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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2021

43-5031 Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

National estimates for Public Safety Telecommunicators
Industry profile for Public Safety Telecommunicators
Geographic profile for Public Safety Telecommunicators

National estimates for Public Safety Telecommunicators:

Employment estimate and mean wage estimates for Public Safety Telecommunicators:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
97,050 1.2 % $ 22.61 $ 47,030 0.4 %

Percentile wage estimates for Public Safety Telecommunicators:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $ 14.10 $ 17.74 $ 22.44 $ 28.54 $ 30.74
Annual Wage (2) $ 29,340 $ 36,890 $ 46,670 $ 59,360 $ 63,940

Industry profile for Public Safety Telecommunicators:

Industries with the highest published employment and wages for Public Safety Telecommunicators are provided. For a list of all industries with employment in Public Safety Telecommunicators, see the Create Customized Tables function.

Industries with the highest levels of employment in Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Local Government, excluding schools and hospitals (OEWS Designation) 79,350 1.48 $ 22.96 $ 47,750
State Government, excluding schools and hospitals (OEWS Designation) 5,350 0.24 $ 24.94 $ 51,870
Other Ambulatory Health Care Services 4,960 1.59 $ 18.42 $ 38,310
General Medical and Surgical Hospitals 2,630 0.05 $ 19.98 $ 41,560
Colleges, Universities, and Professional Schools 2,180 0.07 $ 20.54 $ 42,720

Industries with the highest concentration of employment in Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Ambulatory Health Care Services 4,960 1.59 $ 18.42 $ 38,310
Local Government, excluding schools and hospitals (OEWS Designation) 79,350 1.48 $ 22.96 $ 47,750
State Government, excluding schools and hospitals (OEWS Designation) 5,350 0.24 $ 24.94 $ 51,870
Business Support Services 580 0.07 $ 19.07 $ 39,660
Junior Colleges 430 0.07 $ 19.21 $ 39,960

Top paying industries for Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
State Government, excluding schools and hospitals (OEWS Designation) 5,350 0.24 $ 24.94 $ 51,870
Other Support Services 160 0.06 $ 24.34 $ 50,640
Local Government, excluding schools and hospitals (OEWS Designation) 79,350 1.48 $ 22.96 $ 47,750
Outpatient Care Centers (8) (8) $ 21.82 $ 45,380
Management of Companies and Enterprises 60 (7) $ 21.31 $ 44,320

Geographic profile for Public Safety Telecommunicators:

States and areas with the highest published employment, location quotients, and wages for Public Safety Telecommunicators are provided. For a list of all areas with employment in Public Safety Telecommunicators, see the Create Customized Tables function.



Map of employment of public safety telecommunicators by state, May 2021


States with the highest employment level in Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 8,590 0.70 1.02 $ 19.50 $ 40,570
California 7,780 0.47 0.68 $ 34.05 $ 70,820
New York 5,820 0.67 0.97 $ 26.43 $ 54,970
Florida 5,000 0.58 0.84 $ 21.84 $ 45,430
Ohio 4,760 0.91 1.33 $ 22.90 $ 47,620


Map of location quotient of public safety telecommunicators by state, May 2021


States with the highest concentration of jobs and location quotients in Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Mississippi 1,520 1.38 2.01 $ 14.18 $ 29,480
Alaska 400 1.36 1.97 $ 27.48 $ 57,150
West Virginia 890 1.35 1.96 $ 15.61 $ 32,480
Oklahoma 2,060 1.32 1.92 $ 16.77 $ 34,890
Alabama 2,340 1.21 1.76 $ 17.02 $ 35,410


Map of annual mean wages of public safety telecommunicators by state, May 2021


Top paying states for Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 7,780 0.47 0.68 $ 34.05 $ 70,820
Washington 1,320 0.41 0.60 $ 30.69 $ 63,840
Oregon 880 0.48 0.70 $ 28.49 $ 59,250
Minnesota 1,010 0.37 0.54 $ 28.38 $ 59,040
Connecticut 1,330 0.84 1.22 $ 28.18 $ 58,620



Map of employment of public safety telecommunicators by area, May 2021


Metropolitan areas with the highest employment level in Public Safety Telecommunicators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 6,510 0.75 1.09 $ 26.86 $ 55,880
Dallas-Fort Worth-Arlington, TX 2,130 0.59 0.86 $ 21.21 $ 44,110
Chicago-Naperville-Elgin, IL-IN-WI 2,120 0.50 0.73 $ 29.43 $ 61,220
Los Angeles-Long Beach-Anaheim, CA 1,820 0.32 0.46 $ 34.09 $ 70,910
Boston-Cambridge-Nashua, MA-NH 1,670 0.65 0.94 $ 25.67 $ 53,390
Houston-The Woodlands-Sugar Land, TX 1,620 0.56 0.81 $ 20.62 $ 42,890
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 1,610 0.61 0.88 $ 24.07 $ 50,070
Washington-Arlington-Alexandria, DC-VA-MD-WV 1,480 0.50 0.73 $ 25.48 $ 53,010
Miami-Fort Lauderdale-West Palm Beach, FL 1,340 0.55 0.80 $ 27.86 $ 57,950
Atlanta-Sandy Springs-Roswell, GA 1,330 0.52 0.75 $ 19.51 $ 40,580


Map of location quotient of public safety telecommunicators by area, May 2021


Metropolitan areas with the highest concentration of jobs and location quotients in Public Safety Telecommunicators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Ocean City, NJ 100 2.46 3.58 $ 21.73 $ 45,200
Danville, IL 60 2.25 3.27 $ 19.37 $ 40,290
Hattiesburg, MS 130 2.20 3.20 $ 14.39 $ 29,940
Gadsden, AL 70 2.08 3.01 $ 15.82 $ 32,900
Florence-Muscle Shoals, AL 100 2.01 2.92 $ 16.98 $ 35,310
Kingston, NY 100 1.93 2.80 $ 22.62 $ 47,050
Atlantic City-Hammonton, NJ 220 1.93 2.80 $ 23.02 $ 47,880
Daphne-Fairhope-Foley, AL 140 1.91 2.78 $ 17.97 $ 37,380
Wheeling, WV-OH 110 1.88 2.74 $ 17.59 $ 36,580
Carbondale-Marion, IL 90 1.70 2.47 $ 22.37 $ 46,520