Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011

(Number of reports)
Selected business functions by business process (1) Total Main Secondary

IV
2010
III
2011(r)
IV
2011(p)
IV
2010
III
2011(r)
IV
2011(p)
IV
2010
III
2011(r)
IV
2011(p)

Total (2)

 1,897 1,872 1,573 864 836 703 1,033 1,036 870

Producing goods/providing services

Construction activities

 330 198 214 310 188 205 20 10 9

Producing goods

 168 156 152 145 129 126 23 27 26

Providing services

89 95 82 52 40 20 37 55 62

Accounting services

26 31 26 4 2 3 22 29 23

Contracted services

98 148 112 64 121 87 34 27 25

Engineering services

30 31 38 8 12 9 22 19 29

Entertainment services

33 89 68 27 87 66 6 2 2

Facility maintenance services

41 40 46 13 11 11 28 29 35

Financial management

12 17 14 5 3 1 7 14 13

Financial services

20 22 14 12 16 11 8 6 3

Food and cafeteria services

44 35 26 26 19 14 18 16 12

Gaming services

15 3 1 14 1 1 1 2 -

Health care services

27 33 17 24 31 15 3 2 2

Housekeeping services

 14 10 8 1 1 1 13 9 7

Lodging services

9 5 8 6 4 7 3 1 1

Maintaining and repairing products

 23 23 13 4 6 2 19 17 11

Security services

10 8 9 4 3 2 6 5 7

Assembling products

43 35 42 6 14 13 37 21 29

Fabricating

34 18 30 24 12 16 10 6 14

Quality assurance/quality control

45 39 15 1 1 - 44 38 15

Supervision--first line or direct

 68 69 53 - - - 68 69 53

Procurement, logistics, distribution

Buying

 9 7 9 - - - 9 7 9

Distribution

 33 46 28 4 7 5 29 39 23

Packing

 19 28 21 2 5 - 17 23 21

Receiving

 19 18 16 1 - - 18 18 16

Shipping

 34 38 22 5 1 2 29 37 20

Transporting

 27 41 17 10 13 7 17 28 10

Warehousing

 43 34 28 11 9 5 32 25 23

General management and firm infrastructure

Administrative and clerical support

 120 126 76 18 11 12 102 115 64

General management

 81 103 74 1 1 2 80 102 72

Human resource management

Human resources, including recruiting

 57 45 36 4 2 3 53 43 33

Payroll and compensation

 19 21 19 1 6 8 18 15 11

Training

 6 8 11 1 2 1 5 6 10

Marketing, sales, customer accounts

Advertising

 6 5 4 1 2 1 5 3 3

Billing

 7 6 4 - - - 7 6 4

Marketing

 11 15 19 1 1 2 10 14 17

Order processing

25 30 11 1 3 - 24 27 11

Selling

 41 37 39 23 23 17 18 14 22

Telemarketing

 7 6 1 3 5 - 4 1 1

Customer and after-sales service

Call center activities

 10 11 8 4 5 5 6 6 3

Customer service

 52 51 52 3 11 5 49 40 47

Installing products

 13 4 17 - - 2 13 4 15

Technical support

 16 15 21 - 1 1 16 14 20

Technology and process development

Computer systems development

 3 4 2 1 2 1 2 2 1

Computer systems maintenance

 9 6 3 1 - 1 8 6 2

Data processing

 8 10 6 2 - - 6 10 6

Internet web services

 2 5 2 - 1 - 2 4 2

Software development and testing

8 4 5 2 2 1 6 2 4

Software and IT services

 13 16 9 1 2 - 12 14 9

Other business functions

 20 27 25 13 20 12 7 7 13

Other

Events with nonstandard functions reported

38 28 33 20 19 19 18 9 14

Refusal (3)

 2 1 - 2 1 - - - -

Does not know (4)

 6 7 5 6 7 5 - - -

Footnotes:
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Excludes events in which the employer refused to participate in any part of the employer interview.
(4) Excludes events in which contact with the employer was not possible.
(r) = revised.
(p) = preliminary.

NOTE: Dash represents zero.

 

Last Modified Date: March 7, 2012