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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	I 2010	IV 2010 (r)	I 2011 (p)	I 2010	IV 2010 (r)	I 2011 (p)	I 2010	IV 2010 (r)	I 2011 (p)
Total (2)	2,563	1,897	1,926	1,020	864	762	1,543	1,033	1,164
Producing goods/providing services
Construction activities	305	330	237	291	310	221	14	20	16
Producing goods	263	168	172	251	145	147	12	23	25
Providing services	84	89	89	52	52	34	32	37	55
Accounting services	46	26	38	2	4	3	44	22	35
Contracted services	80	98	68	50	64	40	30	34	28
Engineering services	52	30	27	13	8	8	39	22	19
Entertainment services	17	33	32	16	27	29	1	6	3
Facility maintenance services	75	41	44	8	13	9	67	28	35
Financial management	19	12	13	3	5	2	16	7	11
Financial services	18	20	19	9	12	13	9	8	6
Food and cafeteria services	38	44	30	19	26	10	19	18	20
Gaming services	7	15	5	6	14	1	1	1	4
Health care services	22	27	24	20	24	19	2	3	5
Housekeeping services	17	14	15	2	1	1	15	13	14
Lodging services	13	9	8	10	6	7	3	3	1
Maintaining and repairing products	13	23	20	4	4	3	9	19	17
Security services	14	10	8	7	4	4	7	6	4
Assembling products	41	43	41	12	6	8	29	37	33
Fabricating	45	34	25	30	24	18	15	10	7
Quality assurance/quality control	56	45	36	-	1	1	56	44	35
Supervision--first line or direct	123	68	77	-	-	-	123	68	77
Procurement, logistics, distribution
Buying	10	9	15	-	-	-	10	9	15
Distribution	44	33	43	7	4	10	37	29	33
Packing	45	19	26	1	2	7	44	17	19
Receiving	51	19	24	-	1	-	51	18	24
Shipping	73	34	48	8	5	9	65	29	39
Transporting	54	27	32	23	10	15	31	17	17
Warehousing	68	43	49	11	11	16	57	32	33
General management and firm infrastructure
Administrative and clerical support	186	120	122	22	18	16	164	102	106
General management	145	81	110	12	1	6	133	80	104
Human resource management
Human resources, including recruiting	88	57	58	2	4	1	86	53	57
Payroll and compensation	32	19	26	-	1	5	32	18	21
Training	16	6	12	2	1	1	14	5	11
Marketing, sales, customer accounts
Advertising	15	6	7	3	1	2	12	5	5
Billing	16	7	8	-	-	-	16	7	8
Marketing	25	11	24	4	1	3	21	10	21
Order processing	38	25	27	3	1	1	35	24	26
Selling	90	41	68	64	23	50	26	18	18
Telemarketing	10	7	9	5	3	4	5	4	5
Customer and after-sales service
Call center activities	22	10	21	12	4	14	10	6	7
Customer service	81	52	73	11	3	7	70	49	66
Installing products	12	13	15	1	-	1	11	13	14
Technical support	23	16	16	1	-	2	22	16	14
Technology and process development
Computer systems development	7	3	3	2	1	2	5	2	1
Computer systems maintenance	8	9	3	2	1	-	6	8	3
Data processing	10	8	11	2	2	2	8	6	9
Internet web services	3	2	8	1	-	1	2	2	7
Software development and testing	7	8	2	4	2	1	3	6	1
Software and IT services	22	13	18	6	1	2	16	12	16
Other business functions	14	20	20	6	13	6	8	7	14
Other
Events with nonstandard functions reported	66	38	40	45	20	28	21	18	12
Refusal (3)	-	2	1	-	2	1	-	-	-
Does not know (4)	10	6	6	10	6	6	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. (r) = revised. (p) = preliminary. NOTE: Dash represents zero.

Last Modified Date: June 1, 2011