Occupational Employment and Wages, May 2014

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
7,580 5.5 % $17.42 $36,240 1.1 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.39 $13.90 $17.05 $20.67 $23.68
Annual Wage (2) $23,690 $28,920 $35,460 $42,990 $49,250


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 1,550 0.13 $18.74 $38,980
Agencies, Brokerages, and Other Insurance Related Activities 670 0.07 $17.57 $36,540
Employment Services 550 0.02 $17.16 $35,700
Depository Credit Intermediation 420 0.02 $16.99 $35,350
Activities Related to Credit Intermediation 370 0.13 $15.65 $32,560

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Investment Pools and Funds 30 0.41 $21.86 $45,460
Insurance Carriers 1,550 0.13 $18.74 $38,980
Activities Related to Credit Intermediation 370 0.13 $15.65 $32,560
Automotive Equipment Rental and Leasing 170 0.09 $17.57 $36,550
Agencies, Brokerages, and Other Insurance Related Activities 670 0.07 $17.57 $36,540

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Elementary and Secondary Schools 30 (7) $23.11 $48,060
Other Investment Pools and Funds 30 0.41 $21.86 $45,460
Securities and Commodity Contracts Intermediation and Brokerage 130 0.03 $21.51 $44,750
State Government (OES Designation) 50 (7) $19.84 $41,270
Specialized Freight Trucking 80 0.02 $19.78 $41,130


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.




States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,090 0.07 1.29 $18.74 $38,980
Pennsylvania 660 0.12 2.08 $16.49 $34,290
Texas 660 0.06 1.04 $16.39 $34,090
Ohio 570 0.11 1.95 $17.57 $36,550
Maryland 430 0.17 2.97 $17.17 $35,720



States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 240 0.58 10.35 $13.66 $28,410
Maryland 430 0.17 2.97 $17.17 $35,720
Pennsylvania 660 0.12 2.08 $16.49 $34,290
Ohio 570 0.11 1.95 $17.57 $36,550
Oklahoma 160 0.10 1.75 $15.55 $32,330



Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Washington 40 0.01 0.25 $25.37 $52,760
Massachusetts 190 0.06 0.99 $22.51 $46,830
Connecticut 90 0.06 1.01 $19.96 $41,510
New York 230 0.03 0.46 $19.94 $41,470
Arizona 200 0.08 1.43 $19.73 $41,040




Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Plano-Irving, TX Metropolitan Division 220 0.10 1.75 $17.78 $36,970
Cincinnati-Middletown, OH-KY-IN 210 0.21 3.75 $19.67 $40,920
Phoenix-Mesa-Glendale, AZ 200 0.11 1.92 $19.84 $41,270
Baltimore-Towson, MD 190 0.15 2.59 $15.50 $32,230
Sioux Falls, SD 180 1.27 22.56 $13.60 $28,300
Newark-Union, NJ-PA Metropolitan Division 140 0.15 2.63 $18.89 $39,290
Chicago-Joliet-Naperville, IL Metropolitan Division 120 0.03 0.59 $18.07 $37,580
Houston-Sugar Land-Baytown, TX 120 0.04 0.73 $16.58 $34,480
New York-White Plains-Wayne, NY-NJ Metropolitan Division 110 0.02 0.37 $20.89 $43,450
Harrisburg-Carlisle, PA 110 0.35 6.17 $17.38 $36,140



Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sioux Falls, SD 180 1.27 22.56 $13.60 $28,300
Springfield, IL 40 0.38 6.73 $18.25 $37,960
Harrisburg-Carlisle, PA 110 0.35 6.17 $17.38 $36,140
Worcester, MA-CT 80 0.33 5.91 $23.02 $47,890
Cincinnati-Middletown, OH-KY-IN 210 0.21 3.75 $19.67 $40,920
Scranton--Wilkes-Barre, PA 50 0.19 3.40 $11.92 $24,800
Newark-Union, NJ-PA Metropolitan Division 140 0.15 2.63 $18.89 $39,290
Baltimore-Towson, MD 190 0.15 2.59 $15.50 $32,230
Phoenix-Mesa-Glendale, AZ 200 0.11 1.92 $19.84 $41,270
Nashville-Davidson--Murfreesboro--Franklin, TN 90 0.11 1.94 $17.87 $37,170



Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 90 0.04 0.69 $23.34 $48,540
Worcester, MA-CT 80 0.33 5.91 $23.02 $47,890
Boston-Cambridge-Quincy, MA NECTA Division (8) (8) (8) $22.41 $46,620
Hartford-West Hartford-East Hartford, CT 40 0.08 1.42 $22.19 $46,150
New York-White Plains-Wayne, NY-NJ Metropolitan Division 110 0.02 0.37 $20.89 $43,450
Los Angeles-Long Beach-Glendale, CA Metropolitan Division (8) (8) (8) $20.66 $42,970
Bethesda-Rockville-Frederick, MD Metropolitan Division 40 0.07 1.17 $20.62 $42,900
Nassau-Suffolk, NY Metropolitan Division 50 0.04 0.65 $20.31 $42,250
Atlanta-Sandy Springs-Marietta, GA 50 0.02 0.40 $20.16 $41,930
Denver-Aurora-Broomfield, CO 60 0.05 0.83 $20.01 $41,610

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
North Central Tennessee nonmetropolitan area 50 0.42 7.52 $11.21 $23,330
Eastern South Dakota nonmetropolitan area 40 0.35 6.21 $14.38 $29,920

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
North Central Tennessee nonmetropolitan area 50 0.42 7.52 $11.21 $23,330
Eastern South Dakota nonmetropolitan area 40 0.35 6.21 $14.38 $29,920

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Eastern South Dakota nonmetropolitan area 40 0.35 6.21 $14.38 $29,920
Northwestern Oklahoma nonmetropolitan area (8) (8) (8) $12.93 $26,890
North Central Tennessee nonmetropolitan area 50 0.42 7.52 $11.21 $23,330


About May 2014 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2014 National Occupational Employment and Wage Estimates

May 2014 State Occupational Employment and Wage Estimates

May 2014 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2014 National Industry-Specific Occupational Employment and Wage Estimates

May 2014 Occupation Profiles

Technical Notes

 

Last Modified Date: March 25, 2015