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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
II 2009(r) |
I 2010(r) |
II 2010(p) |
II 2009(r) |
I 2010(r) |
II 2010(p) |
II 2009(r) |
I 2010(r) |
II 2010(p) |
|
Total, private nonfarm | |||||||||
Core Processes |
2,471 | 1,324 | 1,025 | 1,901 | 1,024 | 827 | 570 | 300 | 198 |
Strategic management
|
(3) | 14 | 11 | (3) | - | - | (3) | 14 | 11 |
Procurement, logistics, and distribution
|
258 | 125 | 76 | 21 | 16 | 12 | 237 | 109 | 64 |
Operations
|
1,858 | 965 | 778 | 1,819 | 935 | 761 | 39 | 30 | 17 |
Product development
|
90 | 39 | 30 | 10 | 3 | 1 | 80 | 36 | 29 |
Marketing, sales, and account management
|
137 | 78 | 56 | 29 | 28 | 22 | 108 | 50 | 34 |
Customer and after-sales service
|
128 | 103 | 74 | 22 | 42 | 31 | 106 | 61 | 43 |
Support Processes |
876 | 379 | 273 | 59 | 41 | 26 | 817 | 338 | 247 |
General management and firm infrastructure
|
557 | 246 | 188 | 47 | 34 | 22 | 510 | 212 | 166 |
Human resources management
|
173 | 92 | 55 | 3 | 4 | 3 | 170 | 88 | 52 |
Technology and process development
|
146 | 41 | 30 | 9 | 3 | 1 | 137 | 38 | 29 |
Business Function not provided (2) |
41 | 10 | 8 | 41 | 10 | 8 | - | - | - |
Goods-producing industries | |||||||||
Core Processes |
1,527 | 673 | 508 | 1,180 | 550 | 430 | 347 | 123 | 78 |
Strategic management
|
(3) | 4 | 4 | (3) | - | - | (3) | 4 | 4 |
Procurement, logistics, and distribution
|
182 | 69 | 40 | 7 | 4 | 5 | 175 | 65 | 35 |
Operations
|
1,175 | 544 | 424 | 1162 | 538 | 421 | 13 | 6 | 3 |
Product development
|
64 | 23 | 16 | 3 | 2 | - | 61 | 21 | 16 |
Marketing, sales, and account management
|
55 | 18 | 15 | 6 | 3 | 3 | 49 | 15 | 12 |
Customer and after-sales service
|
51 | 15 | 9 | 2 | 3 | 1 | 49 | 12 | 8 |
Support Processes |
546 | 166 | 118 | 16 | 7 | 7 | 530 | 159 | 111 |
General management and firm infrastructure
|
330 | 103 | 79 | 11 | 7 | 6 | 319 | 96 | 73 |
Human resources management
|
112 | 41 | 22 | 1 | - | - | 111 | 41 | 22 |
Technology and process development
|
104 | 22 | 17 | 4 | - | 1 | 100 | 22 | 16 |
Business Function not provided (2) |
8 | 4 | 1 | 8 | 4 | 1 | - | - | - |
Service-providing industries | |||||||||
Core Processes |
944 | 651 | 517 | 721 | 474 | 397 | 223 | 177 | 120 |
Strategic management
|
(3) | 10 | 7 | (3) | - | - | (3) | 10 | 7 |
Procurement, logistics, and distribution
|
76 | 56 | 36 | 14 | 12 | 7 | 62 | 44 | 29 |
Operations
|
683 | 421 | 354 | 657 | 397 | 340 | 26 | 24 | 14 |
Product development
|
26 | 16 | 14 | 7 | 1 | 1 | 19 | 15 | 13 |
Marketing, sales, and account management
|
82 | 60 | 41 | 23 | 25 | 19 | 59 | 35 | 22 |
Customer and after-sales service
|
77 | 88 | 65 | 20 | 39 | 30 | 57 | 49 | 35 |
Support Processes |
330 | 213 | 155 | 43 | 34 | 19 | 287 | 179 | 136 |
General management and firm infrastructure
|
227 | 143 | 109 | 36 | 27 | 16 | 191 | 116 | 93 |
Human resources management
|
61 | 51 | 33 | 2 | 4 | 3 | 59 | 47 | 30 |
Technology and process development
|
42 | 19 | 13 | 5 | 3 | - | 37 | 16 | 13 |
Business Function not provided (2) |
33 | 6 | 7 | 33 | 6 | 7 | - | - | - |
Footnotes: |
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NOTE: Dash represents zero. |
Last Modified Date: August 20, 2010