Figure 4. Number of contact attempts to obtain final disposition
Number of contact attempts Cumulative percent of cases attaining final disposition
2009 study (n=21,733) 2015 study (n=18,301)

1

25.0 10.3

2

44.2 25.0

3

58.1 38.9

4

68.2 50.8

5

75.9 60.7

6

81.8 69.0

7

86.1 75.6

8

89.5 80.5

9

91.9 84.8

10

93.8 88.1

11

95.3 90.7

12

96.4 92.8

13

97.2 94.4

14

97.7 95.7

15

98.3 96.6

16

98.7 97.4

17

99.0 97.9

18

99.2 98.3

19

99.4 98.7

20+

100.0 100.0

Source: U.S. Bureau of Labor Statistics.