Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2012 and 2013(Number of reports)
Selected business functions by business process (1) Total Main Secondary
I
2012(r)
IV
2012(r)
I
2013(p)
I
2012(r)
IV
2012(r)
I
2013(p)
I
2012(r)
IV
2012(r)
I
2013(p)
Total (2)
1,778 2,541 1,205 732 908 496 1,046 1,633 709

Producing goods/providing services

                 
Construction activities
185 274 106 173 250 100 12 24 6
Producing goods
136 179 95 114 144 84 22 35 11
Providing services
87 93 46 24 23 19 63 70 27
Accounting services
20 28 16 5 3 - 15 25 16
Contracted services
106 179 73 83 121 56 23 58 17
Engineering services
29 54 22 6 7 5 23 47 17
Entertainment services
73 100 52 69 93 47 4 7 5
Facility maintenance services
45 73 34 5 13 4 40 60 30
Financial management
12 15 4 2 - - 10 15 4
Financial services
17 14 4 10 8 2 7 6 2
Food and cafeteria services
37 44 22 24 20 11 13 24 11
Gaming services
2 5 3 2 3 2 - 2 1
Health care services
24 27 19 20 22 17 4 5 2
Housekeeping services
13 22 11 1 2 6 12 20 5
Lodging services
11 17 7 6 6 3 5 11 4
Maintaining and repairing products
11 52 14 3 5 1 8 47 13
Security services
10 10 13 1 5 4 9 5 9
Assembling products
30 52 34 7 12 14 23 40 20
Fabricating
34 43 27 12 12 17 22 31 10
Quality assurance/quality control
47 96 39 1 - - 46 96 39
Supervision--first line or direct
81 88 52 - 1 - 81 87 52

Procurement, logistics, distribution

                 
Buying
4 15 6 - - - 4 15 6
Distribution
43 40 18 9 5 5 34 35 13
Packing
25 34 13 1 2 - 24 32 13
Receiving
23 23 15 - - - 23 23 15
Shipping
37 44 23 4 2 2 33 42 21
Transporting
21 50 18 5 16 7 16 34 11
Warehousing
42 68 34 10 6 6 32 62 28

General management and firm infrastructure

                 
Administrative and clerical support
94 106 68 14 15 15 80 91 53
General management
100 100 68 4 - 2 96 100 66

Human resource management

                 
Human resources, including recruiting
40 96 37 1 2 2 39 94 35
Payroll and compensation
20 22 12 3 3 1 17 19 11
Training
8 17 4 3 3 - 5 14 4

Marketing, sales, customer accounts

                 
Advertising
7 6 5 2 1 1 5 5 4
Billing
4 9 5 - - - 4 9 5
Marketing
15 28 14 2 2 2 13 26 12
Order processing
20 39 8 1 2 - 19 37 8
Selling
68 85 39 43 39 25 25 46 14
Telemarketing
5 13 4 4 5 3 1 8 1

Customer and after-sales service

                 
Call center activities
17 14 13 11 7 10 6 7 3
Customer service
88 104 51 14 8 7 74 96 44
Installing products
6 37 5 2 1 1 4 36 4
Technical support
11 29 13 - - - 11 29 13

Technology and process development

                 
Computer systems development
6 7 - 1 2 - 5 5 -
Computer systems maintenance
4 6 1 1 - 1 3 6 -
Data processing
5 4 4 1 - 1 4 4 3
Internet web services
2 6 - 1 - - 1 6 -
Software development and testing
6 8 1 4 3 - 2 5 1
Software and IT services
24 23 13 8 6 3 16 17 10

Other business functions

23 43 20 15 28 10 8 15 10

Other

                 
Events with nonstandard functions reported
43 96 27 29 57 11 14 39 16
Refusal (3)
1 1 - 1 1 - - - -
Does not know (4)
6 6 2 6 6 2 - - -

(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear.
(2) Data were reported by all states and the District of Columbia.
(3) Excludes events in which the employer refused to participate in any part of the employer interview.
(4) Excludes events in which contact with the employer was not possible.
(p) = preliminary.
(r) = revised.

NOTE: Dash represents zero.