Occupational Employment and Wages, May 2010

43-4151 Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
211,370 1.3 % $14.58 $30,320 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.77 $10.72 $13.80 $17.64 $21.89
Annual Wage (2) $18,240 $22,290 $28,710 $36,680 $45,520


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 27,190 11.13 $12.82 $26,660
Wholesale Electronic Markets and Agents and Brokers 11,440 1.44 $15.19 $31,590
Professional and Commercial Equipment and Supplies Merchant Wholesalers 8,170 1.35 $15.66 $32,580
Machinery, Equipment, and Supplies Merchant Wholesalers 7,960 1.32 $16.31 $33,930
Grocery and Related Product Merchant Wholesalers 6,510 0.91 $14.87 $30,920

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 27,190 11.13 $12.82 $26,660
Furniture and Home Furnishing Merchant Wholesalers 2,110 2.26 $14.99 $31,190
Apparel, Piece Goods, and Notions Merchant Wholesalers 3,020 2.20 $14.19 $29,510
Hardware, and Plumbing and Heating Equipment and Supplies Merchant Wholesalers 4,450 2.03 $16.90 $35,160
Electrical and Electronic Goods Merchant Wholesalers 5,590 1.81 $16.50 $34,320

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Resin, Synthetic Rubber, and Artificial Synthetic Fibers and Filaments Manufacturing 190 0.21 $22.48 $46,750
Iron and Steel Mills and Ferroalloy Manufacturing 40 0.05 $21.36 $44,440
Other Transportation Equipment Manufacturing 30 0.09 $21.06 $43,810
Electric Power Generation, Transmission and Distribution 100 0.03 $20.31 $42,250
Support Activities for Air Transportation 270 0.18 $19.40 $40,360


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.

States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 29,910 2.14 1.28 $15.83 $32,920
Florida 20,640 2.91 1.75 $13.34 $27,740
Pennsylvania 12,850 2.34 1.41 $13.59 $28,270
Texas 11,990 1.19 0.71 $13.97 $29,060
New York 8,610 1.03 0.62 $15.96 $33,200




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Nebraska 4,400 4.88 2.93 $12.55 $26,110
Vermont 1,200 4.17 2.51 $12.54 $26,070
Wisconsin 7,680 2.95 1.77 $14.19 $29,510
Florida 20,640 2.91 1.75 $13.34 $27,740
Washington 6,970 2.59 1.56 $16.15 $33,600




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alaska 200 0.65 0.39 $17.59 $36,600
Connecticut 2,310 1.45 0.87 $17.41 $36,200
District of Columbia (8) (8) (8) $17.25 $35,890
Massachusetts 3,980 1.28 0.77 $16.62 $34,570
New Jersey 7,180 1.91 1.15 $16.61 $34,550

Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 10,540 2.76 1.66 $14.80 $30,780
New York-White Plains-Wayne, NY-NJ Metropolitan Division 6,310 1.27 0.76 $16.84 $35,020
Chicago-Naperville-Joliet, IL Metropolitan Division 4,820 1.36 0.82 $15.83 $32,930
Seattle-Bellevue-Everett, WA Metropolitan Division 4,610 3.42 2.06 $17.15 $35,670
Tampa-St. Petersburg-Clearwater, FL 3,990 3.66 2.20 $14.35 $29,860
Philadelphia, PA Metropolitan Division 3,960 2.19 1.32 $14.22 $29,580
Miami-Miami Beach-Kendall, FL Metropolitan Division 3,760 3.92 2.36 $12.07 $25,110
Santa Ana-Anaheim-Irvine, CA Metropolitan Division 3,680 2.68 1.61 $17.06 $35,490
Houston-Sugar Land-Baytown, TX 3,310 1.33 0.80 $15.10 $31,410
Phoenix-Mesa-Scottsdale, AZ 3,260 1.94 1.17 $15.24 $31,700




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Lewiston-Auburn, ME 620 13.25 7.97 $12.40 $25,790
Port St. Lucie, FL 830 7.08 4.26 $12.71 $26,430
Jefferson City, MO 470 6.57 3.95 $10.97 $22,830
Oshkosh-Neenah, WI 450 5.29 3.18 $16.13 $33,540
Madison, WI 1,620 5.01 3.01 $14.35 $29,860
Lincoln, NE 730 4.59 2.76 $11.20 $23,290
Burlington-South Burlington, VT 450 4.15 2.49 $12.83 $26,690
Miami-Miami Beach-Kendall, FL Metropolitan Division 3,760 3.92 2.36 $12.07 $25,110
Cedar Rapids, IA 530 3.88 2.33 $13.49 $28,060
Omaha-Council Bluffs, NE-IA 1,690 3.81 2.29 $13.47 $28,020




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Jose-Sunnyvale-Santa Clara, CA 1,340 1.56 0.94 $21.05 $43,780
San Angelo, TX (8) (8) (8) $20.33 $42,280
Waterbury, CT 70 1.09 0.65 $19.88 $41,360
Lowell-Billerica-Chelmsford, MA-NH NECTA Division 160 1.38 0.83 $19.08 $39,700
Kingsport-Bristol-Bristol, TN-VA 310 2.71 1.63 $18.71 $38,910
Boise City-Nampa, ID 520 2.03 1.22 $18.69 $38,870
Bridgeport-Stamford-Norwalk, CT 650 1.60 0.96 $18.65 $38,780
Trenton-Ewing, NJ (8) (8) (8) $18.58 $38,650
Grand Rapids-Wyoming, MI 460 1.28 0.77 $18.27 $38,000
Anchorage, AK 150 0.93 0.56 $18.12 $37,690

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Central Nebraska nonmetropolitan area 800 7.93 4.77 $10.76 $22,380
West Central Wisconsin nonmetropolitan area 600 3.58 2.15 $12.82 $26,660
East Central Pennsylvania nonmetropolitan area 510 2.18 1.31 $12.46 $25,920
Other Ohio nonmetropolitan area 460 1.77 1.06 $13.10 $27,260
Southern Vermont nonmetropolitan area 460 4.46 2.68 $13.03 $27,100

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Central Nebraska nonmetropolitan area 800 7.93 4.77 $10.76 $22,380
Northern New Hampshire nonmetropolitan area 160 4.64 2.79 $10.75 $22,370
Southern Vermont nonmetropolitan area 460 4.46 2.68 $13.03 $27,100
Northern Vermont nonmetropolitan area 290 4.09 2.46 $11.30 $23,510
West Central Wisconsin nonmetropolitan area 600 3.58 2.15 $12.82 $26,660

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northeastern Nebraska nonmetropolitan area (8) (8) (8) $17.37 $36,130
Hawaii / Maui / Kauai nonmetropolitan area 90 0.60 0.36 $16.68 $34,700
Northwest Massachusetts nonmetropolitan area 30 1.30 0.78 $16.67 $34,670
Other Nevada nonmetropolitan area 40 0.74 0.45 $16.37 $34,060
Southwestern New Hampshire nonmetropolitan area 90 2.26 1.36 $15.71 $32,690


About May 2010 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2010 National Occupational Employment and Wage Estimates

May 2010 State Occupational Employment and Wage Estimates

May 2010 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2010 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download May 2010 Occupational Employment and Wage Estimates in Zipped XLS files

Technical Notes

 

Last Modified Date: May 17, 2011