Occupational Employment and Wages, May 2012

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes "Switchboard Operators, Including Answering Service" (43-2011).


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
966,150 0.5 % $13.00 $27,050 0.2 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.71 $10.16 $12.49 $15.11 $18.16
Annual Wage (2) $18,120 $21,120 $25,990 $31,430 $37,770


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Offices of Physicians 189,370 7.97 $13.37 $27,810
Offices of Dentists 70,450 8.31 $15.07 $31,350
Offices of Other Health Practitioners 54,050 7.52 $12.22 $25,410
Personal Care Services 52,870 8.46 $10.42 $21,670
Other Professional, Scientific, and Technical Services 43,030 7.08 $12.27 $25,530

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Personal Care Services 52,870 8.46 $10.42 $21,670
Offices of Dentists 70,450 8.31 $15.07 $31,350
Offices of Physicians 189,370 7.97 $13.37 $27,810
Offices of Other Health Practitioners 54,050 7.52 $12.22 $25,410
Other Professional, Scientific, and Technical Services 43,030 7.08 $12.27 $25,530

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service 300 0.05 $25.92 $53,910
Rail Transportation 30 0.02 $18.73 $38,970
Scientific Research and Development Services 2,010 0.32 $17.61 $36,630
Natural Gas Distribution 50 0.05 $17.19 $35,750
Deep Sea, Coastal, and Great Lakes Water Transportation 70 0.17 $16.36 $34,030


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 100,480 7.02 0.95 $14.14 $29,420
New York 84,940 9.94 1.34 $14.04 $29,210
Florida 71,990 9.90 1.33 $12.53 $26,060
Texas 58,730 5.55 0.75 $12.00 $24,960
New Jersey 49,530 13.05 1.76 $13.56 $28,200




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New Jersey 49,530 13.05 1.76 $13.56 $28,200
South Dakota 4,350 10.92 1.47 $11.35 $23,610
New York 84,940 9.94 1.34 $14.04 $29,210
Florida 71,990 9.90 1.33 $12.53 $26,060
Kentucky 16,050 9.09 1.23 $11.71 $24,360




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 4,400 6.72 0.91 $16.19 $33,680
Connecticut 12,600 7.78 1.05 $15.33 $31,880
Alaska 2,720 8.53 1.15 $15.04 $31,270
Massachusetts 18,920 5.91 0.80 $14.29 $29,720
Rhode Island 3,640 8.03 1.08 $14.25 $29,640





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-White Plains-Wayne, NY-NJ Metropolitan Division 55,110 10.69 1.44 $14.46 $30,080
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 27,080 7.00 0.94 $13.72 $28,530
Chicago-Joliet-Naperville, IL Metropolitan Division 23,240 6.38 0.86 $13.62 $28,320
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 18,780 8.01 1.08 $14.80 $30,780
Philadelphia, PA Metropolitan Division 18,290 10.03 1.35 $14.35 $29,840
Nassau-Suffolk, NY Metropolitan Division 15,990 13.07 1.76 $14.10 $29,330
Atlanta-Sandy Springs-Marietta, GA 14,520 6.42 0.87 $13.24 $27,550
Houston-Sugar Land-Baytown, TX 14,070 5.33 0.72 $12.63 $26,270
Minneapolis-St. Paul-Bloomington, MN-WI 14,070 8.04 1.08 $14.14 $29,410
Edison-New Brunswick, NJ Metropolitan Division 13,460 13.84 1.87 $13.68 $28,460