit Intermediation 24,280 1.40 $17.21 $35,790
Management of Companies and Enterprises 19,880 0.99 $17.60 $36,610

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 103,410 12.51 $14.51 $30,190
Nondepository Credit Intermediation 47,760 8.45 $17.35 $36,100
Activities Related to Credit Intermediation 10,700 4.03 $16.09 $33,460
Office Administrative Services 10,720 2.60 $16.79 $34,920
Consumer Goods Rental 2,630 1.55 $14.08 $29,280

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Communications Equipment Manufacturing 40 0.04 $23.58 $49,050
Specialized Design Services 40 0.03 $23.38 $48,640
Scientific Research and Development Services 270 0.04 $23.38 $48,630
Securities and Commodity Contracts Intermediation and Brokerage 210 0.05 $23.35 $48,560
Aerospace Product and Parts Manufacturing 100 0.02 $22.16 $46,100


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 41,920 3.96 1.34 $15.37 $31,970
California 40,280 2.82 0.95 $19.21 $39,950
Florida 31,120 4.28 1.44 $15.24 $31,700
New York 26,190 3.07 1.04 $18.73 $38,950
Illinois 16,880 2.99 1.01 $18.36 $38,190




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 3,680 9.24 3.12 $14.31 $29,770
Tennessee 14,000 5.27 1.78 $14.69 $30,560
Arizona 10,870 4.50 1.52 $16.68 $34,690
Florida 31,120 4.28 1.44 $15.24 $31,700
Texas 41,920 3.96 1.34 $15.37 $31,970




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 550 0.84 0.28 $22.89 $47,610
Alaska 500 1.58 0.53 $20.31 $42,240
Connecticut 4,080 2.52 0.85 $20.02 $41,640
New Jersey 6,650 1.75 0.59 $19.54 $40,650
California 40,280 2.82 0.95 $19.21 $39,950





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Plano-Irving, TX Metropolitan Division 14,210 6.78 2.29 $15.93 $33,130
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 14,060 3.63 1.23 $19.47 $40,500
Chicago-Joliet-Naperville, IL Metropolitan Division 11,970 3.29 1.11 $18.76 $39,030
New York-White Plains-Wayne, NY-NJ Metropolitan Division 10,170 1.97 0.67 $21.69 $45,110
Atlanta-Sandy Springs-Marietta, GA 9,820 4.34 1.47 $16.20 $33,700
Phoenix-Mesa-Glendale, AZ 9,730 5.62 1.90 $16.80 $34,950
Houston-Sugar Land-Baytown, TX 9,450 3.58 1.21 $15.28 $31,780
Tampa-St. Petersburg-Clearwater, FL 6,850 6.08 2.05 $15.38 $31,980
Nassau-Suffolk, NY Metropolitan Division 5,840 4.78 1.61 $19.16 $39,850
Philadelphia, PA Metropolitan Division 5,810 3.19 1.08 $18.06 $37,570