Occupational Employment and Wages, May 2015

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gaming Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Cargo and Freight Agents ; Couriers and Messengers ; Police, Fire, and Ambulance Dispatchers ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Traffic Clerks ; Stock Clerks and Order Fillers ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries ; Medical Secretaries ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Computer Operators ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
21,846,420 0.2 % $17.47 $36,330 0.1 %

Percentile wage estimates for this major group:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.54 $12.08 $15.96 $21.35 $27.86
Annual Wage (2) $19,840 $25,130 $33,200 $44,410 $57,950


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Local Government (OES Designation) 995,930 18.59 $18.70 $38,890
Depository Credit Intermediation 966,220 58.86 $16.77 $34,880
Offices of Physicians 809,190 32.25 $16.62 $34,560
Employment Services 725,590 20.26 $15.59 $32,440
Grocery Stores 722,230 27.03 $12.46 $25,910

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service 531,970 86.48 $24.65 $51,260
Business Support Services 545,320 60.44 $15.12 $31,450
Depository Credit Intermediation 966,220 58.86 $16.77 $34,880
Freight Transportation Arrangement 111,070 55.09 $20.46 $42,560
Activities Related to Credit Intermediation 156,020 53.71 $17.40 $36,200

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 25,300 22.43 $26.17 $54,430
Securities and Commodity Exchanges 600 12.02 $26.04 $54,150
Support Activities for Water Transportation 10,800 11.14 $25.12 $52,240
Aerospace Product and Parts Manufacturing 33,060 6.77 $24.83 $51,650
Postal Service 531,970 86.48 $24.65 $51,260


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.




States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,464,670 159.05 1.00 $19.31 $40,150
Texas 1,973,800 170.56 1.08 $17.04 $35,450
New York 1,515,340 168.65 1.06 $19.70 $40,990
Florida 1,404,860 177.26 1.12 $15.96 $33,190
Pennsylvania 933,630 163.52 1.03 $17.16 $35,700



States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Utah 236,560 178.61 1.13 $15.84 $32,950
Florida 1,404,860 177.26 1.12 $15.96 $33,190
Arizona 450,820 174.26 1.10 $16.98 $35,310
Texas 1,973,800 170.56 1.08 $17.04 $35,450
Delaware 73,630 169.72 1.07 $17.60 $36,610



Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 81,050 119.88 0.76 $24.25 $50,440
Alaska 53,670 164.00 1.04 $20.36 $42,340
Massachusetts 500,460 147.33 0.93 $20.18 $41,970
Connecticut 263,970 159.07 1.00 $20.18 $41,970
New York 1,515,340 168.65 1.06 $19.70 $40,990




Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 1,082,420 167.06 1.05 $20.39 $42,410
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 714,700 174.16 1.10 $18.94 $39,390
Chicago-Naperville-Arlington Heights, IL Metropolitan Division 563,990 157.92 1.00 $18.46 $38,390
Houston-The Woodlands-Sugar Land, TX 470,650 160.63 1.01 $18.31 $38,070
Dallas-Plano-Irving, TX Metropolitan Division 437,870 187.94 1.19 $18.19 $37,830
Atlanta-Sandy Springs-Roswell, GA 398,420 160.63 1.01 $17.55 $36,490
Phoenix-Mesa-Scottsdale, AZ 333,760 177.92 1.12 $17.37 $36,130
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 321,910 133.16 0.84 $20.85 $43,370
Minneapolis-St. Paul-Bloomington, MN-WI 276,870 147.24 0.93 $19.16 $39,840
Anaheim-Santa Ana-Irvine, CA Metropolitan Division 258,880 169.89 1.07 $19.37 $40,280