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Occupational Employment and Wages, May 2019
43-5031 Public Safety Telecommunicators
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 95,320 |
0.9 % |
$21.31 |
$44,310 |
0.4 % |
Percentile wage estimates for this occupation:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$13.07 |
$16.18 |
$20.15 |
$25.31 |
$31.23 |
| Annual Wage (2) |
$27,190 |
$33,650 |
$41,910 |
$52,650 |
$64,950 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Local Government, excluding schools and hospitals (OES Designation) |
76,030 |
1.37 |
$21.40 |
$44,500 |
| Other Ambulatory Health Care Services |
5,980 |
1.93 |
$19.12 |
$39,780 |
| State Government, excluding schools and hospitals (OES Designation) |
5,640 |
0.26 |
$23.50 |
$48,880 |
| Colleges, Universities, and Professional Schools |
2,330 |
0.08 |
$20.54 |
$42,720 |
| General Medical and Surgical Hospitals |
1,930 |
0.03 |
$19.13 |
$39,800 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Other Ambulatory Health Care Services |
5,980 |
1.93 |
$19.12 |
$39,780 |
| Local Government, excluding schools and hospitals (OES Designation) |
76,030 |
1.37 |
$21.40 |
$44,500 |
| State Government, excluding schools and hospitals (OES Designation) |
5,640 |
0.26 |
$23.50 |
$48,880 |
| Colleges, Universities, and Professional Schools |
2,330 |
0.08 |
$20.54 |
$42,720 |
| Business Support Services |
630 |
0.07 |
$22.66 |
$47,140 |
Top paying industries for this occupation:
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Texas |
7,430 |
0.60 |
0.92 |
$19.06 |
$39,640 |
| California |
6,850 |
0.39 |
0.61 |
$31.96 |
$66,480 |
| New York |
5,480 |
0.58 |
0.89 |
$23.41 |
$48,700 |
| Florida |
4,980 |
0.57 |
0.87 |
$20.69 |
$43,040 |
| Ohio |
4,530 |
0.83 |
1.28 |
$22.03 |
$45,820 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Alabama |
2,550 |
1.29 |
1.99 |
$15.74 |
$32,740 |
| Mississippi |
1,430 |
1.27 |
1.95 |
$13.35 |
$27,760 |
| New Mexico |
920 |
1.12 |
1.72 |
$17.84 |
$37,100 |
| Nebraska |
1,040 |
1.05 |
1.63 |
$18.13 |
$37,710 |
| Wyoming |
280 |
1.03 |
1.58 |
$20.43 |
$42,500 |
Top paying States for this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
6,850 |
0.39 |
0.61 |
$31.96 |
$66,480 |
| Alaska |
310 |
0.98 |
1.51 |
$28.36 |
$58,980 |
| Washington |
1,630 |
0.49 |
0.76 |
$27.92 |
$58,070 |
| Minnesota |
1,550 |
0.54 |
0.83 |
$27.76 |
$57,740 |
| Oregon |
970 |
0.51 |
0.78 |
$27.63 |
$57,470 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New York-Newark-Jersey City, NY-NJ-PA |
6,060 |
0.63 |
0.97 |
$23.52 |
$48,930 |
| Chicago-Naperville-Elgin, IL-IN-WI |
2,470 |
0.53 |
0.81 |
$26.62 |
$55,360 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
1,780 |
0.62 |
0.95 |
$22.98 |
$47,810 |
| Dallas-Fort Worth-Arlington, TX |
1,780 |
0.49 |
0.75 |
$20.73 |
$43,120 |
| Boston-Cambridge-Nashua, MA-NH |
1,640 |
0.59 |
0.90 |
$25.07 |
$52,150 |
| Phoenix-Mesa-Scottsdale, AZ |
1,520 |
0.72 |
1.11 |
$21.08 |
$43,850 |
| Atlanta-Sandy Springs-Roswell, GA |
1,520 |
0.55 |
0.85 |
$17.85 |
$37,130 |
| Los Angeles-Long Beach-Anaheim, CA |
1,490 |
0.24 |
0.37 |
$31.83 |
$66,200 |
| Houston-The Woodlands-Sugar Land, TX |
1,470 |
0.48 |
0.74 |
$20.71 |
$43,070 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
1,440 |
0.54 |
0.84 |
$26.44 |
$54,990 |
|
United States Department of Labor
