Occupational Employment and Wages, May 2013

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gaming Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Cargo and Freight Agents ; Couriers and Messengers ; Police, Fire, and Ambulance Dispatchers ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Traffic Clerks ; Stock Clerks and Order Fillers ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries ; Medical Secretaries ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Computer Operators ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
21,442,800 0.1 % $16.78 $34,900 0.1 %

Percentile wage estimates for this major group:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.27 $11.69 $15.39 $20.47 $26.54
Annual Wage (2) $19,290 $24,320 $32,010 $42,570 $55,200


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Depository Credit Intermediation 1,033,970 60.26 $15.91 $33,080
Local Government (OES Designation) 1,021,780 18.64 $17.93 $37,280
Offices of Physicians 812,890 33.59 $16.02 $33,320
General Medical and Surgical Hospitals 718,500 13.63 $16.93 $35,220
Employment Services 695,660 21.22 $14.81 $30,800

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service 527,410 86.03 $24.17 $50,270
Business Support Services 519,060 60.47 $14.47 $30,100
Depository Credit Intermediation 1,033,970 60.26 $15.91 $33,080
Freight Transportation Arrangement 106,700 56.38 $19.70 $40,990
Activities Related to Credit Intermediation 159,470 56.37 $16.80 $34,940

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 26,250 24.10 $24.36 $50,660
Postal Service 527,410 86.03 $24.17 $50,270
Support Activities for Water Transportation 9,600 10.41 $23.47 $48,810
Securities and Commodity Exchanges 1,300 19.96 $23.24 $48,330
Rail Transportation 17,450 7.80 $22.99 $47,830


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,417,900 164.32 1.02 $18.64 $38,770
Texas 1,871,110 171.44 1.06 $16.12 $33,530
New York 1,531,680 177.37 1.10 $18.63 $38,740
Florida 1,345,450 180.52 1.12 $15.29 $31,790
Pennsylvania 925,830 164.83 1.02 $16.66 $34,660




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Florida 1,345,450 180.52 1.12 $15.29 $31,790
Utah 223,100 179.53 1.11 $15.40 $32,020
New York 1,531,680 177.37 1.10 $18.63 $38,740
New Jersey 660,650 172.90 1.07 $18.26 $37,980
Arizona 427,240 172.58 1.07 $16.32 $33,940




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 80,990 121.63 0.75 $23.18 $48,210
Alaska 53,820 166.79 1.03 $19.67 $40,910
Connecticut 260,650 159.36 0.99 $19.54 $40,650
Massachusetts 492,890 151.29 0.94 $19.30 $40,140
California 2,417,900 164.32 1.02 $18.64 $38,770





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-White Plains-Wayne, NY-NJ Metropolitan Division 927,440 176.92 1.09 $19.75 $41,070
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 701,490 176.48 1.09 $18.23 $37,910
Chicago-Joliet-Naperville, IL Metropolitan Division 575,490 155.51 0.96 $17.81 $37,040
Houston-Sugar Land-Baytown, TX 452,710 164.17 1.02 $17.17 $35,700
Dallas-Plano-Irving, TX Metropolitan Division 396,050 184.24 1.14 $17.36 $36,110
Atlanta-Sandy Springs-Marietta, GA 391,330 169.55 1.05 $16.89 $35,140
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 313,880 132.59 0.82 $20.21 $42,030
Phoenix-Mesa-Glendale, AZ 313,670 176.10 1.09 $16.80 $34,930
Philadelphia, PA Metropolitan Division 313,030 170.11 1.05 $18.30 $38,070
Minneapolis-St. Paul-Bloomington, MN-WI 277,000 154.63 0.96 $18.28 $38,010