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Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2012 and 2013

Table 1. Selected business functions involved in nonseasonal extended mass layoff events, selected quarters, 2012 and 2013(Number of reports)
Selected business functions by business process (1)	Total			Main			Secondary
Selected business functions by business process (1)	I 2012 (r)	IV 2012 (r)	I 2013 (p)	I 2012 (r)	IV 2012 (r)	I 2013 (p)	I 2012 (r)	IV 2012 (r)	I 2013 (p)
Total (2)	1,778	2,541	1,205	732	908	496	1,046	1,633	709
Producing goods/providing services
Construction activities	185	274	106	173	250	100	12	24	6
Producing goods	136	179	95	114	144	84	22	35	11
Providing services	87	93	46	24	23	19	63	70	27
Accounting services	20	28	16	5	3	-	15	25	16
Contracted services	106	179	73	83	121	56	23	58	17
Engineering services	29	54	22	6	7	5	23	47	17
Entertainment services	73	100	52	69	93	47	4	7	5
Facility maintenance services	45	73	34	5	13	4	40	60	30
Financial management	12	15	4	2	-	-	10	15	4
Financial services	17	14	4	10	8	2	7	6	2
Food and cafeteria services	37	44	22	24	20	11	13	24	11
Gaming services	2	5	3	2	3	2	-	2	1
Health care services	24	27	19	20	22	17	4	5	2
Housekeeping services	13	22	11	1	2	6	12	20	5
Lodging services	11	17	7	6	6	3	5	11	4
Maintaining and repairing products	11	52	14	3	5	1	8	47	13
Security services	10	10	13	1	5	4	9	5	9
Assembling products	30	52	34	7	12	14	23	40	20
Fabricating	34	43	27	12	12	17	22	31	10
Quality assurance/quality control	47	96	39	1	-	-	46	96	39
Supervision--first line or direct	81	88	52	-	1	-	81	87	52
Procurement, logistics, distribution
Buying	4	15	6	-	-	-	4	15	6
Distribution	43	40	18	9	5	5	34	35	13
Packing	25	34	13	1	2	-	24	32	13
Receiving	23	23	15	-	-	-	23	23	15
Shipping	37	44	23	4	2	2	33	42	21
Transporting	21	50	18	5	16	7	16	34	11
Warehousing	42	68	34	10	6	6	32	62	28
General management and firm infrastructure
Administrative and clerical support	94	106	68	14	15	15	80	91	53
General management	100	100	68	4	-	2	96	100	66
Human resource management
Human resources, including recruiting	40	96	37	1	2	2	39	94	35
Payroll and compensation	20	22	12	3	3	1	17	19	11
Training	8	17	4	3	3	-	5	14	4
Marketing, sales, customer accounts
Advertising	7	6	5	2	1	1	5	5	4
Billing	4	9	5	-	-	-	4	9	5
Marketing	15	28	14	2	2	2	13	26	12
Order processing	20	39	8	1	2	-	19	37	8
Selling	68	85	39	43	39	25	25	46	14
Telemarketing	5	13	4	4	5	3	1	8	1
Customer and after-sales service
Call center activities	17	14	13	11	7	10	6	7	3
Customer service	88	104	51	14	8	7	74	96	44
Installing products	6	37	5	2	1	1	4	36	4
Technical support	11	29	13	-	-	-	11	29	13
Technology and process development
Computer systems development	6	7	-	1	2	-	5	5	-
Computer systems maintenance	4	6	1	1	-	1	3	6	-
Data processing	5	4	4	1	-	1	4	4	3
Internet web services	2	6	-	1	-	-	1	6	-
Software development and testing	6	8	1	4	3	-	2	5	1
Software and IT services	24	23	13	8	6	3	16	17	10
Other business functions	23	43	20	15	28	10	8	15	10
Other
Events with nonstandard functions reported	43	96	27	29	57	11	14	39	16
Refusal (3)	1	1	-	1	1	-	-	-	-
Does not know (4)	6	6	2	6	6	2	-	-	-
(1) Business functions reported in this table were the most frequently cited functions in 2007. Functions are grouped by business process without regard to the industry of the establishment. Therefore, the process "operations" does not appear. (2) Data were reported by all states and the District of Columbia. (3) Excludes events in which the employer refused to participate in any part of the employer interview. (4) Excludes events in which contact with the employer was not possible. ^(p) = preliminary. ^(r) = revised. NOTE: Dash represents zero.