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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	II 2009 (r)	I 2010 (r)	II 2010 (p)	II 2009 (r)	I 2010 (r)	II 2010 (p)	II 2009 (r)	I 2010 (r)	II 2010 (p)
Total (2)	5,162	2,563	1,805	1,810	1,020	811	3,352	1,543	994
Producing goods/providing services
Construction activities	375	305	252	347	291	241	28	14	11
Producing goods	632	263	168	584	251	158	48	12	10
Providing services	82	84	55	49	52	32	33	32	23
Accounting services	114	46	27	10	2	-	104	44	27
Contracted services	103	80	59	79	50	42	24	30	17
Engineering services	114	52	27	20	13	10	94	39	17
Entertainment services	22	17	21	18	16	18	4	1	3
Facility maintenance services	177	75	46	12	8	13	165	67	33
Financial management	37	19	13	3	3	-	34	16	13
Financial services	53	18	29	35	9	21	18	9	8
Food and cafeteria services	36	38	27	19	19	15	17	19	12
Gaming services	(3)	7	3	(3)	6	1	(3)	1	2
Health care services	27	22	26	20	20	23	7	2	3
Housekeeping services	40	17	12	6	2	1	34	15	11
Lodging services	20	13	11	13	10	10	7	3	1
Maintaining and repairing products	43	13	20	9	4	6	34	9	14
Security services	9	14	14	3	7	9	6	7	5
Assembling products	175	41	33	96	12	10	79	29	23
Fabricating	174	45	37	137	30	24	37	15	13
Quality assurance/quality control	144	56	34	-	-	-	144	56	34
Supervision--first line or direct	243	123	77	2	-	-	241	123	77
Procurement, logistics, distribution
Buying	37	10	9	1	-	-	36	10	9
Distribution	77	44	23	18	7	9	59	37	14
Packing	69	45	14	5	1	1	64	44	13
Receiving	88	51	19	-	-	-	88	51	19
Shipping	172	73	35	18	8	1	154	65	34
Transporting	98	54	38	36	23	18	62	31	20
Warehousing	120	68	34	19	11	12	101	57	22
General management and firm infrastructure
Administrative and clerical support	606	186	143	31	22	14	575	164	129
General management	303	145	95	17	12	5	286	133	90
Human resource management
Human resources, including recruiting	177	88	57	2	2	2	175	86	55
Payroll and compensation	50	32	23	1	-	4	49	32	19
Training	11	16	8	1	2	2	10	14	6
Marketing, sales, customer accounts
Advertising	13	15	6	5	3	1	8	12	5
Billing	28	16	13	-	-	1	28	16	12
Marketing	53	25	15	4	4	1	49	21	14
Order processing	56	38	16	2	3	-	54	35	16
Selling	151	90	63	91	64	42	60	26	21
Telemarketing	12	10	9	8	5	6	4	5	3
Customer and after-sales service
Call center activities	39	22	28	25	12	17	14	10	11
Customer service	139	81	66	15	11	11	124	70	55
Installing products	18	12	6	4	1	2	14	11	4
Technical support	43	23	15	3	1	1	40	22	14
Technology and process development
Computer systems development	15	7	9	3	2	6	12	5	3
Computer systems maintenance	19	8	9	-	2	1	19	6	8
Data processing	16	10	8	2	2	-	14	8	8
Internet web services	5	3	4	2	1	-	3	2	4
Software development and testing	13	7	8	4	4	3	9	3	5
Software and IT services	64	22	21	9	6	3	55	16	18
Other business functions	50	14	20	22	6	14	28	8	6
Other
Events with nonstandard functions reported	207	66	58	150	45	42	57	21	16
Refusal (4)	4	-	-	4	-	-	-	-	-
Does not know (5)	37	10	8	37	10	8	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Data collection for this business function began with first quarter 2010 data. (4) Excludes events in which the employer refused to participate in any part of the employer interview. (5) Excludes events in which contact with the employer was not possible. (r) = revised. (p) = preliminary.
NOTE: Dash represents zero.

Last Modified Date: August 20, 2010