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Occupational Employment and Wages, May 2020
43-0000 Office and Administrative Support Occupations (Major Group)
Office and Administrative Support Occupations comprises the following occupations:
First-Line Supervisors of Office and Administrative Support Workers;
Switchboard Operators, Including Answering Service;
Telephone Operators;
Communications Equipment Operators, All Other;
Bill and Account Collectors;
Billing and Posting Clerks;
Bookkeeping, Accounting, and Auditing Clerks;
Gambling Cage Workers;
Payroll and Timekeeping Clerks;
Procurement Clerks;
Tellers;
Financial Clerks, All Other;
Brokerage Clerks;
Correspondence Clerks;
Court, Municipal, and License Clerks;
Credit Authorizers, Checkers, and Clerks;
Customer Service Representatives;
Eligibility Interviewers, Government Programs;
File Clerks;
Hotel, Motel, and Resort Desk Clerks;
Interviewers, Except Eligibility and Loan;
Library Assistants, Clerical;
Loan Interviewers and Clerks;
New Accounts Clerks;
Order Clerks;
Human Resources Assistants, Except Payroll and Timekeeping;
Receptionists and Information Clerks;
Reservation and Transportation Ticket Agents and Travel Clerks;
Information and Record Clerks, All Other;
Cargo and Freight Agents;
Couriers and Messengers;
Public Safety Telecommunicators;
Dispatchers, Except Police, Fire, and Ambulance;
Meter Readers, Utilities;
Postal Service Clerks;
Postal Service Mail Carriers;
Postal Service Mail Sorters, Processors, and Processing Machine Operators;
Production, Planning, and Expediting Clerks;
Shipping, Receiving, and Inventory Clerks;
Weighers, Measurers, Checkers, and Samplers, Recordkeeping;
Executive Secretaries and Executive Administrative Assistants;
Legal Secretaries and Administrative Assistants;
Medical Secretaries and Administrative Assistants;
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive;
Data Entry Keyers;
Word Processors and Typists;
Desktop Publishers;
Insurance Claims and Policy Processing Clerks;
Mail Clerks and Mail Machine Operators, Except Postal Service;
Office Clerks, General;
Office Machine Operators, Except Computer;
Proofreaders and Copy Markers;
Statistical Assistants;
Office and Administrative Support Workers, All Other
National estimates for Office and Administrative Support Occupations
Industry profile for Office and Administrative Support Occupations
Geographic profile for Office and Administrative Support Occupations
National estimates for Office and Administrative Support Occupations:
Employment estimate and mean wage estimates for Office and Administrative Support Occupations:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 18,548,360 |
0.2 % |
$ 20.38 |
$ 42,390 |
0.1 % |
Percentile wage estimates for Office and Administrative Support Occupations:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$ 12.10 |
$ 14.69 |
$ 18.62 |
$ 24.40 |
$ 31.26 |
| Annual Wage (2) |
$ 25,170 |
$ 30,560 |
$ 38,720 |
$ 50,760 |
$ 65,020 |
Industry profile for Office and Administrative Support Occupations:
Industries with the highest published employment and wages for Office and Administrative Support Occupations are provided.
For a list of all industries with employment in Office and Administrative Support Occupations, see the Create Customized Tables function.
Industries with the highest levels of employment in Office and Administrative Support Occupations:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Credit Intermediation and Related Activities (5221 and 5223 only) |
975,300 |
48.06 |
$ 19.44 |
$ 40,430 |
| Local Government, excluding schools and hospitals (OEWS Designation) |
963,220 |
17.83 |
$ 21.37 |
$ 44,440 |
| Offices of Physicians |
763,710 |
29.46 |
$ 18.70 |
$ 38,890 |
| General Medical and Surgical Hospitals |
649,410 |
11.61 |
$ 20.08 |
$ 41,760 |
| Postal Service (federal government) |
550,690 |
87.11 |
$ 25.56 |
$ 53,160 |
Industries with the highest concentration of employment in Office and Administrative Support Occupations:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Postal Service (federal government) |
550,690 |
87.11 |
$ 25.56 |
$ 53,160 |
| Business Support Services |
530,560 |
63.81 |
$ 17.18 |
$ 35,730 |
| Freight Transportation Arrangement |
117,910 |
50.56 |
$ 22.57 |
$ 46,950 |
| Credit Intermediation and Related Activities (5221 and 5223 only) |
975,300 |
48.06 |
$ 19.44 |
$ 40,430 |
| Office Administrative Services |
204,270 |
41.00 |
$ 20.63 |
$ 42,910 |
Top paying industries for Office and Administrative Support Occupations:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Monetary Authorities-Central Bank |
2,500 |
12.79 |
$ 31.25 |
$ 65,010 |
| Pipeline Transportation of Crude Oil |
740 |
6.10 |
$ 31.03 |
$ 64,550 |
| Natural Gas Distribution |
18,500 |
17.16 |
$ 29.85 |
$ 62,080 |
| Electric Power Generation, Transmission and Distribution |
52,500 |
13.82 |
$ 27.64 |
$ 57,490 |
| Metal Ore Mining |
1,030 |
2.53 |
$ 27.37 |
$ 56,920 |
Geographic profile for Office and Administrative Support Occupations:
States and areas with the highest published employment, location quotients, and wages for Office and Administrative Support Occupations are provided.
