Occupational Employment and Wages, May 2014

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gaming Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Cargo and Freight Agents ; Couriers and Messengers ; Police, Fire, and Ambulance Dispatchers ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Traffic Clerks ; Stock Clerks and Order Fillers ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries ; Medical Secretaries ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Computer Operators ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
21,638,470 0.2 % $17.08 $35,530 0.1 %

Percentile wage estimates for this major group:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.37 $11.85 $15.64 $20.87 $27.15
Annual Wage (2) $19,480 $24,650 $32,520 $43,410 $56,460


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Depository Credit Intermediation 1,004,850 59.65 $16.31 $33,920
Local Government (OES Designation) 997,670 18.77 $18.29 $38,040
Offices of Physicians 813,450 33.11 $16.28 $33,860
Employment Services 724,040 20.96 $15.17 $31,550
General Medical and Surgical Hospitals 700,250 13.34 $17.28 $35,940

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service 527,410 86.03 $24.62 $51,210
Business Support Services 533,990 60.34 $14.69 $30,550
Depository Credit Intermediation 1,004,850 59.65 $16.31 $33,920
Freight Transportation Arrangement 108,420 55.90 $20.27 $42,150
Activities Related to Credit Intermediation 157,480 54.77 $17.16 $35,680

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 24,560 22.35 $25.49 $53,030
Support Activities for Water Transportation 9,400 9.91 $25.21 $52,430
Postal Service 527,410 86.03 $24.62 $51,210
Aerospace Product and Parts Manufacturing 33,520 6.82 $24.43 $50,810
Securities and Commodity Exchanges 1,070 16.20 $24.12 $50,170


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.




States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,444,440 161.67 1.01 $18.94 $39,390
Texas 1,920,990 171.08 1.07 $16.50 $34,330
New York 1,527,230 173.33 1.08 $19.12 $39,770
Florida 1,379,900 180.02 1.12 $15.57 $32,380
Pennsylvania 922,830 163.22 1.02 $16.89 $35,140



States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Utah 230,900 180.30 1.13 $15.59 $32,420
Florida 1,379,900 180.02 1.12 $15.57 $32,380
Arizona 442,090 174.95 1.09 $16.65 $34,630
New York 1,527,230 173.33 1.08 $19.12 $39,770
Texas 1,920,990 171.08 1.07 $16.50 $34,330



Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 82,470 122.24 0.76 $23.53 $48,950
Alaska 53,410 164.37 1.03 $19.99 $41,570
Connecticut 260,480 158.20 0.99 $19.80 $41,190
Massachusetts 493,640 148.58 0.93 $19.77 $41,130
New York 1,527,230 173.33 1.08 $19.12 $39,770




Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-White Plains-Wayne, NY-NJ Metropolitan Division 924,510 171.48 1.07 $20.23 $42,070
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 717,640 176.91 1.10 $18.46 $38,400
Chicago-Joliet-Naperville, IL Metropolitan Division 581,230 154.92 0.97 $18.16 $37,770
Houston-Sugar Land-Baytown, TX 462,010 162.49 1.01 $17.57 $36,540
Dallas-Plano-Irving, TX Metropolitan Division 418,940 187.14 1.17 $17.63 $36,660
Atlanta-Sandy Springs-Marietta, GA 391,540 163.96 1.02 $17.19 $35,750
Phoenix-Mesa-Glendale, AZ 326,400 178.77 1.12 $17.06 $35,480
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 316,280 132.99 0.83 $20.54 $42,710
Philadelphia, PA Metropolitan Division 312,090 167.62 1.05 $18.50 $38,470
Minneapolis-St. Paul-Bloomington, MN-WI 279,820 153.35 0.96 $18.66 $38,810