Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
Selected business functions by business process (1) Total Main Secondary
IV
2010
III
2011(r)
IV
2011(p)
IV
2010
III
2011(r)
IV
2011(p)
IV
2010
III
2011(r)
IV
2011(p)
Total (2)
1,897 1,872 1,573 864 836 703 1,033 1,036 870

Producing goods/providing services

                 
Construction activities
330 198 214 310 188 205 20 10 9
Producing goods
168 156 152 145 129 126 23 27 26
Providing services
89 95 82 52 40 20 37 55 62
Accounting services
26 31 26 4 2 3 22 29 23
Contracted services
98 148 112 64 121 87 34 27 25
Engineering services
30 31 38 8 12 9 22 19 29
Entertainment services
33 89 68 27 87 66 6 2 2
Facility maintenance services
41 40 46 13 11 11 28 29 35
Financial management
12 17 14 5 3 1 7 14 13
Financial services
20 22 14 12 16 11 8 6 3
Food and cafeteria services
44 35 26 26 19 14 18 16 12
Gaming services
15 3 1 14 1 1 1 2 -
Health care services
27 33 17 24 31 15 3 2 2
Housekeeping services
14 10 8 1 1 1 13 9 7
Lodging services
9 5 8 6 4 7 3 1 1
Maintaining and repairing products
23 23 13 4 6 2 19 17 11
Security services
10 8 9 4 3 2 6 5 7
Assembling products
43 35 42 6 14 13 37 21 29
Fabricating
34 18 30 24 12 16 10 6 14
Quality assurance/quality control
45 39 15 1 1 - 44 38 15
Supervision--first line or direct
68 69 53 - - - 68 69 53

Procurement, logistics, distribution

                 
Buying
9 7 9 - - - 9 7 9
Distribution
33 46 28 4 7 5 29 39 23
Packing
19 28 21 2 5 - 17 23 21
Receiving
19 18 16 1 - - 18 18 16
Shipping
34 38 22 5 1 2 29 37 20
Transporting
27 41 17 10 13 7 17 28 10
Warehousing
43 34 28 11 9 5 32 25 23

General management and firm infrastructure

                 
Administrative and clerical support
120 126 76 18 11 12 102 115 64
General management
81 103 74 1 1 2 80 102 72

Human resource management

                 
Human resources, including recruiting
57 45 36 4 2 3 53 43 33
Payroll and compensation
19 21 19 1 6 8 18 15 11
Training
6 8 11 1 2 1 5 6 10

Marketing, sales, customer accounts

                 
Advertising
6 5 4 1 2 1 5 3 3
Billing
7 6 4 - - - 7 6 4
Marketing
11 15 19 1 1 2 10 14 17
Order processing
25 30 11 1 3 - 24 27 11
Selling
41 37 39 23 23 17 18 14 22
Telemarketing
7 6 1 3 5 - 4 1 1

Customer and after-sales service

                 
Call center activities
10 11 8 4 5 5 6 6 3
Customer service
52 51 52 3 11 5 49 40 47
Installing products
13 4 17 - - 2 13 4 15
Technical support
16 15 21 - 1 1 16 14 20

Technology and process development

                 
Computer systems development
3 4 2 1 2 1 2 2 1
Computer systems maintenance
9 6 3 1 - 1 8 6 2
Data processing
8 10 6 2 - - 6 10 6
Internet web services
2 5 2 - 1 - 2 4 2
Software development and testing
8 4 5 2 2 1 6 2 4
Software and IT services
13 16 9 1 2 - 12 14 9

Other business functions

20 27 25 13 20 12 7 7 13

Other

                 
Events with nonstandard functions reported
38 28 33 20 19 19 18 9 14
Refusal (3)
2 1 - 2 1 - - - -
Does not know (4)
6 7 5 6 7 5 - - -

Footnotes:
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Excludes events in which the employer refused to participate in any part of the employer interview.
(4) Excludes events in which contact with the employer was not possible.
(r) = revised.
(p) = preliminary.

NOTE: Dash represents zero.

 

Last Modified Date: March 7, 2012