Occupational Employment and Wages, May 2013

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
368,850 1.2 % $16.66 $34,650 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.59 $12.85 $15.83 $19.22 $23.61
Annual Wage (2) $22,030 $26,720 $32,920 $39,970 $49,120


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 101,770 11.86 $14.81 $30,800
Nondepository Credit Intermediation 40,970 6.89 $17.08 $35,530
Depository Credit Intermediation 23,320 1.36 $17.35 $36,090
Offices of Physicians 21,820 0.90 $16.91 $35,170
Management of Companies and Enterprises 19,730 0.93 $17.67 $36,750

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 101,770 11.86 $14.81 $30,800
Nondepository Credit Intermediation 40,970 6.89 $17.08 $35,530
Activities Related to Credit Intermediation 11,640 4.12 $16.36 $34,040
Office Administrative Services 11,480 2.63 $17.05 $35,470
Cable and Other Subscription Programming 1,020 1.40 $18.61 $38,710

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Facilities Support Services 40 0.03 $26.93 $56,010
Scientific Research and Development Services 250 0.04 $23.48 $48,850
Computer and Peripheral Equipment Manufacturing 70 0.04 $22.65 $47,110
Other Fabricated Metal Product Manufacturing 50 0.02 $22.51 $46,820
Securities and Commodity Contracts Intermediation and Brokerage 280 0.06 $21.99 $45,740


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 40,110 3.67 1.32 $15.52 $32,280
California 39,320 2.67 0.96 $18.90 $39,320
Florida 26,370 3.54 1.27 $15.62 $32,480
New York 23,560 2.73 0.98 $18.64 $38,760
Ohio 16,650 3.25 1.17 $15.28 $31,780




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 3,610 8.96 3.22 $14.51 $30,190
Tennessee 12,540 4.64 1.67 $14.89 $30,970
Arizona 10,760 4.35 1.56 $16.15 $33,590
South Carolina 7,400 4.05 1.46 $14.83 $30,850
Georgia 14,920 3.85 1.38 $15.91 $33,100




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 450 0.67 0.24 $25.30 $52,630
Connecticut 3,600 2.20 0.79 $20.26 $42,130
Massachusetts 5,890 1.81 0.65 $19.96 $41,520
Alaska 440 1.37 0.49 $19.58 $40,720
New Jersey 6,680 1.75 0.63 $19.17 $39,860





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 14,580 3.67 1.32 $18.74 $38,990
Dallas-Plano-Irving, TX Metropolitan Division 12,280 5.71 2.05 $15.93 $33,140
Chicago-Joliet-Naperville, IL Metropolitan Division 11,930 3.22 1.16 $18.92 $39,360
Atlanta-Sandy Springs-Marietta, GA 10,690 4.63 1.67 $16.38 $34,060
Houston-Sugar Land-Baytown, TX 9,800 3.55 1.28 $15.62 $32,480
Phoenix-Mesa-Glendale, AZ 9,320 5.23 1.88 $16.42 $34,160
New York-White Plains-Wayne, NY-NJ Metropolitan Division 9,260 1.77 0.63 $21.52 $44,760
Tampa-St. Petersburg-Clearwater, FL 5,960 5.18 1.86 $16.04 $33,370
Columbus, OH 5,280 5.61 2.02 $14.03 $29,170
Philadelphia, PA Metropolitan Division 5,210 2.83 1.02 $18.62 $38,740