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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2010 and 2011(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	IV 2010	III 2011 (r)	IV 2011 (p)	IV 2010	III 2011 (r)	IV 2011 (p)	IV 2010	III 2011 (r)	IV 2011 (p)
Total (2)	1,897	1,872	1,573	864	836	703	1,033	1,036	870
Producing goods/providing services
Construction activities	330	198	214	310	188	205	20	10	9
Producing goods	168	156	152	145	129	126	23	27	26
Providing services	89	95	82	52	40	20	37	55	62
Accounting services	26	31	26	4	2	3	22	29	23
Contracted services	98	148	112	64	121	87	34	27	25
Engineering services	30	31	38	8	12	9	22	19	29
Entertainment services	33	89	68	27	87	66	6	2	2
Facility maintenance services	41	40	46	13	11	11	28	29	35
Financial management	12	17	14	5	3	1	7	14	13
Financial services	20	22	14	12	16	11	8	6	3
Food and cafeteria services	44	35	26	26	19	14	18	16	12
Gaming services	15	3	1	14	1	1	1	2	-
Health care services	27	33	17	24	31	15	3	2	2
Housekeeping services	14	10	8	1	1	1	13	9	7
Lodging services	9	5	8	6	4	7	3	1	1
Maintaining and repairing products	23	23	13	4	6	2	19	17	11
Security services	10	8	9	4	3	2	6	5	7
Assembling products	43	35	42	6	14	13	37	21	29
Fabricating	34	18	30	24	12	16	10	6	14
Quality assurance/quality control	45	39	15	1	1	-	44	38	15
Supervision--first line or direct	68	69	53	-	-	-	68	69	53
Procurement, logistics, distribution
Buying	9	7	9	-	-	-	9	7	9
Distribution	33	46	28	4	7	5	29	39	23
Packing	19	28	21	2	5	-	17	23	21
Receiving	19	18	16	1	-	-	18	18	16
Shipping	34	38	22	5	1	2	29	37	20
Transporting	27	41	17	10	13	7	17	28	10
Warehousing	43	34	28	11	9	5	32	25	23
General management and firm infrastructure
Administrative and clerical support	120	126	76	18	11	12	102	115	64
General management	81	103	74	1	1	2	80	102	72
Human resource management
Human resources, including recruiting	57	45	36	4	2	3	53	43	33
Payroll and compensation	19	21	19	1	6	8	18	15	11
Training	6	8	11	1	2	1	5	6	10
Marketing, sales, customer accounts
Advertising	6	5	4	1	2	1	5	3	3
Billing	7	6	4	-	-	-	7	6	4
Marketing	11	15	19	1	1	2	10	14	17
Order processing	25	30	11	1	3	-	24	27	11
Selling	41	37	39	23	23	17	18	14	22
Telemarketing	7	6	1	3	5	-	4	1	1
Customer and after-sales service
Call center activities	10	11	8	4	5	5	6	6	3
Customer service	52	51	52	3	11	5	49	40	47
Installing products	13	4	17	-	-	2	13	4	15
Technical support	16	15	21	-	1	1	16	14	20
Technology and process development
Computer systems development	3	4	2	1	2	1	2	2	1
Computer systems maintenance	9	6	3	1	-	1	8	6	2
Data processing	8	10	6	2	-	-	6	10	6
Internet web services	2	5	2	-	1	-	2	4	2
Software development and testing	8	4	5	2	2	1	6	2	4
Software and IT services	13	16	9	1	2	-	12	14	9
Other business functions	20	27	25	13	20	12	7	7	13
Other
Events with nonstandard functions reported	38	28	33	20	19	19	18	9	14
Refusal (3)	2	1	-	2	1	-	-	-	-
Does not know (4)	6	7	5	6	7	5	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. (r) = revised. (p) = preliminary.
NOTE: Dash represents zero.

Last Modified Date: March 7, 2012