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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2011 and 2012(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	IV 2011	III 2012 (r)	IV 2012 (p)	IV 2011	III 2012 (r)	IV 2012 (p)	IV 2011	III 2012 (r)	IV 2012 (p)
Total (2)	1,796	1,610	2,135	807	661	696	989	949	1,439
Producing goods/providing services
Construction activities	236	141	205	227	135	184	9	6	21
Producing goods	175	125	160	146	110	128	29	15	32
Providing services	87	74	85	22	26	20	65	48	65
Accounting services	30	37	22	3	6	1	27	31	21
Contracted services	129	106	141	102	92	87	27	14	54
Engineering services	44	29	48	10	5	7	34	24	41
Entertainment services	82	78	54	80	71	47	2	7	7
Facility maintenance services	47	40	63	9	7	12	38	33	51
Financial management	17	10	12	2	3	-	15	7	12
Financial services	16	16	10	13	8	5	3	8	5
Food and cafeteria services	31	29	36	15	16	16	16	13	20
Gaming services	3	3	4	3	2	3	-	1	1
Health care services	18	16	20	16	14	16	2	2	4
Housekeeping services	8	4	21	1	-	2	7	4	19
Lodging services	8	1	15	7	1	4	1	-	11
Maintaining and repairing products	17	17	45	3	6	5	14	11	40
Security services	9	7	8	2	2	5	7	5	3
Assembling products	49	37	46	15	10	9	34	27	37
Fabricating	34	25	38	18	15	11	16	10	27
Quality assurance/quality control	21	43	84	-	1	-	21	42	84
Supervision--first line or direct	65	58	70	-	-	-	65	58	70
Procurement, logistics, distribution
Buying	11	10	14	-	-	-	11	10	14
Distribution	32	29	39	5	3	5	27	26	34
Packing	24	29	33	-	2	2	24	27	31
Receiving	18	15	22	-	-	-	18	15	22
Shipping	23	39	41	1	2	1	22	37	40
Transporting	21	24	46	10	13	13	11	11	33
Warehousing	33	40	62	6	9	4	27	31	58
General management and firm infrastructure
Administrative and clerical support	86	91	89	12	16	13	74	75	76
General management	84	77	80	3	8	-	81	69	80
Human resource management
Human resources, including recruiting	43	60	88	4	-	2	39	60	86
Payroll and compensation	19	17	18	8	5	3	11	12	15
Training	11	10	15	1	1	2	10	9	13
Marketing, sales, customer accounts
Advertising	4	2	6	1	1	1	3	1	5
Billing	5	9	8	-	-	-	5	9	8
Marketing	21	14	26	2	-	2	19	14	24
Order processing	12	23	35	-	2	2	12	21	33
Selling	48	43	78	24	21	34	24	22	44
Telemarketing	2	5	12	-	4	5	2	1	7
Customer and after-sales service
Call center activities	11	14	12	8	9	6	3	5	6
Customer service	59	69	94	5	5	8	54	64	86
Installing products	18	10	31	2	2	-	16	8	31
Technical support	22	20	26	1	1	-	21	19	26
Technology and process development
Computer systems development	3	5	6	1	1	2	2	4	4
Computer systems maintenance	3	6	4	1	-	-	2	6	4
Data processing	6	9	4	-	-	-	6	9	4
Internet web services	2	1	4	-	-	-	2	1	4
Software development and testing	7	3	6	1	-	3	6	3	3
Software and IT services	14	10	14	2	1	2	12	9	12
Other business functions	28	30	35	15	25	24	13	5	11
Other
Events with nonstandard functions reported	44	55	80	25	29	53	19	26	27
Refusal (3)	-	2	-	-	2	-	-	-	-
Does not know (4)	7	2	3	7	2	3	-	-	-
Footnotes: (1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. (p) = preliminary. (r) = revised.
NOTE: Dash represents zero.