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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2009 and 2010(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	IV 2009 (r)	III 2010 (r)	IV 2010 (p)	IV 2009 (r)	III 2010 (r)	IV 2010 (p)	IV 2009 (r)	III 2010 (r)	IV 2010 (p)
Total (2)	2,888	1,687	1,841	1,077	688	834	1,811	999	1,007
Producing goods/providing services
Construction activities	375	205	327	353	189	307	22	16	20
Producing goods	320	155	159	296	136	137	24	19	22
Providing services	67	70	86	34	46	49	33	24	37
Accounting services	64	32	24	4	-	3	60	32	21
Contracted services	105	68	100	71	40	67	34	28	33
Engineering services	54	18	29	13	3	7	41	15	22
Entertainment services	16	37	32	14	32	26	2	5	6
Facility maintenance services	94	41	39	7	7	11	87	34	28
Financial management	13	15	12	1	-	4	12	15	8
Financial services	24	16	19	12	12	11	12	4	8
Food and cafeteria services	35	29	43	11	16	26	24	13	17
Gaming services	(3)	6	15	(3)	5	14	(3)	1	1
Health care services	20	28	25	15	24	22	5	4	3
Housekeeping services	22	8	14	5	-	1	17	8	13
Lodging services	19	9	9	9	6	6	10	3	3
Maintaining and repairing products	31	17	22	9	4	4	22	13	18
Security services	17	8	10	9	4	4	8	4	6
Assembling products	65	39	42	17	11	6	48	28	36
Fabricating	56	25	33	36	11	23	20	14	10
Quality assurance/quality control	73	41	44	-	-	1	73	41	43
Supervision--first line or direct	126	70	67	-	-	-	126	70	67
Procurement, logistics, distribution
Buying	18	11	9	1	2	-	17	9	9
Distribution	46	34	32	9	5	4	37	29	28
Packing	27	23	19	3	5	2	24	18	17
Receiving	30	17	19	1	-	1	29	17	18
Shipping	79	36	31	6	3	2	73	33	29
Transporting	62	41	28	21	13	11	41	28	17
Warehousing	71	38	41	15	5	10	56	33	31
General management and firm infrastructure
Administrative and clerical support	276	123	116	16	16	18	260	107	98
General management	151	86	81	4	8	1	147	78	80
Human resource management
Human resources, including recruiting	98	51	54	-	2	4	98	49	50
Payroll and compensation	28	22	19	-	2	1	28	20	18
Training	8	8	6	2	5	1	6	3	5
Marketing, sales, customer accounts
Advertising	9	7	5	2	-	-	7	7	5
Billing	17	11	7	-	-	-	17	11	7
Marketing	27	19	10	-	2	1	27	17	9
Order processing	32	17	24	2	-	1	30	17	23
Selling	70	33	37	31	16	20	39	17	17
Telemarketing	4	3	6	3	1	2	1	2	4
Customer and after-sales service
Call center activities	30	23	8	19	16	3	11	7	5
Customer service	81	57	49	9	15	4	72	42	45
Installing products	18	9	13	3	-	-	15	9	13
Technical support	29	11	16	3	-	-	26	11	16
Technology and process development
Computer systems development	11	7	3	2	5	1	9	2	2
Computer systems maintenance	10	6	8	-	-	1	10	6	7
Data processing	10	9	7	-	2	1	10	7	6
Internet web services	3	3	2	1	-	-	2	3	2
Software development and testing	7	4	8	4	-	2	3	4	6
Software and IT services	29	18	12	2	3	1	27	15	11
Other business functions	11	23	20	2	16	13	9	7	7
Other
Events with nonstandard functions reported	94	52	36	65	30	19	29	22	17
Refusal (4)	8	-	1	8	-	1	-	-	-
Does not know (5)	17	3	5	17	3	5	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Data collection for this business function began with first quarter 2010 data. (4) Excludes events in which the employer refused to participate in any part of the employer interview. (5) Excludes events in which contact with the employer was not possible. (r) = revised. (p) = preliminary. NOTE: Dash represents zero.

Last Modified Date: February 23, 2011