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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2008 and 2009

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2008 and 2009(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	II 2008	I 2009 (r)	II 2009 (p)	II 2008	I 2009 (r)	II 2009 (p)	II 2008	I 2009 (r)	II 2009 (p)
Total (2)	1,979	7,705	4,680	768	2,576	1,643	1,211	5,129	3,037
Producing goods/providing services
Construction activities	233	443	344	216	413	317	17	30	27
Producing goods	195	1,021	579	172	942	535	23	79	44
Providing services	27	130	75	8	75	42	19	55	33
Accounting services	35	171	107	4	10	10	31	161	97
Contracted services	35	131	103	23	106	79	12	25	24
Engineering services	28	162	102	4	41	17	24	121	85
Entertainment services	7	38	20	5	27	17	2	11	3
Facility maintenance services	58	219	168	4	8	11	54	211	157
Financial management	12	57	33	-	4	2	12	53	31
Financial services	31	75	47	26	48	29	5	27	18
Food and cafeteria services	28	67	27	19	20	14	9	47	13
Health care services	18	24	26	18	20	19	-	4	7
Housekeeping services	7	47	36	1	9	4	6	38	32
Lodging services	9	41	18	4	24	11	5	17	7
Maintaining and repairing products	29	49	37	9	14	7	20	35	30
Security services	8	10	8	2	1	3	6	9	5
Assembling products	80	246	161	48	98	87	32	148	74
Fabricating	49	246	164	24	187	128	25	59	36
Quality assurance/quality control	38	193	133	-	2	-	38	191	133
Supervision--first line or direct	79	328	219	-	1	2	79	327	217
Procurement, logistics, distribution
Buying	13	90	32	-	1	-	13	89	32
Distribution	48	134	68	18	25	13	30	109	55
Packing	24	100	59	-	6	5	24	94	54
Receiving	19	170	80	-	-	-	19	170	80
Shipping	56	248	155	4	20	14	52	228	141
Transporting	59	162	92	27	41	37	32	121	55
Warehousing	54	206	110	21	27	17	33	179	93
General management and firm infrastructure
Administrative support	95	505	298	12	29	20	83	476	278
Clerical support	114	381	251	5	12	10	109	369	241
General management	89	424	272	4	25	15	85	399	257
Human resource management
Human resources, including recruiting	60	248	159	-	2	1	60	246	158
Payroll and compensation	26	75	39	-	2	-	26	73	39
Training	1	17	10	-	2	1	1	15	9
Marketing, sales, customer accounts
Advertising	7	40	11	2	12	5	5	28	6
Billing	18	68	25	-	-	-	18	68	25
Marketing	19	110	47	2	5	3	17	105	44
Order processing	23	105	51	2	4	1	21	101	50
Selling	59	343	136	27	217	83	32	126	53
Telemarketing	5	6	8	2	2	6	3	4	2
Customer and after-sales service
Call center activities	25	41	36	16	23	24	9	18	12
Customer service	77	212	124	16	29	14	61	183	110
Installing products	11	17	17	4	2	4	7	15	13
Technical support	8	58	41	-	1	3	8	57	38
Technology and process development
Computer systems development	1	12	13	1	4	2	-	8	11
Computer systems maintenance	8	19	15	1	2	-	7	17	15
Data processing	11	26	13	1	2	1	10	24	12
Internet web services	3	6	5	-	2	2	3	4	3
Software development and testing	3	26	10	-	10	4	3	16	6
Software and IT services	21	90	58	7	7	9	14	83	49
Other business functions	16	68	38	9	12	15	7	56	23
Other
Events with nonstandard functions reported	110	361	187	69	237	140	41	124	47
Refusal (3)	5	13	2	5	13	2	-	-	-
Does not know (4)	29	61	30	29	61	30	-	-	-
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. ^r = revised. ^p = preliminary. NOTE: Dash represents zero.