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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	III 2010	II 2011 (r)	III 2011 (p)	III 2010	II 2011 (r)	III 2011 (p)	III 2010	II 2011 (r)	III 2011 (p)
Total (2)	1,687	1,848	1,665	688	743	754	999	1,105	911
Producing goods/providing services
Construction activities	205	207	178	189	197	169	16	10	9
Producing goods	155	163	149	136	131	124	19	32	25
Providing services	70	102	84	46	43	33	24	59	51
Accounting services	32	26	27	-	1	2	32	25	25
Contracted services	68	77	136	40	43	110	28	34	26
Engineering services	18	42	26	3	11	11	15	31	15
Entertainment services	37	34	80	32	31	78	5	3	2
Facility maintenance services	41	50	34	7	8	11	34	42	23
Financial management	15	12	13	-	2	2	15	10	11
Financial services	16	27	18	12	21	13	4	6	5
Food and cafeteria services	29	36	33	16	17	19	13	19	14
Gaming services	6	9	3	5	9	1	1	-	2
Health care services	28	25	26	24	21	24	4	4	2
Housekeeping services	8	10	9	-	1	1	8	9	8
Lodging services	9	3	4	6	1	4	3	2	-
Maintaining and repairing products	17	21	21	4	5	6	13	16	15
Security services	8	9	5	4	2	1	4	7	4
Assembling products	39	36	34	11	14	13	28	22	21
Fabricating	25	37	16	11	19	11	14	18	5
Quality assurance/quality control	41	42	36	-	1	1	41	41	35
Supervision--first line or direct	70	79	56	-	1	-	70	78	56
Procurement, logistics, distribution
Buying	11	7	6	2	-	-	9	7	6
Distribution	34	32	44	5	5	7	29	27	37
Packing	23	25	25	5	2	4	18	23	21
Receiving	17	20	16	-	-	-	17	20	16
Shipping	36	33	33	3	4	1	33	29	32
Transporting	41	22	39	13	7	11	28	15	28
Warehousing	38	38	31	5	12	7	33	26	24
General management and firm infrastructure
Administrative and clerical support	123	107	111	16	13	11	107	94	100
General management	86	122	92	8	4	1	78	118	91
Human resource management
Human resources, including recruiting	51	42	42	2	5	2	49	37	40
Payroll and compensation	22	22	21	2	5	6	20	17	15
Training	8	9	5	5	1	1	3	8	4
Marketing, sales, customer accounts
Advertising	7	3	3	-	-	1	7	3	2
Billing	11	9	5	-	-	-	11	9	5
Marketing	19	13	11	2	2	1	17	11	10
Order processing	17	27	27	-	3	3	17	24	24
Selling	33	62	33	16	42	23	17	20	10
Telemarketing	3	3	6	1	2	5	2	1	1
Customer and after-sales service
Call center activities	23	18	10	16	11	4	7	7	6
Customer service	57	76	41	15	12	9	42	64	32
Installing products	9	12	3	-	2	-	9	10	3
Technical support	11	27	13	-	4	-	11	23	13
Technology and process development
Computer systems development	7	6	4	5	3	2	2	3	2
Computer systems maintenance	6	3	5	-	-	-	6	3	5
Data processing	9	6	8	2	-	-	7	6	8
Internet web services	3	2	5	-	1	1	3	1	4
Software development and testing	4	7	3	-	2	2	4	5	1
Software and IT services	18	15	12	3	2	1	15	13	11
Other business functions	23	33	23	16	20	17	7	13	6
Other
Events with nonstandard functions reported	52	52	23	30	34	17	22	18	6
Refusal (3)	-	1	1	-	1	1	-	-	-
Does not know (4)	3	6	4	3	6	4	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. (r) = revised. (p) = preliminary. NOTE: Dash represents zero.

Last Modified Date: November 15, 2011