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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
II 2008 | I 2009 (r) | II 2009 (p) | II 2008 | I 2009 (r) | II 2009 (p) | II 2008 | I 2009 (r) | II 2009 (p) | |
Total, private nonfarm | |||||||||
Core Processes | 1,041 | 3,624 | 2,246 | 801 | 2,721 | 1,726 | 240 | 903 | 520 |
Procurement, logistics, and distribution | 98 | 372 | 238 | 13 | 21 | 19 | 85 | 351 | 219 |
Operations | 779 | 2,657 | 1,693 | 753 | 2,595 | 1,657 | 26 | 62 | 36 |
Product development | 34 | 167 | 84 | 6 | 15 | 8 | 28 | 152 | 76 |
Marketing, sales, and account management | 66 | 266 | 116 | 16 | 67 | 23 | 50 | 199 | 93 |
Customer and after-sales service | 64 | 162 | 115 | 13 | 23 | 19 | 51 | 139 | 96 |
Support Processes | 329 | 1,191 | 808 | 34 | 92 | 57 | 295 | 1,099 | 751 |
General management and firm infrastructure | 224 | 774 | 516 | 29 | 60 | 45 | 195 | 714 | 471 |
Human resources management | 73 | 249 | 158 | - | 18 | 2 | 73 | 231 | 156 |
Technology and process development | 32 | 168 | 134 | 5 | 14 | 10 | 27 | 154 | 124 |
Business Function not provided (2) | 36 | 74 | 32 | 36 | 74 | 32 | - | - | - |
Goods-producing industries | |||||||||
Core Processes | 613 | 2,128 | 1,391 | 485 | 1,659 | 1,077 | 128 | 469 | 314 |
Procurement, logistics, and distribution | 60 | 215 | 167 | 5 | 3 | 7 | 55 | 212 | 160 |
Operations | 479 | 1,658 | 1,073 | 471 | 1,642 | 1,061 | 8 | 16 | 12 |
Product development | 24 | 112 | 59 | 3 | 7 | 2 | 21 | 105 | 57 |
Marketing, sales, and account management | 27 | 98 | 46 | 4 | 5 | 5 | 23 | 93 | 41 |
Customer and after-sales service | 23 | 45 | 46 | 2 | 2 | 2 | 21 | 43 | 44 |
Support Processes | 147 | 653 | 504 | 6 | 19 | 18 | 141 | 634 | 486 |
General management and firm infrastructure | 93 | 416 | 309 | 5 | 13 | 14 | 88 | 403 | 295 |
Human resources management | 38 | 125 | 104 | - | - | - | 38 | 125 | 104 |
Technology and process development | 16 | 112 | 91 | 1 | 6 | 4 | 15 | 106 | 87 |
Business Function not provided (2) | 5 | 23 | 7 | 5 | 23 | 7 | - | - | - |
Service-providing industries | |||||||||
Core Processes | 428 | 1,496 | 855 | 316 | 1,062 | 649 | 112 | 434 | 206 |
Procurement, logistics, and distribution | 38 | 157 | 71 | 8 | 18 | 12 | 30 | 139 | 59 |
Operations | 300 | 999 | 620 | 282 | 953 | 596 | 18 | 46 | 24 |
Product development | 10 | 55 | 25 | 3 | 8 | 6 | 7 | 47 | 19 |
Marketing, sales, and account management | 39 | 168 | 70 | 12 | 62 | 18 | 27 | 106 | 52 |
Customer and after-sales service | 41 | 117 | 69 | 11 | 21 | 17 | 30 | 96 | 52 |
Support Processes | 182 | 538 | 304 | 28 | 73 | 39 | 154 | 465 | 265 |
General management and firm infrastructure | 131 | 358 | 207 | 24 | 47 | 31 | 107 | 311 | 176 |
Human resources management | 35 | 124 | 54 | – | 18 | 2 | 35 | 106 | 52 |
Technology and process development | 16 | 56 | 43 | 4 | 8 | 6 | 12 | 48 | 37 |
Business Function not provided (2) | 31 | 51 | 25 | 31 | 51 | 25 | - | - | - |
(1) Data were reported by all states and the District of Columbia. NOTE: Dash represents zero. |