The information on this page relates to the 2010 SOC, please see the SOC Homepage for information on the previous version of the SOC.


43-2011 Switchboard Operators, Including Answering Service

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Illustrative examples: Telephone Switchboard Operator, Telephone Answering Service Operator, Private Branch Exchange Operator

Broad Occupation: 43-2010 Switchboard Operators, Including Answering Service
Minor Group: 43-2000 Communications Equipment Operators
Major Group: 43-0000 Office and Administrative Support Occupations

List of SOC Major Groups
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Last Modified Date: March 11, 2010