Occupational Employment and Wages, May 2014

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
346,960 1.3 % $17.09 $35,540 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.69 $13.03 $16.20 $19.86 $24.58
Annual Wage (2) $22,240 $27,100 $33,700 $41,320 $51,120


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 95,830 10.83 $15.27 $31,750
Nondepository Credit Intermediation 37,490 6.40 $17.43 $36,240
Depository Credit Intermediation 20,700 1.23 $18.01 $37,450
Offices of Physicians 20,130 0.82 $17.25 $35,870
Management of Companies and Enterprises 18,610 0.84 $18.04 $37,520

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 95,830 10.83 $15.27 $31,750
Nondepository Credit Intermediation 37,490 6.40 $17.43 $36,240
Activities Related to Credit Intermediation 8,750 3.04 $16.69 $34,720
Office Administrative Services 10,580 2.35 $17.09 $35,550
Consumer Goods Rental 2,260 1.41 $14.55 $30,260

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Facilities Support Services 30 0.02 $26.95 $56,050
Computer and Peripheral Equipment Manufacturing (8) (8) $25.22 $52,460
Specialized Design Services 40 0.04 $24.47 $50,900
Natural Gas Distribution 660 0.60 $24.35 $50,640
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance 220 0.11 $23.55 $48,980


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.




States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 38,660 2.56 1.00 $19.74 $41,060
Texas 38,010 3.38 1.32 $15.94 $33,150
Florida 22,740 2.97 1.16 $15.79 $32,840
New York 21,360 2.42 0.94 $18.91 $39,330
Ohio 15,920 3.06 1.19 $15.45 $32,140



States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 3,900 9.53 3.71 $14.65 $30,470
Tennessee 10,800 3.93 1.53 $15.43 $32,100
Arizona 9,500 3.76 1.46 $16.59 $34,500
Georgia 14,950 3.75 1.46 $16.57 $34,460
Kansas 5,010 3.69 1.44 $15.08 $31,370



Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 380 0.56 0.22 $26.62 $55,370
Massachusetts 6,510 1.96 0.76 $20.68 $43,010
Alaska 450 1.40 0.54 $20.57 $42,780
Connecticut 3,620 2.20 0.86 $20.09 $41,790
California 38,660 2.56 1.00 $19.74 $41,060




Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 13,640 3.36 1.31 $19.28 $40,100
Dallas-Plano-Irving, TX Metropolitan Division 11,780 5.26 2.05 $16.75 $34,830
Chicago-Joliet-Naperville, IL Metropolitan Division 10,950 2.92 1.14 $18.88 $39,270
Atlanta-Sandy Springs-Marietta, GA 10,450 4.38 1.70 $17.33 $36,040
Houston-Sugar Land-Baytown, TX 8,600 3.02 1.18 $15.95 $33,170
New York-White Plains-Wayne, NY-NJ Metropolitan Division 8,290 1.54 0.60 $21.36 $44,430
Phoenix-Mesa-Glendale, AZ 7,590 4.16 1.62 $17.12 $35,620
St. Louis, MO-IL 5,930 4.55 1.77 $14.79 $30,760
Columbus, OH 5,340 5.52 2.15 $14.09 $29,300
Santa Ana-Anaheim-Irvine, CA Metropolitan Division 5,180 3.49 1.36 $20.42 $42,470