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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	I 2009 (r)	IV 2009 (r)	I 2010 (p)	I 2009 (r)	IV 2009 (r)	I 2010 (p)	I 2009 (r)	IV 2009 (r)	I 2010 (p)
Total (2)	7,701	2,892	2,266	2,575	1,079	860	5,126	1,813	1,406
Producing goods/providing services
Construction activities	443	375	266	413	353	253	30	22	13
Producing goods	1,020	320	233	941	296	220	79	24	13
Providing services	130	67	61	75	34	32	55	33	29
Accounting services	171	64	42	10	4	2	161	60	40
Contracted services	131	106	68	106	72	37	25	34	31
Engineering services	162	54	45	41	13	11	121	41	34
Entertainment services	38	16	17	27	14	16	11	2	1
Facility maintenance services	218	95	71	8	8	7	210	87	64
Financial management	57	13	14	4	1	1	53	12	13
Financial services	75	24	14	48	12	7	27	12	7
Food and cafeteria services	67	35	32	20	11	15	47	24	17
Gaming services	(3)	(3)	5	(3)	(3)	4	(3)	(3)	1
Health care services	24	20	18	20	15	16	4	5	2
Housekeeping services	47	22	16	9	5	1	38	17	15
Lodging services	41	19	12	24	9	9	17	10	3
Maintaining and repairing products	49	31	12	14	9	3	35	22	9
Security services	10	17	12	1	9	5	9	8	7
Assembling products	246	65	36	98	17	11	148	48	25
Fabricating	246	56	44	187	36	30	59	20	14
Quality assurance/quality control	192	73	54	2	-	-	190	73	54
Supervision--first line or direct	328	127	111	1	-	-	327	127	111
Procurement, logistics, distribution
Buying	90	18	8	1	1	-	89	17	8
Distribution	134	46	40	25	9	7	109	37	33
Packing	100	27	41	6	3	1	94	24	40
Receiving	170	30	45	-	1	-	170	29	45
Shipping	248	79	64	20	6	6	228	73	58
Transporting	162	62	51	41	21	21	121	41	30
Warehousing	206	71	58	27	15	7	179	56	51
General management and firm infrastructure
Administrative and clerical support	886	277	171	41	16	18	845	261	153
General management	423	151	126	25	4	9	398	147	117
Human resource management
Human resources, including recruiting	248	98	79	2	-	1	246	98	78
Payroll and compensation	75	28	29	2	-	-	73	28	29
Training	17	8	15	2	2	1	15	6	14
Marketing, sales, customer accounts
Advertising	40	9	15	12	2	3	28	7	12
Billing	68	17	16	-	-	-	68	17	16
Marketing	110	27	19	5	-	3	105	27	16
Order processing	105	32	37	4	2	2	101	30	35
Selling	343	70	73	217	31	51	126	39	22
Telemarketing	6	4	9	2	3	5	4	1	4
Customer and after-sales service
Call center activities	41	30	21	23	19	11	18	11	10
Customer service	212	81	71	29	9	11	183	72	60
Installing products	17	18	12	2	3	1	15	15	11
Technical support	58	29	20	1	3	1	57	26	19
Technology and process development
Computer systems development	12	11	6	4	2	2	8	9	4
Computer systems maintenance	19	10	9	2	-	3	17	10	6
Data processing	26	10	10	2	-	2	24	10	8
Internet web services	6	3	2	2	1	1	4	2	1
Software development and testing	26	7	5	10	4	2	16	3	3
Software and IT services	90	29	17	7	2	5	83	27	12
Other business functions	68	11	14	12	2	6	56	9	8
Other
Events with nonstandard functions reported	361	94	58	237	65	43	124	29	15
Refusal (4)	13	8	-	13	8	-	-	-	-
Does not know (5)	60	17	7	60	17	7	-	-	-
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Data collection for this business function began with first quarter 2010 data. (4) Excludes events in which the employer refused to participate in any part of the employer interview. (5) Excludes events in which contact with the employer was not possible. ^r = revised. ^p = preliminary. NOTE: Dash represents zero.

Last Modified Date: May 21, 2010