An official website of the United States government

The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	II 2011	I 2012 (r)	II 2012 (p)	II 2011	I 2012 (r)	II 2012 (p)	II 2011	I 2012 (r)	II 2012 (p)
Total (2)	1,848	1,767	1,651	743	729	659	1,105	1,038	992
Producing goods/providing services
Construction activities	207	185	187	197	173	177	10	12	10
Producing goods	163	136	100	131	114	84	32	22	16
Providing services	102	84	82	43	24	34	59	60	48
Accounting services	26	20	21	1	5	1	25	15	20
Contracted services	77	106	86	43	83	72	34	23	14
Engineering services	42	29	30	11	6	7	31	23	23
Entertainment services	34	73	58	31	69	46	3	4	12
Facility maintenance services	50	45	44	8	5	13	42	40	31
Financial management	12	12	15	2	2	-	10	10	15
Financial services	27	16	12	21	9	9	6	7	3
Food and cafeteria services	36	37	31	17	24	17	19	13	14
Gaming services	9	2	4	9	2	3	-	-	1
Health care services	25	23	24	21	19	19	4	4	5
Housekeeping services	10	13	9	1	1	-	9	12	9
Lodging services	3	11	3	1	6	1	2	5	2
Maintaining and repairing products	21	11	22	5	3	3	16	8	19
Security services	9	10	10	2	1	2	7	9	8
Assembling products	36	30	25	14	7	9	22	23	16
Fabricating	37	34	19	19	12	13	18	22	6
Quality assurance/quality control	42	47	44	1	1	-	41	46	44
Supervision--first line or direct	79	81	78	1	-	1	78	81	77
Procurement, logistics, distribution
Buying	7	4	16	-	-	1	7	4	15
Distribution	32	43	29	5	9	3	27	34	26
Packing	25	25	18	2	1	2	23	24	16
Receiving	20	23	18	-	-	-	20	23	18
Shipping	33	37	32	4	4	1	29	33	31
Transporting	22	21	20	7	5	8	15	16	12
Warehousing	38	42	26	12	10	6	26	32	20
General management and firm infrastructure
Administrative and clerical support	107	94	83	13	14	12	94	80	71
General management	122	100	80	4	4	2	118	96	78
Human resource management
Human resources, including recruiting	42	38	63	5	1	1	37	37	62
Payroll and compensation	22	19	21	5	2	10	17	17	11
Training	9	8	12	1	3	3	8	5	9
Marketing, sales, customer accounts
Advertising	3	7	3	-	2	1	3	5	2
Billing	9	4	6	-	-	-	9	4	6
Marketing	13	15	19	2	2	3	11	13	16
Order processing	27	20	25	3	1	1	24	19	24
Selling	62	67	59	42	43	38	20	24	21
Telemarketing	3	5	6	2	4	3	1	1	3
Customer and after-sales service
Call center activities	18	17	17	11	11	14	7	6	3
Customer service	76	86	95	12	14	12	64	72	83
Installing products	12	6	11	2	2	2	10	4	9
Technical support	27	11	24	4	-	-	23	11	24
Technology and process development
Computer systems development	6	6	5	3	1	3	3	5	2
Computer systems maintenance	3	4	11	-	1	1	3	3	10
Data processing	6	5	3	-	1	-	6	4	3
Internet web services	2	2	3	1	1	-	1	1	3
Software development and testing	7	6	5	2	4	2	5	2	3
Software and IT services	15	24	16	2	8	4	13	16	12
Other business functions	33	23	21	20	15	15	13	8	6
Other
Events with nonstandard functions reported	52	43	36	34	29	15	18	14	21
Refusal (3)	1	1	1	1	1	1	-	-	-
Does not know (4)	6	6	2	6	6	2	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. (p) = preliminary. (r) = revised.
NOTE: Dash represents zero.