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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	III 2009 (r)	II 2010 (r)	III 2010 (p)	III 2009 (r)	II 2010 (r)	III 2010 (p)	III 2009 (r)	II 2010 (r)	III 2010 (p)
Total (2)	3,110	1,946	1,586	1,170	867	654	1,940	1,079	932
Producing goods/providing services
Construction activities	320	264	200	313	253	186	7	11	14
Producing goods	373	178	146	352	164	127	21	14	19
Providing services	68	62	62	35	37	40	33	25	22
Accounting services	65	30	31	7	-	-	58	30	31
Contracted services	96	68	64	68	46	39	28	22	25
Engineering services	67	29	18	19	10	3	48	19	15
Entertainment services	17	21	36	17	18	31	-	3	5
Facility maintenance services	100	48	39	6	13	6	94	35	33
Financial management	22	14	14	2	-	-	20	14	14
Financial services	35	32	13	24	24	9	11	8	4
Food and cafeteria services	44	30	28	20	18	15	24	12	13
Gaming services	(3)	4	6	(3)	2	5	(3)	2	1
Health care services	29	30	26	18	25	22	11	5	4
Housekeeping services	24	13	8	4	1	-	20	12	8
Lodging services	18	11	8	10	10	5	8	1	3
Maintaining and repairing products	33	21	17	7	7	4	26	14	13
Security services	20	16	8	11	9	4	9	7	4
Assembling products	68	34	36	25	10	11	43	24	25
Fabricating	68	39	24	48	26	10	20	13	14
Quality assurance/quality control	81	36	36	1	-	-	80	36	36
Supervision--first line or direct	155	84	63	-	-	-	155	84	63
Procurement, logistics, distribution
Buying	18	9	10	1	1	2	17	8	8
Distribution	33	25	31	8	9	6	25	16	25
Packing	32	14	22	4	1	5	28	13	17
Receiving	54	20	15	-	-	-	54	20	15
Shipping	91	38	34	12	1	3	79	37	31
Transporting	52	41	39	22	18	12	30	23	27
Warehousing	69	37	35	12	13	4	57	24	31
General management and firm infrastructure
Administrative and clerical support	331	161	118	15	16	15	316	145	103
General management	173	107	81	6	6	8	167	101	73
Human resource management
Human resources, including recruiting	96	60	47	1	2	1	95	58	46
Payroll and compensation	37	24	19	-	4	2	37	20	17
Training	8	9	7	2	2	5	6	7	2
Marketing, sales, customer accounts
Advertising	9	6	6	2	1	-	7	5	6
Billing	10	13	10	-	1	-	10	12	10
Marketing	24	15	16	3	1	1	21	14	15
Order processing	28	17	13	2	-	-	26	17	13
Selling	58	66	33	32	44	17	26	22	16
Telemarketing	6	10	3	4	7	1	2	3	2
Customer and after-sales service
Call center activities	26	32	22	16	21	16	10	11	6
Customer service	102	71	53	10	12	13	92	59	40
Installing products	11	6	9	1	2	-	10	4	9
Technical support	25	16	10	1	1	-	24	15	10
Technology and process development
Computer systems development	5	9	7	2	6	5	3	3	2
Computer systems maintenance	14	9	6	1	1	-	13	8	6
Data processing	13	8	9	-	-	2	13	8	7
Internet web services	3	4	3	-	-	-	3	4	3
Software development and testing	7	8	4	1	3	-	6	5	4
Software and IT services	41	21	18	7	3	3	34	18	15
Other business functions	31	26	23	18	18	16	13	8	7
Other
Events with nonstandard functions reported	135	59	47	91	42	27	44	17	20
Refusal (4)	6	-	-	6	-	-	-	-	-
Does not know (5)	21	9	2	21	9	2	-	-	-
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Data collection for this business function began with first quarter 2010 data. (4) Excludes events in which the employer refused to participate in any part of the employer interview. (5) Excludes events in which contact with the employer was not possible. ^r = revised. ^p = preliminary. NOTE: Dash represents zero.