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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
III 2008 |
II 2009(r) |
III 2009(p) |
III 2008 |
II 2009(r) |
III 2009(p) |
III 2008 |
II 2009(r) |
III 2009(p) |
|
Total, private nonfarm | |||||||||
Core Processes |
1,299 | 2,473 | 1,450 | 954 | 1,902 | 1,118 | 345 | 571 | 332 |
Procurement, logistics, and distribution
|
144 | 259 | 148 | 12 | 21 | 12 | 132 | 238 | 136 |
Operations
|
940 | 1,859 | 1,097 | 909 | 1,820 | 1,071 | 31 | 39 | 26 |
Product development
|
43 | 90 | 50 | 8 | 10 | 4 | 35 | 80 | 46 |
Marketing, sales, and account management
|
85 | 137 | 71 | 12 | 29 | 19 | 73 | 108 | 52 |
Customer and after-sales service
|
87 | 128 | 84 | 13 | 22 | 12 | 74 | 106 | 72 |
Support Processes |
485 | 879 | 431 | 47 | 59 | 37 | 438 | 820 | 394 |
General management and firm infrastructure
|
316 | 558 | 283 | 31 | 47 | 27 | 285 | 511 | 256 |
Human resources management
|
101 | 174 | 80 | 8 | 3 | 4 | 93 | 171 | 76 |
Technology and process development
|
68 | 147 | 68 | 8 | 9 | 6 | 60 | 138 | 62 |
Business Function not provided (2) |
67 | 41 | 24 | 67 | 41 | 24 | - | - | - |
Goods-producing industries | |||||||||
Core Processes |
733 | 1,530 | 844 | 552 | 1,182 | 669 | 181 | 348 | 175 |
Procurement, logistics, and distribution
|
101 | 183 | 99 | 8 | 7 | 2 | 93 | 176 | 97 |
Operations
|
545 | 1,177 | 662 | 535 | 1164 | 658 | 10 | 13 | 4 |
Product development
|
35 | 64 | 32 | 5 | 3 | 1 | 30 | 61 | 31 |
Marketing, sales, and account management
|
28 | 55 | 27 | 4 | 6 | 8 | 24 | 49 | 19 |
Customer and after-sales service
|
24 | 51 | 24 | - | 2 | - | 24 | 49 | 24 |
Support Processes |
246 | 549 | 235 | 5 | 16 | 7 | 241 | 533 | 228 |
General management and firm infrastructure
|
153 | 331 | 147 | 3 | 11 | 5 | 150 | 320 | 142 |
Human resources management
|
50 | 113 | 44 | - | 1 | - | 50 | 112 | 44 |
Technology and process development
|
43 | 105 | 44 | 2 | 4 | 2 | 41 | 101 | 42 |
Business Function not provided (2) |
16 | 8 | 9 | 16 | 8 | 9 | - | - | - |
Service-providing industries | |||||||||
Core Processes |
566 | 943 | 606 | 402 | 720 | 449 | 164 | 223 | 157 |
Procurement, logistics, and distribution
|
43 | 76 | 49 | 4 | 14 | 10 | 39 | 62 | 39 |
Operations
|
395 | 682 | 435 | 374 | 656 | 413 | 21 | 26 | 22 |
Product development
|
8 | 26 | 18 | 3 | 7 | 3 | 5 | 19 | 15 |
Marketing, sales, and account management
|
57 | 82 | 44 | 8 | 23 | 11 | 49 | 59 | 33 |
Customer and after-sales service
|
63 | 77 | 60 | 13 | 20 | 12 | 50 | 57 | 48 |
Support Processes |
239 | 330 | 196 | 42 | 43 | 30 | 197 | 287 | 166 |
General management and firm infrastructure
|
163 | 227 | 136 | 28 | 36 | 22 | 135 | 191 | 114 |
Human resources management
|
51 | 61 | 36 | 8 | 2 | 4 | 43 | 59 | 32 |
Technology and process development
|
25 | 42 | 24 | 6 | 5 | 4 | 19 | 37 | 20 |
Business Function not provided (2) |
51 | 33 | 15 | 51 | 33 | 15 | - | - | - |
(1) Data were reported by all states and the District of Columbia. NOTE: Dash represents zero. |