For a list of all areas with employment in Office and Administrative Support Occupations, see the Create Customized Tables function.
States with the highest employment level in Office and Administrative Support Occupations:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
2,016,470 |
122.73 |
0.92 |
$ 23.03 |
$ 47,890 |
| Texas |
1,765,820 |
145.91 |
1.09 |
$ 19.23 |
$ 40,000 |
| Florida |
1,242,620 |
147.20 |
1.10 |
$ 18.89 |
$ 39,300 |
| New York |
1,232,690 |
141.83 |
1.06 |
$ 23.44 |
$ 48,760 |
| Pennsylvania |
766,740 |
139.10 |
1.04 |
$ 20.14 |
$ 41,890 |
States with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Arizona |
427,540 |
150.80 |
1.13 |
$ 19.78 |
$ 41,140 |
| Delaware |
63,100 |
147.98 |
1.11 |
$ 20.31 |
$ 42,250 |
| Florida |
1,242,620 |
147.20 |
1.10 |
$ 18.89 |
$ 39,300 |
| Alaska |
43,520 |
146.89 |
1.10 |
$ 22.64 |
$ 47,080 |
| Texas |
1,765,820 |
145.91 |
1.09 |
$ 19.23 |
$ 40,000 |
Top paying states for Office and Administrative Support Occupations:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| District of Columbia |
69,390 |
100.98 |
0.76 |
$ 26.87 |
$ 55,900 |
| Massachusetts |
412,250 |
123.07 |
0.92 |
$ 23.90 |
$ 49,720 |
| New York |
1,232,690 |
141.83 |
1.06 |
$ 23.44 |
$ 48,760 |
| Connecticut |
209,660 |
136.06 |
1.02 |
$ 23.39 |
$ 48,640 |
| California |
2,016,470 |
122.73 |
0.92 |
$ 23.03 |
$ 47,890 |
Metropolitan areas with the highest employment level in Office and Administrative Support Occupations:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New York-Newark-Jersey City, NY-NJ-PA |
1,254,750 |
142.03 |
1.07 |
$ 23.87 |
$ 49,650 |
| Los Angeles-Long Beach-Anaheim, CA |
787,770 |
135.30 |
1.01 |
$ 22.68 |
$ 47,170 |
| Chicago-Naperville-Elgin, IL-IN-WI |
590,690 |
135.41 |
1.02 |
$ 21.44 |
$ 44,580 |
| Dallas-Fort Worth-Arlington, TX |
556,410 |
155.06 |
1.16 |
$ 20.30 |
$ 42,220 |
| Houston-The Woodlands-Sugar Land, TX |
408,570 |
137.62 |
1.03 |
$ 20.28 |
$ 42,190 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
392,510 |
145.55 |
1.09 |
$ 21.71 |
$ 45,170 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
389,270 |
155.22 |
1.16 |
$ 19.47 |
$ 40,490 |
| Atlanta-Sandy Springs-Roswell, GA |
347,530 |
132.00 |
0.99 |
$ 19.82 |
$ 41,220 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV |
346,620 |
114.69 |
0.86 |
$ 23.96 |
$ 49,830 |
| Phoenix-Mesa-Scottsdale, AZ |
322,150 |
152.76 |
1.15 |
$ 20.25 |
$ 42,120 |
Metropolitan areas with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Laredo, TX |
18,110 |
182.56 |
1.37 |
$ 15.49 |
$ 32,220 |
| Jefferson City, MO |
12,400 |
170.78 |
1.28 |
$ 17.93 |
$ 37,290 |
| Charleston, WV |
17,340 |
168.58 |
1.26 |
$ 18.13 |
$ 37,710 |
| San Angelo, TX |
7,750 |
167.72 |
1.26 |
$ 16.98 |
$ 35,310 |
| Johnson City, TN |
12,450 |
165.53 |
1.24 |
$ 16.62 |
$ 34,570 |
| Coeur d'Alene, ID |
9,970 |
164.45 |
1.23 |
$ 17.87 |
$ 37,180 |
| El Paso, TX |
49,590 |
163.60 |
1.23 |
$ 15.65 |
$ 32,560 |
| Pocatello, ID |
5,500 |
163.60 |
1.23 |
$ 17.31 |
$ 36,000 |
| Ithaca, NY |
7,440 |
161.89 |
1.21 |
$ 22.64 |
$ 47,100 |
| Salt Lake City, UT |
116,210 |
160.32 |
1.20 |
$ 19.32 |
$ 40,180 |
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United States Department of Labor
