K. Frederickson-Mele, Michael D. Levi, and Frederick G. Conrad (1997) "Evaluating Web Site Structure: A Set of Techniques," Conference Proceedings of the Usability Professionals' Association.

This paper presents a case study of a usability evaluation conducted on an intranet prototype. Three related usability tests were conducted to focus specifically on the site's organization: a Card Sort exercise, an Icon Mix-and-Match exercise, and a Category Membership Expectations test. The paper discusses: How the authors designed, conducted, and evaluated the tests. What actions were subsequently taken by the development team. The authors' reflections on using these methods, and what they will do differently next time


Last Modified Date: July 19, 2008