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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	I 2011	IV 2012 (r)	I 2012 (p)	I 2011	IV 2012 (r)	I 2012 (p)	I 2011	IV 2012 (r)	I 2012 (p)
Total (2)	2,008	1,812	1,515	806	808	599	1,202	1,004	916
Producing goods/providing services
Construction activities	243	236	145	226	227	138	17	9	7
Producing goods	177	175	125	150	146	106	27	29	19
Providing services	104	88	78	47	23	19	57	65	59
Accounting services	39	31	16	3	3	4	36	28	12
Contracted services	71	130	78	42	102	57	29	28	21
Engineering services	28	45	26	9	10	5	19	35	21
Entertainment services	33	82	53	30	80	49	3	2	4
Facility maintenance services	42	48	39	7	9	5	35	39	34
Financial management	14	18	9	2	2	2	12	16	7
Financial services	19	17	13	13	13	6	6	4	7
Food and cafeteria services	30	31	35	10	15	22	20	16	13
Gaming services	5	3	2	1	3	2	4	-	-
Health care services	24	18	21	19	16	17	5	2	4
Housekeeping services	15	8	13	1	1	1	14	7	12
Lodging services	8	8	11	7	7	6	1	1	5
Maintaining and repairing products	20	18	8	5	3	3	15	15	5
Security services	8	9	8	4	2	1	4	7	7
Assembling products	43	49	23	9	15	4	34	34	19
Fabricating	28	35	31	20	18	13	8	17	18
Quality assurance/quality control	37	21	42	1	-	-	36	21	42
Supervision--first line or direct	82	65	67	-	-	-	82	65	67
Procurement, logistics, distribution
Buying	15	12	4	-	-	-	15	12	4
Distribution	45	33	40	10	5	8	35	28	32
Packing	29	24	23	8	-	1	21	24	22
Receiving	24	18	20	-	-	-	24	18	20
Shipping	50	23	35	11	1	4	39	22	31
Transporting	31	21	17	13	10	3	18	11	14
Warehousing	51	33	37	17	6	9	34	27	28
General management and firm infrastructure
Administrative and clerical support	128	87	77	16	12	12	112	75	65
General management	117	85	82	7	3	4	110	82	78
Human resource management
Human resources, including recruiting	60	44	35	1	4	-	59	40	35
Payroll and compensation	26	19	17	5	8	2	21	11	15
Training	12	11	6	1	1	2	11	10	4
Marketing, sales, customer accounts
Advertising	7	4	6	2	1	1	5	3	5
Billing	8	5	4	-	-	-	8	5	4
Marketing	25	21	13	3	2	1	22	19	12
Order processing	27	12	19	1	-	1	26	12	18
Selling	71	48	59	53	24	38	18	24	21
Telemarketing	10	2	6	5	-	5	5	2	1
Customer and after-sales service
Call center activities	24	11	13	16	8	8	8	3	5
Customer service	79	59	81	13	5	13	66	54	68
Installing products	15	18	5	1	2	2	14	16	3
Technical support	16	22	11	2	1	-	14	21	11
Technology and process development
Computer systems development	3	4	6	2	1	1	1	3	5
Computer systems maintenance	3	4	4	-	1	1	3	3	3
Data processing	12	6	4	2	-	1	10	6	3
Internet web services	8	2	2	1	-	1	7	2	1
Software development and testing	2	7	4	1	1	3	1	6	1
Software and IT services	19	14	21	2	2	5	17	12	16
Other business functions	21	28	21	7	15	13	14	13	8
Other
Events with nonstandard functions reported	40	44	35	28	25	26	12	19	9
Refusal (3)	1	-	1	1	-	1	-	-	-
Does not know (4)	6	7	6	6	7	6	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. (r) = revised. (p) = preliminary.
NOTE: Dash represents zero.