Occupational Employment and Wages, May 2012

43-4151 Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
208,800 1.3 % $15.04 $31,280 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.95 $10.92 $14.18 $18.20 $22.68
Annual Wage (2) $18,610 $22,710 $29,480 $37,860 $47,170


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 29,220 10.60 $13.00 $27,050
Wholesale Electronic Markets and Agents and Brokers 11,540 1.35 $16.60 $34,540
Department Stores 9,750 0.63 $10.97 $22,820
Professional and Commercial Equipment and Supplies Merchant Wholesalers 8,030 1.30 $16.61 $34,550
Machinery, Equipment, and Supplies Merchant Wholesalers 7,860 1.24 $17.11 $35,590

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 29,220 10.60 $13.00 $27,050
Furniture and Home Furnishing Merchant Wholesalers 1,950 2.06 $15.54 $32,330
Hardware, and Plumbing and Heating Equipment and Supplies Merchant Wholesalers 4,180 1.88 $17.95 $37,340
Cable and Other Subscription Programming 1,340 1.81 $16.96 $35,280
Apparel, Piece Goods, and Notions Merchant Wholesalers 2,430 1.72 $15.05 $31,290

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Resin, Synthetic Rubber, and Artificial Synthetic Fibers and Filaments Manufacturing 160 0.17 $24.42 $50,790
Support Activities for Water Transportation 60 0.06 $22.25 $46,280
Scientific Research and Development Services 80 0.01 $21.94 $45,630
Nonferrous Metal (except Aluminum) Production and Processing (8) (8) $21.31 $44,330
Services to Buildings and Dwellings (8) (8) $20.60 $42,860


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 30,250 2.11 1.32 $16.54 $34,390
Florida 14,650 2.01 1.26 $13.80 $28,710
Texas 14,210 1.34 0.84 $13.90 $28,910
Pennsylvania 10,790 1.93 1.20 $13.94 $28,990
Wisconsin 10,110 3.78 2.36 $15.30 $31,830




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Maine 3,730 6.42 4.01 $13.16 $27,370
Wisconsin 10,110 3.78 2.36 $15.30 $31,830
Vermont 1,100 3.75 2.34 $14.21 $29,560
Nebraska 3,000 3.28 2.05 $13.30 $27,650
Idaho 1,470 2.45 1.53 $14.63 $30,420




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Connecticut 2,270 1.40 0.87 $17.87 $37,170
New Jersey 7,310 1.93 1.20 $17.15 $35,680
Washington 6,590 2.38 1.49 $17.11 $35,580
Massachusetts 4,550 1.42 0.89 $17.08 $35,520
Alaska 240 0.74 0.46 $17.03 $35,420





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 9,890 2.56 1.59 $15.95 $33,180
New York-White Plains-Wayne, NY-NJ Metropolitan Division 6,310 1.22 0.76 $16.98 $35,330
Chicago-Joliet-Naperville, IL Metropolitan Division 5,260 1.45 0.90 $15.97 $33,230
Dallas-Plano-Irving, TX Metropolitan Division 4,180 1.99 1.24 $13.49 $28,060
Seattle-Bellevue-Everett, WA Metropolitan Division 3,720 2.64 1.65 $18.22 $37,890
Santa Ana-Anaheim-Irvine, CA Metropolitan Division 3,700 2.62 1.64 $17.04 $35,440
Houston-Sugar Land-Baytown, TX 3,680 1.39 0.87 $15.00 $31,190
Phoenix-Mesa-Glendale, AZ 3,280 1.89 1.18 $12.82 $26,670
Atlanta-Sandy Springs-Marietta, GA 3,250 1.44 0.90 $14.52 $30,210
Philadelphia, PA Metropolitan Division 3,040 1.67 1.04 $14.52 $30,200