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September 1982, Vol. 105, No. 9
Helping labor and management
see and solve problems
John R. Stepp
Director, Office of Labor-Management Relations Services, U.S. Department of Labor
Robert P. Baker
District Director, Western Region, San Francisco, Federal Mediation and Conciliation Service
Jerome T. Barrett
Director and Associate Professor of Industrial and Labor Relations, Northern Kentucky University, Highland Heights
A mediator can help improve an unhealthy labor-management relationship by recognizing the symptoms, making an accurate diagnosis, and carefully prescribing appropriate remedies.
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