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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2021

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes “Switchboard Operators, Including Answering Service” (43-2011).


National estimates for Receptionists and Information Clerks
Industry profile for Receptionists and Information Clerks
Geographic profile for Receptionists and Information Clerks

National estimates for Receptionists and Information Clerks:

Employment estimate and mean wage estimates for Receptionists and Information Clerks:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
983,150 0.6 % $ 15.82 $ 32,910 0.2 %

Percentile wage estimates for Receptionists and Information Clerks:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 11.08 $ 13.66 $ 14.40 $ 17.78 $ 22.00
Annual Wage (2) $ 23,050 $ 28,420 $ 29,950 $ 36,980 $ 45,760


Industry profile for Receptionists and Information Clerks:

Industries with the highest published employment and wages for Receptionists and Information Clerks are provided. For a list of all industries with employment in Receptionists and Information Clerks, see the Create Customized Tables function.

Industries with the highest levels of employment in Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Offices of Physicians 183,090 6.79 $ 16.19 $ 33,670
Offices of Dentists 88,740 9.14 $ 18.59 $ 38,660
Personal Care Services 68,360 10.50 $ 13.38 $ 27,820
Offices of Other Health Practitioners 63,490 6.53 $ 15.21 $ 31,650
Other Professional, Scientific, and Technical Services 62,170 8.15 $ 15.34 $ 31,920

Industries with the highest concentration of employment in Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Personal Care Services 68,360 10.50 $ 13.38 $ 27,820
Offices of Dentists 88,740 9.14 $ 18.59 $ 38,660
Other Professional, Scientific, and Technical Services 62,170 8.15 $ 15.34 $ 31,920
Offices of Physicians 183,090 6.79 $ 16.19 $ 33,670
Offices of Other Health Practitioners 63,490 6.53 $ 15.21 $ 31,650

Top paying industries for Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 340 0.05 $ 29.30 $ 60,940
Electric Power Generation, Transmission and Distribution 320 0.08 $ 22.40 $ 46,590
Oil and Gas Extraction 180 0.17 $ 21.21 $ 44,120
Motor Vehicle Manufacturing 50 0.02 $ 20.68 $ 43,020
Iron and Steel Mills and Ferroalloy Manufacturing 40 0.05 $ 20.43 $ 42,490


Geographic profile for Receptionists and Information Clerks:

States and areas with the highest published employment, location quotients, and wages for Receptionists and Information Clerks are provided. For a list of all areas with employment in Receptionists and Information Clerks, see the Create Customized Tables function.



Map of employment of receptionists and information clerks by state, May 2021


States with the highest employment level in Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 82,220 6.73 0.96 $ 14.55 $ 30,270
California 79,660 4.82 0.69 $ 18.10 $ 37,640
Florida 72,920 8.47 1.21 $ 14.84 $ 30,880
New York 63,980 7.38 1.06 $ 18.22 $ 37,890
New Jersey 52,670 13.68 1.96 $ 17.37 $ 36,120


Map of location quotient of receptionists and information clerks by state, May 2021


States with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New Jersey 52,670 13.68 1.96 $ 17.37 $ 36,120
South Dakota 5,760 13.67 1.96 $ 14.64 $ 30,460
Arkansas 12,630 10.60 1.52 $ 13.98 $ 29,070
Rhode Island 4,550 9.94 1.42 $ 17.75 $ 36,910
Wisconsin 26,110 9.48 1.36 $ 16.00 $ 33,280


Map of annual mean wages of receptionists and information clerks by state, May 2021


Top paying states for Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 3,000 4.53 0.65 $ 20.64 $ 42,930
Washington 21,970 6.85 0.98 $ 18.41 $ 38,300
New York 63,980 7.38 1.06 $ 18.22 $ 37,890
California 79,660 4.82 0.69 $ 18.10 $ 37,640
Hawaii 3,540 6.45 0.92 $ 17.97 $ 37,380



Map of employment of receptionists and information clerks by area, May 2021


Metropolitan areas with the highest employment level in Receptionists and Information Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 82,860 9.55 1.37 $ 18.44 $ 38,350
Chicago-Naperville-Elgin, IL-IN-WI 30,670 7.24 1.04 $ 16.53 $ 34,390
Los Angeles-Long Beach-Anaheim, CA 30,390 5.31 0.76 $ 17.40 $ 36,200
Miami-Fort Lauderdale-West Palm Beach, FL 24,330 9.92 1.42 $ 15.22 $ 31,650
Dallas-Fort Worth-Arlington, TX 23,810 6.63 0.95 $ 15.38 $ 32,000
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 20,430 7.70 1.10 $ 16.39 $ 34,100
Washington-Arlington-Alexandria, DC-VA-MD-WV 20,130 6.86 0.98 $ 18.01 $ 37,460
Atlanta-Sandy Springs-Roswell, GA 19,910 7.69 1.10 $ 15.63 $ 32,510
Houston-The Woodlands-Sugar Land, TX 19,520 6.74 0.97 $ 14.92 $ 31,030
Phoenix-Mesa-Scottsdale, AZ 16,880 7.97 1.14 $ 16.15 $ 33,600


Map of location quotient of receptionists and information clerks by area, May 2021


Metropolitan areas with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hot Springs, AR 620 17.19 2.46 $ 13.76 $ 28,620
Rapid City, SD 1,090 16.41 2.35 $ 14.88 $ 30,950
Gadsden, AL 480 15.07 2.16 $ 11.38 $ 23,670
Sioux Falls, SD 2,300 14.77 2.12 $ 14.87 $ 30,920
Rochester, MN 1,690 14.56 2.09 $ 18.23 $ 37,920
Jonesboro, AR 780 13.80 1.98 $ 13.50 $ 28,080
Atlantic City-Hammonton, NJ 1,590 13.70 1.96 $ 16.13 $ 33,550
Wilmington, NC 1,700 13.20 1.89 $ 14.51 $ 30,180
Asheville, NC 2,460 13.16 1.89 $ 14.83 $ 30,850
La Crosse-Onalaska, WI-MN 910 12.67 1.82 $ 16.66 $ 34,640