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Table 2. Hours of training per employee by type of training, May-October 1995 Hours of Training Characteristic Total Formal Informal Total All employed* 44.5 13.4 31.1 Job skills Management 1.7 .6 1.1 Professional and 6.2 1.9 4.3 technical skills Computer procedures, 11.8 5.1 6.8 programming, and software Clerical administrative 3.4 .6 2.8 support skills Sales and customer 3.2 .6 2.6 relations Service-related 2.1 .3 1.8 Production and 10.6 2.0 8.6 construction-related General skills Basic skills .3 .0 .2 Occupational safety 2.4 .6 1.8 Communications, 2.6 1.5 1.2 employee development, and quality training Other .2 .2 .0 *Employees working in establishments of 50 or more employees.