Having trouble accessing the "One-Screen" Data Search tool?


  SUPPORTED BROWSER (Version)
Internet Explorer IE (8/10) Internet ExplorerIE (7/9) Mac Safari Safari (5.1.2) Windows Chrome Google
Chrome (27+)
FireFox Firefox (16) Mac Safari Safari (6.0.4) FireFox Firefox (15.01) Windows Chrome Google
Chrome (27+)
Operating System Windows Windows Windows Windows Windows Mac OS X (10.7.5) Mac OS X (10.5.8) Mac OS X (10.7.5)
Version of Java v7 Update 25 v6 Update 24 v6 Update 35 v6 Update 24 v7 Update 25 v6 Update 45 v6 Update 45 v6 Update 35

 

How to handle Java 7 Update 25 Pop-up Security Warning for the "One-Screen Data Search" tool with IE 8, 10 and Firefox on Windows?

  1. Disable your pop-up blocker if prompted.
  2. Check the box labeled “I accept the risk and want to run this app.”
  3. Check the box labeled “Do not show this again for this app.”
  4. Click on the “Run” button to start the One Screen Data Search application.

(See Illustration below)

Security Warning Pop-up

How to change Java (Sun) settings for the "One-Screen Data Search" tool with IE 7+ on Windows?

  1. From your Internet Explorer 7.0 or better browser menu, select Tools > Internet Options > Advanced Tab.
  2. Scroll down the window until you see the Java (Sun) setting - (e.g., JRE 1.6.0_13 for <applet>...).
    If the check box is not selected, select it. The version listed must be 1.5.x or higher.
  3. If you have boxes checked for Microsoft VM, de-select all settings under this item.
  4. Close all instances of your IE browser.
  5. Restart your browser, and click on the "One-Screen Data Search" icon One Screen Data Search Tool for the database of your choice.

(See Illustration below)

Java (JRE) Settings

 

How to disable the Block Pop-Up Windows settings to access the "One-Screen Data Search" tool with Safari 4+ on a Mac?

  1. From your Safari 4 or better browser menu, select Safari.
  2. Uncheck "Block Pop-Up Windows."
  3. Click on the "One-Screen Data Search" icon One Screen Data Search Tool for the database name you desire.
  4. Follow the on-screen instructions to retrieve your data.

(See Illustration below)

Block Pop-Up Window setting

 

Last Modified Date: July 18, 2013