Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
Selected business functions by business process (1) Total Main Secondary
III
2010
II
2011(r)
III
2011(p)
III
2010
II
2011(r)
III
2011(p)
III
2010
II
2011(r)
III
2011(p)
Total (2)
1,687 1,848 1,665 688 743 754 999 1,105 911

Producing goods/providing services

                 
Construction activities
205 207 178 189 197 169 16 10 9
Producing goods
155 163 149 136 131 124 19 32 25
Providing services
70 102 84 46 43 33 24 59 51
Accounting services
32 26 27 - 1 2 32 25 25
Contracted services
68 77 136 40 43 110 28 34 26
Engineering services
18 42 26 3 11 11 15 31 15
Entertainment services
37 34 80 32 31 78 5 3 2
Facility maintenance services
41 50 34 7 8 11 34 42 23
Financial management
15 12 13 - 2 2 15 10 11
Financial services
16 27 18 12 21 13 4 6 5
Food and cafeteria services
29 36 33 16 17 19 13 19 14
Gaming services
6 9 3 5 9 1 1 - 2
Health care services
28 25 26 24 21 24 4 4 2
Housekeeping services
8 10 9 - 1 1 8 9 8
Lodging services
9 3 4 6 1 4 3 2 -
Maintaining and repairing products
17 21 21 4 5 6 13 16 15
Security services
8 9 5 4 2 1 4 7 4
Assembling products
39 36 34 11 14 13 28 22 21
Fabricating
25 37 16 11 19 11 14 18 5
Quality assurance/quality control
41 42 36 - 1 1 41 41 35
Supervision--first line or direct
70 79 56 - 1 - 70 78 56

Procurement, logistics, distribution

                 
Buying
11 7 6 2 - - 9 7 6
Distribution
34 32 44 5 5 7 29 27 37
Packing
23 25 25 5 2 4 18 23 21
Receiving
17 20 16 - - - 17 20 16
Shipping
36 33 33 3 4 1 33 29 32
Transporting
41 22 39 13 7 11 28 15 28
Warehousing
38 38 31 5 12 7 33 26 24

General management and firm infrastructure

                 
Administrative and clerical support
123 107 111 16 13 11 107 94 100
General management
86 122 92 8 4 1 78 118 91

Human resource management

                 
Human resources, including recruiting
51 42 42 2 5 2 49 37 40
Payroll and compensation
22 22 21 2 5 6 20 17 15
Training
8 9 5 5 1 1 3 8 4

Marketing, sales, customer accounts

                 
Advertising
7 3 3 - - 1 7 3 2
Billing
11 9 5 - - - 11 9 5
Marketing
19 13 11 2 2 1 17 11 10
Order processing
17 27 27 - 3 3 17 24 24
Selling
33 62 33 16 42 23 17 20 10
Telemarketing
3 3 6 1 2 5 2 1 1

Customer and after-sales service

                 
Call center activities
23 18 10 16 11 4 7 7 6
Customer service
57 76 41 15 12 9 42 64 32
Installing products
9 12 3 - 2 - 9 10 3
Technical support
11 27 13 - 4 - 11 23 13

Technology and process development

                 
Computer systems development
7 6 4 5 3 2 2 3 2
Computer systems maintenance
6 3 5 - - - 6 3 5
Data processing
9 6 8 2 - - 7 6 8
Internet web services
3 2 5 - 1 1 3 1 4
Software development and testing
4 7 3 - 2 2 4 5 1
Software and IT services
18 15 12 3 2 1 15 13 11

Other business functions

23 33 23 16 20 17 7 13 6

Other

                 
Events with nonstandard functions reported
52 52 23 30 34 17 22 18 6
Refusal (3)
- 1 1 - 1 1 - - -
Does not know (4)
3 6 4 3 6 4 - - -

Footnotes:
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Excludes events in which the employer refused to participate in any part of the employer interview.
(4) Excludes events in which contact with the employer was not possible.
(r) = revised.
(p) = preliminary.

NOTE: Dash represents zero.

 

Last Modified Date: November 15, 2011