Occupational Employment and Wages, May 2011

43-4151 Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
215,390 1.3 % $14.76 $30,690 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.81 $10.71 $13.91 $17.86 $22.30
Annual Wage (2) $18,320 $22,280 $28,940 $37,150 $46,380


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 29,800 11.61 $12.75 $26,530
Wholesale Electronic Markets and Agents and Brokers 12,770 1.53 $15.72 $32,700
Department Stores 9,540 0.62 $10.69 $22,240
Professional and Commercial Equipment and Supplies Merchant Wholesalers 8,900 1.45 $15.94 $33,150
Machinery, Equipment, and Supplies Merchant Wholesalers 8,430 1.37 $16.66 $34,650

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 29,800 11.61 $12.75 $26,530
Furniture and Home Furnishing Merchant Wholesalers 2,250 2.45 $15.76 $32,780
Hardware, and Plumbing and Heating Equipment and Supplies Merchant Wholesalers 4,550 2.07 $17.48 $36,370
Apparel, Piece Goods, and Notions Merchant Wholesalers 2,850 2.06 $14.98 $31,150
Cable and Other Subscription Programming 1,440 1.83 $16.01 $33,310

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Resin, Synthetic Rubber, and Artificial Synthetic Fibers and Filaments Manufacturing 150 0.18 $24.52 $51,010
Support Activities for Water Transportation 50 0.05 $21.08 $43,850
Iron and Steel Mills and Ferroalloy Manufacturing 50 0.06 $20.72 $43,100
Electric Power Generation, Transmission and Distribution 80 0.02 $20.34 $42,300
Scheduled Air Transportation (8) (8) $20.16 $41,940


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 31,190 2.22 1.32 $16.21 $33,720
Florida 18,130 2.54 1.51 $13.49 $28,050
Texas 12,920 1.25 0.75 $13.79 $28,680
Pennsylvania 12,610 2.27 1.35 $13.80 $28,710
Wisconsin 9,660 3.65 2.18 $14.45 $30,060




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Maine 3,500 6.07 3.62 $12.72 $26,460
Nebraska 3,910 4.32 2.57 $12.78 $26,580
Vermont 1,130 3.87 2.31 $13.79 $28,690
Wisconsin 9,660 3.65 2.18 $14.45 $30,060
Washington 7,410 2.72 1.62 $16.74 $34,830




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Connecticut 2,350 1.46 0.87 $17.64 $36,690
Alaska 230 0.72 0.43 $17.19 $35,750
Washington 7,410 2.72 1.62 $16.74 $34,830
Massachusetts 4,550 1.44 0.86 $16.58 $34,490
District of Columbia 250 0.39 0.24 $16.56 $34,440





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 10,820 2.83 1.69 $15.30 $31,820
New York-White Plains-Wayne, NY-NJ Metropolitan Division 6,260 1.24 0.74 $16.88 $35,120
Chicago-Joliet-Naperville, IL Metropolitan Division 5,270 1.47 0.88 $15.93 $33,140
Seattle-Bellevue-Everett, WA Metropolitan Division 4,440 3.24 1.93 $17.90 $37,240
Santa Ana-Anaheim-Irvine, CA Metropolitan Division 3,910 2.82 1.68 $17.32 $36,030
Philadelphia, PA Metropolitan Division 3,890 2.15 1.28 $14.74 $30,650
Dallas-Plano-Irving, TX Metropolitan Division 3,850 1.88 1.12 $14.01 $29,130
Houston-Sugar Land-Baytown, TX 3,460 1.36 0.81 $14.61 $30,400
Atlanta-Sandy Springs-Marietta, GA 3,440 1.54 0.92 $14.86 $30,910
Minneapolis-St. Paul-Bloomington, MN-WI 3,310 1.93 1.15 $17.13 $35,630