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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	II 2010	I 2011 (r)	II 2011 (p)	II 2010	I 2011 (r)	II 2011 (p)	II 2010	I 2011 (r)	II 2011 (p)
Total (2)	1,941	2,008	1,753	864	806	694	1,077	1,202	1,059
Producing goods/providing services
Construction activities	263	243	197	252	226	188	11	17	9
Producing goods	176	177	154	162	150	122	14	27	32
Providing services	62	104	94	37	47	35	25	57	59
Accounting services	30	39	25	-	3	1	30	36	24
Contracted services	68	71	79	46	42	43	22	29	36
Engineering services	29	28	40	10	9	9	19	19	31
Entertainment services	21	33	33	18	30	30	3	3	3
Facility maintenance services	48	42	47	13	7	7	35	35	40
Financial management	14	14	12	-	2	2	14	12	10
Financial services	32	19	26	24	13	20	8	6	6
Food and cafeteria services	30	30	35	18	10	15	12	20	20
Gaming services	4	5	9	2	1	9	2	4	-
Health care services	30	24	22	25	19	18	5	5	4
Housekeeping services	13	15	9	1	1	1	12	14	8
Lodging services	11	8	3	10	7	1	1	1	2
Maintaining and repairing products	21	20	19	7	5	5	14	15	14
Security services	16	8	9	9	4	2	7	4	7
Assembling products	34	43	34	10	9	14	24	34	20
Fabricating	39	28	37	26	20	20	13	8	17
Quality assurance/quality control	36	37	36	-	1	-	36	36	36
Supervision--first line or direct	84	82	74	-	-	1	84	82	73
Procurement, logistics, distribution
Buying	9	15	7	1	-	-	8	15	7
Distribution	25	45	32	9	10	5	16	35	27
Packing	14	29	24	1	8	2	13	21	22
Receiving	20	24	19	-	-	-	20	24	19
Shipping	38	50	32	1	11	3	37	39	29
Transporting	41	31	22	18	13	6	23	18	16
Warehousing	37	51	36	13	17	12	24	34	24
General management and firm infrastructure
Administrative and clerical support	161	128	101	16	16	12	145	112	89
General management	106	117	115	6	7	4	100	110	111
Human resource management
Human resources, including recruiting	60	60	43	2	1	5	58	59	38
Payroll and compensation	24	26	21	4	5	5	20	21	16
Training	9	12	10	2	1	-	7	11	10
Marketing, sales, customer accounts
Advertising	6	7	3	1	2	-	5	5	3
Billing	13	8	8	1	-	-	12	8	8
Marketing	15	25	11	1	3	1	14	22	10
Order processing	17	27	26	-	1	3	17	26	23
Selling	66	71	57	44	53	40	22	18	17
Telemarketing	10	10	3	7	5	2	3	5	1
Customer and after-sales service
Call center activities	32	24	16	21	16	10	11	8	6
Customer service	70	79	71	12	13	12	58	66	59
Installing products	6	15	12	2	1	2	4	14	10
Technical support	16	16	24	1	2	4	15	14	20
Technology and process development
Computer systems development	9	3	6	6	2	3	3	1	3
Computer systems maintenance	9	3	2	1	-	-	8	3	2
Data processing	8	12	5	-	2	-	8	10	5
Internet web services	4	8	1	-	1	-	4	7	1
Software development and testing	8	2	6	3	1	1	5	1	5
Software and IT services	21	19	15	3	2	2	18	17	13
Other business functions	26	21	31	18	7	17	8	14	14
Other
Events with nonstandard functions reported	58	40	48	42	28	30	16	12	18
Refusal (3)	-	1	1	-	1	1	-	-	-
Does not know (4)	9	6	5	9	6	5	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. (r) = revised. (p) = preliminary. NOTE: Dash represents zero.

Last Modified Date: August 17, 2011