Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2012 and 2013

(Number of reports)

Selected business functions by business process (1) Total Main Secondary

I
2012(r)

IV
2012(r)

I
2013(p)

I
2012(r)

IV
2012(r)

I
2013(p)

I
2012(r)

IV
2012(r)

I
2013(p)

Total (2)

1,778 2,541 1,205 732 908 496 1,046 1,633 709

Producing goods/providing services

Construction activities

185 274 106 173 250 100 12 24 6

Producing goods

136 179 95 114 144 84 22 35 11

Providing services

87 93 46 24 23 19 63 70 27

Accounting services

20 28 16 5 3 - 15 25 16

Contracted services

106 179 73 83 121 56 23 58 17

Engineering services

29 54 22 6 7 5 23 47 17

Entertainment services

73 100 52 69 93 47 4 7 5

Facility maintenance services

45 73 34 5 13 4 40 60 30

Financial management

12 15 4 2 - - 10 15 4

Financial services

17 14 4 10 8 2 7 6 2

Food and cafeteria services

37 44 22 24 20 11 13 24 11

Gaming services

2 5 3 2 3 2 - 2 1

Health care services

24 27 19 20 22 17 4 5 2

Housekeeping services

13 22 11 1 2 6 12 20 5

Lodging services

11 17 7 6 6 3 5 11 4

Maintaining and repairing products

11 52 14 3 5 1 8 47 13

Security services

10 10 13 1 5 4 9 5 9

Assembling products

30 52 34 7 12 14 23 40 20

Fabricating

34 43 27 12 12 17 22 31 10

Quality assurance/quality control

47 96 39 1 - - 46 96 39

Supervision--first line or direct

81 88 52 - 1 - 81 87 52

Procurement, logistics, distribution

Buying

4 15 6 - - - 4 15 6

Distribution

43 40 18 9 5 5 34 35 13

Packing

25 34 13 1 2 - 24 32 13

Receiving

23 23 15 - - - 23 23 15

Shipping

37 44 23 4 2 2 33 42 21

Transporting

21 50 18 5 16 7 16 34 11

Warehousing

42 68 34 10 6 6 32 62 28

General management and firm infrastructure

Administrative and clerical support

94 106 68 14 15 15 80 91 53

General management

100 100 68 4 - 2 96 100 66

Human resource management

Human resources, including recruiting

40 96 37 1 2 2 39 94 35

Payroll and compensation

20 22 12 3 3 1 17 19 11

Training

8 17 4 3 3 - 5 14 4

Marketing, sales, customer accounts

Advertising

7 6 5 2 1 1 5 5 4

Billing

4 9 5 - - - 4 9 5

Marketing

15 28 14 2 2 2 13 26 12

Order processing

20 39 8 1 2 - 19 37 8

Selling

68 85 39 43 39 25 25 46 14

Telemarketing

5 13 4 4 5 3 1 8 1

Customer and after-sales service

Call center activities

17 14 13 11 7 10 6 7 3

Customer service

88 104 51 14 8 7 74 96 44

Installing products

6 37 5 2 1 1 4 36 4

Technical support

11 29 13 - - - 11 29 13

Technology and process development

Computer systems development

6 7 - 1 2 - 5 5 -

Computer systems maintenance

4 6 1 1 - 1 3 6 -

Data processing

5 4 4 1 - 1 4 4 3

Internet web services

2 6 - 1 - - 1 6 -

Software development and testing

6 8 1 4 3 - 2 5 1

Software and IT services

24 23 13 8 6 3 16 17 10

Other business functions

23 43 20 15 28 10 8 15 10

Other

Events with nonstandard functions reported

43 96 27 29 57 11 14 39 16

Refusal (3)

1 1 - 1 1 - - - -

Does not know (4)

6 6 2 6 6 2 - - -

(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Excludes events in which the employer refused to participate in any part of the employer interview.
(4) Excludes events in which contact with the employer was not possible.
(p) = preliminary.
(r) = revised.

NOTE: Dash represents zero.