Occupational Employment and Wages, May 2015

39-6012 Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
31,430 3.2 % $14.84 $30,870 1.0 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.53 $11.08 $13.96 $17.93 $22.11
Annual Wage (2) $19,830 $23,050 $29,030 $37,290 $46,000


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Traveler Accommodation 12,110 0.64 $14.83 $30,860
Lessors of Real Estate 4,250 0.73 $17.13 $35,620
Other Personal Services 3,030 1.01 $13.88 $28,870
Activities Related to Real Estate 2,810 0.44 $15.84 $32,950
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 1,680 0.19 $12.29 $25,570

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Personal Services 3,030 1.01 $13.88 $28,870
Lessors of Real Estate 4,250 0.73 $17.13 $35,620
Traveler Accommodation 12,110 0.64 $14.83 $30,860
Activities Related to Real Estate 2,810 0.44 $15.84 $32,950
Business, Professional, Labor, Political, and Similar Organizations 1,320 0.31 $15.20 $31,610

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Scheduled Air Transportation 180 0.04 $22.38 $46,560
Specialty (except Psychiatric and Substance Abuse) Hospitals 40 0.02 $17.55 $36,510
Offices of Real Estate Agents and Brokers 250 0.09 $17.14 $35,640
Lessors of Real Estate 4,250 0.73 $17.13 $35,620
Offices of Physicians 40 (7) $16.51 $34,340


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.




States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 4,980 0.55 2.43 $20.11 $41,820
Florida 4,500 0.57 2.49 $12.72 $26,450
California 3,200 0.21 0.90 $15.63 $32,510
Texas 2,580 0.22 0.98 $11.51 $23,940
Virginia 2,030 0.55 2.42 $15.44 $32,120



States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 820 1.22 5.34 $15.92 $33,110
Hawaii 620 0.99 4.35 $17.79 $36,990
Nevada 1,050 0.85 3.72 $15.66 $32,570
Florida 4,500 0.57 2.49 $12.72 $26,450
Virginia 2,030 0.55 2.42 $15.44 $32,120



Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 4,980 0.55 2.43 $20.11 $41,820
Hawaii 620 0.99 4.35 $17.79 $36,990
Massachusetts 650 0.19 0.84 $16.10 $33,480
District of Columbia 820 1.22 5.34 $15.92 $33,110
Nevada 1,050 0.85 3.72 $15.66 $32,570




Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 4,840 0.75 3.28 $20.07 $41,750
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 2,230 0.92 4.05 $15.94 $33,150
Orlando-Kissimmee-Sanford, FL 2,020 1.80 7.90 $11.94 $24,830
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 980 0.24 1.05 $15.64 $32,530
Las Vegas-Henderson-Paradise, NV 910 1.01 4.43 $16.14 $33,560
Chicago-Naperville-Arlington Heights, IL Metropolitan Division 880 0.25 1.08 $14.90 $31,000
Miami-Miami Beach-Kendall, FL Metropolitan Division 760 0.69 3.04 $14.17 $29,470
Dallas-Plano-Irving, TX Metropolitan Division 730 0.31 1.37 $11.89 $24,740
Phoenix-Mesa-Scottsdale, AZ 670 0.36 1.57 $12.93 $26,890
Houston-The Woodlands-Sugar Land, TX 670 0.23 1.00 $11.51 $23,940



Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kahului-Wailuku-Lahaina, HI 200 2.84 12.45 $20.08 $41,760
Orlando-Kissimmee-Sanford, FL 2,020 1.80 7.90 $11.94 $24,830
Naples-Immokalee-Marco Island, FL 140 1.05 4.61 $14.69 $30,550
Las Vegas-Henderson-Paradise, NV 910 1.01 4.43 $16.14 $33,560
Flagstaff, AZ 60 0.96 4.21 $11.75 $24,430
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 2,230 0.92 4.05 $15.94 $33,150
Barnstable Town, MA 80 0.80 3.53 $12.45 $25,900
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 4,840 0.75 3.28 $20.07 $41,750
Bend-Redmond, OR 50 0.74 3.26 $14.98 $31,150
Urban Honolulu, HI 310 0.69 3.01 $15.42 $32,080



Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-Redwood City-South San Francisco, CA Metropolitan Division 330 0.33 1.44 $22.02 $45,810
Kahului-Wailuku-Lahaina, HI 200 2.84 12.45 $20.08 $41,760
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 4,840 0.75 3.28 $20.07 $41,750
Springfield, MA-CT 60 0.20 0.89 $17.02 $35,410
Napa, CA 50 0.64 2.82 $17.00 $35,360
Boston-Cambridge-Newton, MA NECTA Division 460 0.26 1.13 $16.81 $34,960
Sacramento--Roseville--Arden-Arcade, CA 50 0.06 0.25 $16.72 $34,770
Santa Maria-Santa Barbara, CA 50 0.29 1.27 $16.62 $34,580
Newark, NJ-PA Metropolitan Division 170 0.15 0.65 $16.14 $33,560
Las Vegas-Henderson-Paradise, NV 910 1.01 4.43 $16.14 $33,560

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 200 1.76 7.72 $15.71 $32,670
Hawaii / Maui / Kauai nonmetropolitan area 100 1.06 4.65 $20.46 $42,560
Capital/Northern New York nonmetropolitan area 80 0.53 2.33 $11.41 $23,740
Wasatch Back nonmetropolitan area 50 1.60 7.02 $14.20 $29,540
Southwest Missouri nonmetropolitan area 40 0.62 2.70 $10.97 $22,810

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 200 1.76 7.72 $15.71 $32,670
Wasatch Back nonmetropolitan area 50 1.60 7.02 $14.20 $29,540
Hawaii / Maui / Kauai nonmetropolitan area 100 1.06 4.65 $20.46 $42,560
Southwest Missouri nonmetropolitan area 40 0.62 2.70 $10.97 $22,810
Southwest Wyoming nonmetropolitan area 30 0.56 2.46 $15.85 $32,970

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Maui / Kauai nonmetropolitan area 100 1.06 4.65 $20.46 $42,560
Southwest Wyoming nonmetropolitan area 30 0.56 2.46 $15.85 $32,970
Northwest Colorado nonmetropolitan area 200 1.76 7.72 $15.71 $32,670
East Tennessee nonmetropolitan area 30 0.27 1.19 $15.06 $31,330
Wasatch Back nonmetropolitan area 50 1.60 7.02 $14.20 $29,540


About May 2015 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2015 National Occupational Employment and Wage Estimates

May 2015 State Occupational Employment and Wage Estimates

May 2015 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2015 National Industry-Specific Occupational Employment and Wage Estimates

May 2015 Occupation Profiles

Technical Notes

 

Last Modified Date: March 30, 2016